Associate Director of Annual Giving Operation

Position Summary

Father Bill’s & MainSpring (FBMS) is seeking an experienced fundraising professional, with strong project management skills, to manage activities related to FBMS’ annual fund, with the goal to raise approximately

$2M annually. This position is part of the Development Leadership team, working in collaboration with the Chief Development Officer, Senior Director of Development, and Director of Marketing & Communications. Reporting to the Senior Director of Development (DoD), the Associate Director of Annual Giving Operations ensures the smooth day-to-day operations of the development office. The position will oversee staff, activities, software/systems, and budgets connected with soliciting, retaining, and growing donor support, while collaborating on corporate and foundation opportunities and volunteer projects as needed.

Development Operations & Annual Fund Management

• Oversee Direct Mail program: serve as main point of contact for direct mail vendor and coordinate all internal logistics including story sourcing and data needs.
• Manage electronic solicitation process: coordinate solicitation and stewardship calendar, create email copy for current and new donor solicitation and stewardship, and collaborate with communications team on integrating fundraising opportunities into social media channels.
• Engage and grow Recurring Gift Club donors, as well as creating additional opportunities to engage with mid-size and long-term donors.
• Analyze the effectiveness of various fundraising methods and messages (i.e. email solicitation, direct mail, social media, etc); adapt future appeals accordingly.
• Analyze donor data to identify trends and assist in developing strategies to increase giving; focus on effective engagement activities with donor segments identified as having potential for the greatest growth.
• Oversee donor acknowledgment and stewardship process.
• Update, create, and implement policies and procedures to ensure data integrity – perform regular audits and updates.
• Review current database related business processes and interfaces with Development and Finance departments to streamline current procedures, identify improvements, and ensure accuracy.
• Evaluate fundraising tools, software, and systems; as needed, RFPs for vendors and outside consultants to support annual fund plan execution and manage contracts appropriately.
• Provide weekly and monthly fundraising activity reports to the Development team.
• Assist in identifying donors for further engagement and connecting with the appropriate Development team member.
• Oversee execution of Development related events, including small donor gatherings, supporter receptions, Ribbon Cuttings, Groundbreakings, etc.
• Collaborate with CDO and DoD to establish revenue goals for fiscal year; develop and manage expense budget for development activities and assist in leading bi-weekly team meetings.
• Participate in volunteer, cultivation and fundraising events, evenings and weekends as needed.
  
  

Staff Management

• Supervise 2-3 staff members, providing support and leadership to the following roles:
• Development Operations Manager (full time)
• Development Assistant (full time)
• Development Intern (seasonal/as needed)
  
  

Requirements:

• Bachelor’s degree or equivalent experience required.
• Minimum 5 years of progressive development experience, with at least 2 years of management experience. Preference given to candidates with experience in fundraising for human services.
• Excellent computer skills required with knowledge of Microsoft Office Suite, preference given to candidates with knowledge/experience of Raiser’s Edge/NXT or similar program.
• Strong project management skills with ability to manage multiple projects with various deadlines. Familiarity with project management software like Teamwork or similar program is helpful.
• Flexible work style and ability to pivot from one project to another when needed.
• Experience developing and monitoring revenue projections and expense budgets.
• Evidence of mature judgment and ability to develop entrepreneurial and strategic plans to motivate prospects and donors.
• Demonstrated ability to work within an organization emphasizing teamwork, collaboration, respect, and excellence.
• Ability to build and nurture effective working relationships, motivate, set, and attain individual and team goals.
• Excellent oral and written communication skills
  
  

Skills & Competencies:

• Empathy: An understanding and empathy for those dealing with homelessness and related issues.
• Professionalism: Maintains the highest level of professionalism in the delivery of services, building of relationships, collaboration with co-workers, and representation of Father Bill’s & MainSpring within the organization and the community.
• Communication: Speaks appropriately in positive and/or negative conversations with supervisors, co- workers, volunteers, donors and constituents; Articulates the goals of Father Bill’s & MainSpring.
• Record-Keeping: Routine clerical or record-keeping incidental to the essential responsibilities of the job (including, but not limited to, data entry and case file updates).
• Job Knowledge: Possesses the practical and technical knowledge required on the job.
• Reliability: Relied upon regarding task completion and follow-up. Follows instructions, responds to management direction and solicits feedback to improve performance.
• Initiative: Seeks out new assignments and is willing to be flexible with additional duties.
• Adherence to Policy: Follows safety and workplace expectations, regulations and processes as defined in the Employee Handbook.
• Work Ethic: Demonstrates a commitment to the Mission and adheres to the Operating Principles of Father Bill’s & MainSpring and works as part of a team toward a common goal.
  
  

Other

• Safety & Security: Actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
• Physical Demands: The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly. Must be able to hear average or normal conversations and receive ordinary information. Average visual acuity is necessary. Must be able to sit or stand for extended periods of time.
  

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job.

Father Bill’s & MainSpring is an equal opportunity employer.