Assistant Store Manager - Galleria Dallas

The Royal Standard, a Louisiana owned retail/wholesale company, is seeking an Assistant Store Manager at its Dallas Galleria location, which specializes in selling gifts, accessories, and home décor. The Royal Standard is a privately owned specialty wholesaler and retailer that has four locations in Louisiana that have been voted for multiple years as best Gift Store and Antique and Home Décor Store by 225 Magazine and The Times of Acadiana. The Royal Standard has six retail stores located in Louisiana, Alabama, and Texas.

The Assistant Store Manager position requires an individual who is:

• Sales and Customer Service oriented
• Professional, Friendly, Diplomatic, Motivated, and Proactive
• Creative, Organized and Detail Oriented
• Analytical
• Adaptable and a Multi-Tasker
• Excellent Communication Skills, especially Verbal
• Computer Literate - NetSuite software, Microsoft Excel and Word, email
• Physically Able to Move Light Furniture, Boxes, and Merchandise
  
  

Responsibilities Include

• Assist with new store opening
• Initiating and developing customer relationships; resolving customer service and inventory issues in a timely manner
• Motivating sales staff to reach or exceed store sales goals
• Meeting company shipment processing and distribution standard of 24 hours from receipt of product to sales floor
• Managing all aspects of products from start to finish including receiving, stock organization, visual displays, tagging, signage, and sell down solutions
• Restocking product, as necessary to ensure full capacity and shelf quantities are maintained
• Focusing on visual merchandising, maintaining and creating displays that maximize sales revenue and profitability
• Analyzing product and sales to ensure optimum performance
• Coordinating and collaborating with corporate team on major floor sets, ensuring full implementation within company visual standards and making adjustments as necessary
• Overseeing the daily activities of the store staff, following up on assigned duties to ensure completion
• Enforcing store policies with customers and employees
• Strong emphasis on operational duties -training and scheduling sales staff, data input into NetSuite, running sales and labor reports
• Maintaining merchandise displays, signage, and cleanliness, and overall store appearance
• Maintaining inventory and store supply levels
• Developing sell down strategies, planning and adjusting as necessary
• Developing and implementing plans for markdowns/promotions, coordinating and collaborating with the Store Manager and Corporate team as necessary
• Assisting with Special Events and Open House as necessary
• Processing required reporting and activities on a routine basis
• Communicating and collaborating with Corporate Staff routinely
• Monogramming merchandise on the monogram machine or by adding a vinyl if store has monogramming/vinyl capabilities
• Assisting the Store Manager as required, attending meetings, and acting in the Store Manager’s absence as necessary
  
  

Requirements

• HS diploma or equivalent
• 6 months to 1 year in retail management or sales leader experience required. Experience in retail soft lines, interiors, gifts, or accessories strongly preferred.
• Strong interpersonal communication skills required
• Must have working knowledge of Microsoft Word and Excel
• Ability to work nights and weekends
• Ability to travel as needed to trade shows
• Ability to work special events (Tent Sales, Trunk Shows, Open House, etc.)
• Frequent standing, walking and moving required
• Must have the ability to regularly lift and/or move up to 30 pounds or more
• Must have the ability to regularly walk and move product up and down stairs
  
  

Compensation

• Competitive pay
• Benefit packages offered to Full Time Employees
• Generous employee discount
• Subject to pre-employment drug and background screening
  
  

Location:

Dallas Galleria