Airport Deputy General Manager - Chief Commercial Officer

Job Description

Salary: Commensurate with Experience

General Description & Classification Standards

Reporting directly to the General Manager, the Airport Deputy General Manager, Chief Commercial Officer, plays a pivotal role in overseeing the commercial aspects of airport operations. This includes managing concessions, parking, and cargo programs, with a primary focus on revenue generation and strategic development. The successful candidate will lead negotiations, cultivate partnerships, and ensure compliance with industry regulations to enhance the airport's standing and financial performance.

Responsibilities

Essential Duties & Responsibilities

• Commercial Development Leadership:
• Lead efforts to maximize revenue via commercial development initiatives, including lease negotiation, property utilization, and strategic planning.
• Develop and execute innovative strategies to enhance customer experience and optimize revenue streams across airport properties.
• Concessions Management:
• Oversee the concessions program, encompassing food and beverage, retail, advertising, sponsorships, and passenger services.
• Ensure alignment with the Aviation Business Plan and agency objectives, while maintaining high standards of customer service excellence.
• Parking Revenue Optimization:
• Manage comprehensive parking management programs to enhance operational efficiency and increase revenue.
• Implement innovative solutions and technologies to improve the parking experience for airport users while maximizing revenue potential.
• Cargo and Air Service Program Development:
• Direct cargo revenue management, planning, and capacity analysis to consistently generate revenue and identify growth opportunities.
• Develop and implement strategic market expansion plans to capitalize on emerging trends and market demands in the cargo sector.
• Regulatory Compliance and Safety:
• Ensure compliance with regulations set forth by relevant authorities, including the FAA, TSA, Customs and Border Protection, and other international, state, and local entities.
• Maintain a high level of attention to safety and security standards across all commercial operations.
  

Qualifications

Minimum Qualifications Education and Experience

• Bachelor’s Degree in Business Administration, Finance, Law, Economics, or a related field from an accredited college or university.
• At least 10 years of experience in negotiating and administering real estate or concession contracts; managing in a corporate or public finance environment; or an equivalent combination of related experience.
• Significant, progressively responsible experience at an executive level capacity, preferably working for a large, complex organization in real estate, transportation, or a related industry.
• Strong leadership capability, with the ability to manage, develop, and motivate staff.
• Demonstrated ability to communicate, manage conflict, build consensus, and facilitate problem solving and collaboration among various stakeholders.
• Demonstrated executive-level experience in negotiations, contract administration and management.
  
  

Preferred Qualifications

• Advanced Education and Experience:
• Master's degree in business administration, finance, or a related field.
• Demonstrated experience directing all aspects of commercial strategic planning, capital project management, and redevelopment efforts.
• Industry Knowledge and Expertise:
• Knowledge of airport concessions, ACDBE programs, commercial development projects at airports, and airline/airport operations.
• Experience interacting with multiple governmental agencies and officials with potentially divergent views.
  

Overall Responsibility Statement

These are typical responsibilities for this position. The listed responsibilities should not be construed as exclusive or all inclusive. May perform other duties as assigned