Administrative Support Specialist

Overview

The Administrative Support Specialist is crucial in providing comprehensive administrative support to the Senior Program Administrator and our Ergonomists. This position is pivotal in ensuring the smooth operation of daily activities, managing key account tasks, and enhancing internal processes. This position will be hybrid, 3 days per week in office.

Essential Functions

• Provide administrative support to the Senior Program Administrator and Ergonomists, assisting with day-to-day operations and account management tasks.
• Maintain and update activity trackers, manage employee communications, and assist in the preparation and review of client reports and order forms.
• Support all aspects of our virtual ergonomics certification program, including new registrations, renewals, and loading new events onto the Humanscale website.
• Assist with marketing efforts by maintaining customer databases and digital marketing platforms.
• Collaborate with consulting staff to improve internal operating procedures, aiming for enhanced efficiency and quality of service.
• Liaise with various departments within the organization, including accounting, customer care, and marketing, to resolve billing or invoicing issues and ensure seamless collaboration.

Qualifications

• Excellent verbal and written communication skills
• Quick learner and problem solver; able to seek out solutions autonomously
• Able to decipher ambiguous situations and identify the proper path
• Strong organizational and prioritization skills
• Proven ability to partner with others to accomplish goals
• Ability to implement and manage change
• Willingness to quickly learn advanced technologies and tools available in our industry.
• Must be able to proactively identify tool gaps and propose viable solutions
• Bachelor’s degree or equivalent experience
• Experience in the ergonomics or furniture industry a plus

COMPUTER SKILLS:

• Advanced knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint
• Knowledge of Adobe Creative Suite is a plus

Benefits

• Competitive salary
• Medical Benefits (Medical, Dental, Vision)
• HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
• Medical Discounts
• Ancillary Benefits
• Accident, Critical Illness, Hospital Insurance
• Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
• Health Advocates
• EAP, Complementary Life and Short-Term Disability
• Pet Insurance
• Employee Discount Programs
• 401k with Employer matching (Pre-Tax and Roth)
• 100% Vested
• Paid time off (including 15 PTO days and ~10 holidays)
• Maternity PTO

Company Overview

Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with over 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products – seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 40 years.

Humanscale is an Equal Opportunity Employer (M/F/Disabled/Veteran)

Hourly Range: $22.35-$32.61

Please note that the hourly rate information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer.