“Vikrant typifies the well connected, calm, and thoughtful leader we all either aspire to become, or, who we want to lead us shoulder to shoulder. In the times we were directly interfacing, Vikrant was always there, ran air cover, and assisted in achieving my initiatives. In short, I would go "into battle" with him in future endeavors in a moments notice. The quintessential professional! ”
About
Technology professional with 24 years of technology experience. Have worked and performed…
Activity
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Mission driven organization, Inspiring leadership, Fantastic team…one of those high impact roles that you will never leave (unless you decide to…
Mission driven organization, Inspiring leadership, Fantastic team…one of those high impact roles that you will never leave (unless you decide to…
Liked by Vikrant A.
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In what has been a successful doubleheader June for our joint industry GTM push with our coveted Elite partner Infosys, we went back-to-back in a…
In what has been a successful doubleheader June for our joint industry GTM push with our coveted Elite partner Infosys, we went back-to-back in a…
Liked by Vikrant A.
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🤝 Partner Collaboration episode 2: The value of high quality deployments A long term relationship with a customer is driven by delivering high…
🤝 Partner Collaboration episode 2: The value of high quality deployments A long term relationship with a customer is driven by delivering high…
Liked by Vikrant A.
Experience & Education
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ServiceNow
View Vikrant’s full experience
See their title, tenure and more.
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Patents
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Routing and analyzing business-to-business service requests
Issued US 9106516
In one embodiment, a central service request management system for managing service requests across a plurality of ticketing systems. The central service request management system includes translation logic for receiving service request messages from the plurality of ticketing systems and translating the service request messages to a standardized format, where each service request message is associated with a respective service request. Additionally, the central service request management…
In one embodiment, a central service request management system for managing service requests across a plurality of ticketing systems. The central service request management system includes translation logic for receiving service request messages from the plurality of ticketing systems and translating the service request messages to a standardized format, where each service request message is associated with a respective service request. Additionally, the central service request management system includes data storage logic for maintaining a status of service requests based on the translated service request messages. The central service request management system further includes routing logic for identifying one of the plurality of ticketing systems to transmit each translated service request message to based on the maintained status of the service request associated with the service request message, and for transmitting the translated service request message to the identified ticketing system.
Other inventors -
Honors & Awards
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SSPA Star Award
Technology Services Industry Association
Recommendations received
3 people have recommended Vikrant
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ServiceNow Partners this post is for you! A week has passed since the conclusion of ServiceNow’s Knowledge 24 conference and I’m still obsorbing…
ServiceNow Partners this post is for you! A week has passed since the conclusion of ServiceNow’s Knowledge 24 conference and I’m still obsorbing…
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After 3 years at #ServiceNow, I attended my first Knowledge event last week. From connecting with our customers and partners in person, to meeting…
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A Day in the Life: Knowledge24 🤳 💬 Who better to tell you about #Know24 than some of our attending partners? Join John Manna with CDW, as he…
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This week on #MonsterInMyCloset: Breaking down toxic positivity. Learn how to foster genuine communication and growth at work. Listen now 🎧…
This week on #MonsterInMyCloset: Breaking down toxic positivity. Learn how to foster genuine communication and growth at work. Listen now 🎧…
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ServiceNow announced financial results for Q1 2024 and we are still on fireeee 🔥🔥http://spr.ly/6043btte5 $NOW
ServiceNow announced financial results for Q1 2024 and we are still on fireeee 🔥🔥http://spr.ly/6043btte5 $NOW
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Knowledge, YOU were on FIRE!! 🔥 We were 20,000 strong – customers, partners, analysts, journalists, ServiceNow TEAM – all coming together in this…
Knowledge, YOU were on FIRE!! 🔥 We were 20,000 strong – customers, partners, analysts, journalists, ServiceNow TEAM – all coming together in this…
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#ServiceNowPartners - check this out!🍬🍬 We are introducing our new Industry Delivery Suite Credentials for Customer and Industry Workflow (CIWF)…
#ServiceNowPartners - check this out!🍬🍬 We are introducing our new Industry Delivery Suite Credentials for Customer and Industry Workflow (CIWF)…
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There ends the greatest event in the ServiceNow calendar for another year! Walking into the Expo before Customers and Partners allowed for a moment…
There ends the greatest event in the ServiceNow calendar for another year! Walking into the Expo before Customers and Partners allowed for a moment…
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Yesterday, we wrapped our first-ever Quarterly Partner Briefing. The whole goal of this series is about lifting the covers on our collective…
Yesterday, we wrapped our first-ever Quarterly Partner Briefing. The whole goal of this series is about lifting the covers on our collective…
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