“Sandra is a truly exceptional Customer Success professional. I had the pleasure of collaborating with Sandra in my capacity as her Professional Services counterpart. Through our collaboration, Sandra proved to be a significant partner in building a growing customer base that loved our product. She is a strategic leader who has demonstrated her ability to succeed both internally and externally. Internally, Sandra managed to create and scale a customer success methodology that empowered her team to foster successful customer relationships. By establishing a methodology focused on business outcomes, Sandra and her team were able to expand our customer base. Externally, Sandra shines in translating complex concepts into compelling narratives, thereby fostering trust and catalyzing successful deals. She worked closely with senior leadership and executive buyers to identify value-added outcomes, catalyzing cross-selling and multi-year opportunities. This focus has significantly contributed to our company's growth and has cultivated a culture of success. I wholeheartedly recommend Sandra to any organization seeking a proven leader with a track record of driving growth and delivering results.”
Mountain View, California, United States
Contact Info
2K followers
500+ connections
About
Activity
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Useful framework for VC backed startups.
Useful framework for VC backed startups.
Liked by Sandra Bustos
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#Autodesk is #hiring: We are looking for an experienced professional to #manage our Middle East, Enterprise #CustomerSuccess, #Consulting Services…
#Autodesk is #hiring: We are looking for an experienced professional to #manage our Middle East, Enterprise #CustomerSuccess, #Consulting Services…
Liked by Sandra Bustos
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Join us in celebrating our newest Vice President, Anurag Begwani! 🌟 "What excites me most about being an investor is the opportunity to work with…
Join us in celebrating our newest Vice President, Anurag Begwani! 🌟 "What excites me most about being an investor is the opportunity to work with…
Liked by Sandra Bustos
Experience & Education
Volunteer Experience
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Volunteer- Translator
CrossOver Healthcare Ministry
- 5 months
Health
Interpreted for doctors and Spanish-speaking patients in order to facilitate patient care for uninsured community members.
Courses
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Advanced Spatial Analysis (GIS)
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Environmental Economics
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Environmental Law and Policy
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Public Policy
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Projects
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Safe Rodent Control website
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Managed the design and development of the Safe Rodent Control website for a coalition of non-profit organizations, municipalities, businesses, scientists, and others dedicated to promoting safe rodent control measures.
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PRI Pesticide Product Evaluator
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Collaborated on the design and development of the PRI Pesticide Product Evaluator, an online hazard-ranking tool for pesticides.
Acted a Product Manager from May 2013-November 2013 and oversaw the implementation of the following:
*Recruitment of software firm for product development
*Development of PRI's Advance Search functionality
*Development of a membership management system
*Creation of a subscription framework
*Lead Generation and acquisition of first…Collaborated on the design and development of the PRI Pesticide Product Evaluator, an online hazard-ranking tool for pesticides.
Acted a Product Manager from May 2013-November 2013 and oversaw the implementation of the following:
*Recruitment of software firm for product development
*Development of PRI's Advance Search functionality
*Development of a membership management system
*Creation of a subscription framework
*Lead Generation and acquisition of first subscribers
*Development of phase I marketing strategyOther creatorsSee project
Honors & Awards
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Q2 Relentless Focus Award
Autodesk
The Relentless Focus Award was designed to align with Autodesk's Culture Code and acknowledges individuals for exceptional contributions to help CSO and our customers' ability to achieve success. The Relentless Focus Awards celebrates three core values that we have highlighted for the Customer Success Organization. They are: courage, impact, and accountability.
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The Warrior
Talkdesk
Q3 Kudos Corner Recipient of "The Warrior." This award was recognition for "never resting, building relations, saving customers, and always finding a way." Award was selected by Talkdesk Executive Team during our Q3 Company All Hands.
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MVP Q1 Award
Talkdesk
MVP Q1 Award
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WYA
RichRelevance
WYA award is a quarterly company-wide award that is award to the individual or team that makes the most impact across the company during a given quarter. Nominations are made by leadership and voting is across the company.
Languages
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Spanish
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Recommendations received
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LinkedIn User
7 people have recommended Sandra
Join now to viewMore activity by Sandra
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Last night, at the CX Peer Focus Group Dinner, sponsored by DevRev, we explored transformative strategies for enhancing customer experience…
Last night, at the CX Peer Focus Group Dinner, sponsored by DevRev, we explored transformative strategies for enhancing customer experience…
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