Los Angeles, California, United States
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About
Articles by Rob
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The $200 billion problem no one in AI wants to talk about.
The $200 billion problem no one in AI wants to talk about.
By Rob Lubow
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How to design a full-screen website chatbot that’s smart enough to stick the landing.
How to design a full-screen website chatbot that’s smart enough to stick the landing.
By Rob Lubow
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Adding a custom bot to your website just got substantially easier thanks to new Botcopy branding updates. Here’s how to use them in a few clicks.
Adding a custom bot to your website just got substantially easier thanks to new Botcopy branding updates. Here’s how to use them in a few clicks.
By Rob Lubow
Contributions
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How do you build and maintain a strong backlink profile?
I'm aware that I can ask people to link to my site, but it just feels a little strange. As a content creator, if I want to link out to a site, I'll do it. If I was asked to add a link to a mention that was not linked, I'd probably do it out of politeness, but if I didn't link out to their site, it means that I didn't want to link out to it. I want people to stay on my page and not leave unless it's to something I really want them to explore. If they want to explore, they can go do so. That's why I don't contact people and ask for links, it just feels off to me. Everyone has their own preferences and that's mine. That said, some backlinks are more organic than others. If I do a guest post or interview, I expect a link to my site.
Activity
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207 days into my Tokyo adventure, and I'm having a blast 🇯🇵 My health is better than it’s been in years, I feel more balanced than I have in my…
207 days into my Tokyo adventure, and I'm having a blast 🇯🇵 My health is better than it’s been in years, I feel more balanced than I have in my…
Liked by Rob Lubow
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Join us on October 16 for the Google Public Sector Summit, where we delve into the critical intersection of AI and security. Discover firsthand how…
Join us on October 16 for the Google Public Sector Summit, where we delve into the critical intersection of AI and security. Discover firsthand how…
Liked by Rob Lubow
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MNIT envisions an innovative digital government that works for all. To achieve this, we've established the Product and Agile Center of Enablement…
MNIT envisions an innovative digital government that works for all. To achieve this, we've established the Product and Agile Center of Enablement…
Liked by Rob Lubow
Experience & Education
Licenses & Certifications
Volunteer Experience
Publications
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A Botcopy hot take on cold dishes, pragmatics, and why Google’s Bard deserves a break on exoplanets. (For now.)
Botcopy Blog
Language and meaning evolve, and context is infinitely complex, so it’s quite a task to infer the intended meaning in human language with high accuracy. This reality is precisely why Google is smart for emphasizing caution.
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You Don't Need VC Funding to Grow Your Startup. Here's How to Turn Customers Into Investors.
Entrepreneur Magazine
Only time will tell whether today's downturn and VC hesitancy is fleeting. Either way, there's no reason to stagnate.
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How to add a multilingual Dialogflow agent to your multi-language website. (Without multi-headaches.)
Chatbots Life
Having a multilingual bot expands your customer base, which is excellent for business. People all over the world may be using your bot. The process of setting up your agent to relate to each customer in their local language is called localization. It’s a great way to add clarity, trust, and deepen the emotional bond with your user.
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Creating conversational AI with uncommon range and empathy, for the betterment of business and humanity.
Springer Nature
Lubow, Rob (2019) ‘Creating conversational AI capable of uncommon range and empathy, for the betterment of business and humanity’, in Lee, Newton (ed.) The Transhumanism Handbook. Springer Nature Switzerland AG, Chapter 10
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How to set up a Dialogflow web chat in minutes, not months.
Chatbots Life
Setting up a rich, custom Dialogflow web chat has historically been a coding headache — especially if you want to run your web chat without a mandatory social media login. In the following article, I’ll explore how to create a rich custom Dialogflow web chat UI in minutes. Plus, I’ll cover why doing so may be an essential part of your AI strategy.
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How to connect Dialogflow to your website in seconds without using JS frameworks like React.js, Angular and Vue.js.
Chatbots Life
If you’ve ever tried to integrate a rich, custom Dialogflow UI into your website you know it can be a real pain in the ass-istant. But times have changed!
You can now build a front end web chat for your Dialogflow agent in minutes, without hassles or coding. No custom integration is needed. No slogging through documentation about Google’s REST API. You can instantly generate a web chatbot powered by Dialogflow that has buttons, carousels, and more. Read on to find out how. -
Are chatbot platforms misusing the term AI?
LinkedIn, Artificial Intelligence Group (Private)
Imagine you have a business. You go to one of these chatbot platform companies (Drift, Intercom, or 50 others at last count) hoping to use “AI” to grow your business.
What you wind up with is a cute chatbot on your site that can answer simple questions. If the question is too hard, the bot “escalates” the customer to a live human. Of course, this “escalation” is sold as a benefit: your employees can spend time on higher-value transactions.
However, you can’t help but think: what…Imagine you have a business. You go to one of these chatbot platform companies (Drift, Intercom, or 50 others at last count) hoping to use “AI” to grow your business.
What you wind up with is a cute chatbot on your site that can answer simple questions. If the question is too hard, the bot “escalates” the customer to a live human. Of course, this “escalation” is sold as a benefit: your employees can spend time on higher-value transactions.
However, you can’t help but think: what if I had a bot that never had to escalate to a human? (Continued) -
Why good writing is central to conversational AI
Amazon
What role does good writing play in the day-to-day business of bot building? And what is “good writing” anyway? In this article, we explore some of the ways good writing plays a crucial role in your conversational AI strategy.
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Email Marketing Disobedience
Marketing Profs
Six laws of proper e-Newsletter creation, and why you should ignore every one of them.
Other authorsSee publication -
David Foster Wallace On Email Marketing
Mad Mimi Email Marketing Blog
The brilliant fiction writer and essayist David Foster Wallace famously hated marketing for being manipulative and causing “despair” in society. He probably would have found the title above disturbing.
But as a fan of DFW, I’m betting he’d be okay with Mad Mimi’s email marketing vibe because so much of what Mad Mimi users publish is honest and useful.
Maybe he’d even offer a few tips on how to do better email marketing. Okay, that’s a stretch, but just for fun, let’s look to some…The brilliant fiction writer and essayist David Foster Wallace famously hated marketing for being manipulative and causing “despair” in society. He probably would have found the title above disturbing.
But as a fan of DFW, I’m betting he’d be okay with Mad Mimi’s email marketing vibe because so much of what Mad Mimi users publish is honest and useful.
Maybe he’d even offer a few tips on how to do better email marketing. Okay, that’s a stretch, but just for fun, let’s look to some of his quotes for inspiration.... -
A Simple Writing Hack That Will Keep You From Being One
Mad Mimi Email Marketing Blog
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The Minnesota Legislature has updated the Child Passenger Safety Law offering new guidance on child seats, booster seats and seat belts that may…
The Minnesota Legislature has updated the Child Passenger Safety Law offering new guidance on child seats, booster seats and seat belts that may…
Liked by Rob Lubow
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🚀Mistral AI's Large 2🚀 on Google Cloud #vertexai Mistral AI's flagship model, offering the best performance and versatility of any of the…
🚀Mistral AI's Large 2🚀 on Google Cloud #vertexai Mistral AI's flagship model, offering the best performance and versatility of any of the…
Liked by Rob Lubow
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Thanks, Nevin Panjwani Millan, M.F.A., M.B.A.. Excited to join the panel at Comic-Con International in San Diego on Friday. At Botcopy, we've always…
Thanks, Nevin Panjwani Millan, M.F.A., M.B.A.. Excited to join the panel at Comic-Con International in San Diego on Friday. At Botcopy, we've always…
Liked by Rob Lubow
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Thanks, Nevin Panjwani Millan, M.F.A., M.B.A.. Excited to join the panel at Comic-Con International in San Diego on Friday. At Botcopy, we've always…
Thanks, Nevin Panjwani Millan, M.F.A., M.B.A.. Excited to join the panel at Comic-Con International in San Diego on Friday. At Botcopy, we've always…
Shared by Rob Lubow
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Excited to announce that I'll be appearing on another Comic-Con panel this year. And this time I’m moderating it too! Come listen to and engage with…
Excited to announce that I'll be appearing on another Comic-Con panel this year. And this time I’m moderating it too! Come listen to and engage with…
Liked by Rob Lubow
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The fastest growing most secure cloud delivers again .. record cloud growth…#gcp
The fastest growing most secure cloud delivers again .. record cloud growth…#gcp
Liked by Rob Lubow
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Massive congrats to the Clay team on raising $62M at a $500 valuation! We're so happy and grateful for all that you've enabled us to automate and…
Massive congrats to the Clay team on raising $62M at a $500 valuation! We're so happy and grateful for all that you've enabled us to automate and…
Liked by Rob Lubow
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CTA's new chatbot is a game-changer! Since its launch, it's seen a surge in usage and helped improve customer service. Riders can easily report…
CTA's new chatbot is a game-changer! Since its launch, it's seen a surge in usage and helped improve customer service. Riders can easily report…
Liked by Rob Lubow
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Choose your contact center AI platforms wisely! Then find the ultimate team to execute on your vision and make the most of these platforms. On…
Choose your contact center AI platforms wisely! Then find the ultimate team to execute on your vision and make the most of these platforms. On…
Liked by Rob Lubow
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Choose your contact center AI platforms wisely! Then find the ultimate team to execute on your vision and make the most of these platforms. On…
Choose your contact center AI platforms wisely! Then find the ultimate team to execute on your vision and make the most of these platforms. On…
Shared by Rob Lubow
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