Ralf G. Grundmann

Wondering how to start your Salesforce #AI journey with #Einstein? This Salesforce+ video with Nitin Kohli and Kamal A. on "How to Start Your Generative AI Journey" provides a road map to accelerate your organization's AI adoption as well as work to implement generative AI into the roadmap. If you are hesitant about starting the journey alone, Salesforce's professional services offer an #AI #Coach that can work with you throughout your AI Journey. https://lnkd.in/e2-WgUpd

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In a recent VSM trends survey, 96% of respondents indicated they were already benefiting from VSM. What’s the top-rated benefit? That they were able to make progress in digital transformation. Marla Schimke interviewed Serge Lucio in CIO Online to dig into the data: https://lnkd.in/gkGCzX8D #ValueStreamManagement #DigitalTransformation #CustomerValue

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What is the meaning of Single Pane of Glass in Revops. Here is a video illustrating how Aviso helps. https://lnkd.in/gqap23AT #revops #ai #singlepaneofglass

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As AI continues to transform industries, its impact on professional services is profound and far-reaching. The recent insights from Heidrick & Struggles highlight critical questions every executive must ask to harness AI’s full potential: 1. How can AI enhance our decision-making processes? 2. What are the best ways to integrate AI into our current operations? 3. How do we manage the ethical implications of AI use? 4. How can we ensure our workforce is prepared for AI-driven changes? 5. What steps should we take to stay ahead in the AI landscape? Understanding and addressing these questions is crucial for leveraging AI to drive growth, innovation, and efficiency. As we navigate this evolving landscape, it’s essential to stay informed and proactive.

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Looking forward to tomorrow's webinar 'Why Salesforce + Data Integration is important to the Sales Leader' at 11AM CT. Greg Ernst from Intel and Jason Mitchell from PeerIslands will share practical insights on how Salesforce and data integrations can enhance your sales team's efficiency. #SalesLeadership #Salesforce #DataIntegration #Data

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Check out more information on rebuilding company culture in our latest blog!

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To all Partners > #Salesforce Days are BACK ! The premier partner learning event of the year is back with a fresh lineup of 40+ sessions across more than 10 key learning tracks. All designed to help you grow your Salesforce skills ! To know more (upcoming dates, learning tracks & offers available), Get started here >> https://lnkd.in/eUDxruBV Salesforce

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The ability to query into major public clouds to enhance profiles with zero-copy access is crazy powerful, and it cuts project and storage costs. When we're working with non-profit budgets, that can mean the difference between happening or not. When the use case fits, this gives us a whole new path to consider with reduced integration time and reduced complexity. Can't wait to build out some demos!

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Watch Distinguished VP Analyst Mary Mesaglio dissect what the 2024 Gartner CEO Survey revealed. Comfort with risk taking is inherent in the CEO role — and that absolutely extends to generative AI, according to the 2024 Gartner CEO Survey. Explore the executive’s guide to understanding, implementing and planning for the future of GenAI: https://gtnr.it/3VGipEZ #CEO #GenerativeAI #GenAI

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I enjoyed this article, good to see Transformation outcomes are improved from 2013 but shifting to a more ongoing transformation mindset is what is needed. Also enjoyed the perspective of managing transformation “from the middle”. Worth a read.

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An interesting listen - Salesforce Co-Founder, Chair and CEO Marc Benioff sits down with Jim Cramer, the dynamic host of CNBC's ‘Mad Money’ to discuss the latest in Salesforce innovations. They'll delve into Salesforce newest AI offerings, review some impressive results, and much more. Don’t miss out on this insightful conversation on the future directions of AI, tech and digital transformation. #Salesforce #AI #DigitalTransformation #MadMoney #LegalTech

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Uplevel enablement, inspect the business, and set higher goals. Challenge accepted, and... Important to acknowledge that these actions and behaviors aren't only useful or applicable in difficult times when we have macroeconomic headwinds. This must be the modus operandi, even when customers are throwing their money at us. Let's keep this same energy at all times.

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Explore Accenture's latest edition of The Industrialist, featuring Audrey Hazak, SVP Digital Customer Relationship at Schneider Electric. She shares how tech, data, #AI, and #GenAI are reshaping the customer journey and their operations. Learn more: https://accntu.re/3VYL3BE

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Salesforce Drops on First-Ever Single Digit Sales Growth Outlook : ability to stay relevant as the industry shifts toward artificial-intelligence tools “I would question if a lot of the focus by CIOs on AI artificial intelligence is coming at the expense of expansions at Salesforce” CEO Benioff touts the potential of AI artificial intelligence-related products “We’re incredibly well positioned to help companies realize the promise of AI artificial intelligence over the next decade” analysts don’t expect generative AI artificial intelligence features within Salesforce applications to boost revenue until 2025 or 2026---- generative artificial intelligence ---

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At the 2023 MIT Sloan CIO Symposium, Sam Kapreilian of Deloitte Consulting spoke to the ascendence of AI: "In five years, AI is going to be table stakes. Everyone's going to have it, and the trick is not going to be do you have AI or do you have generative learning? It's going to be more of the ability to apply the AI in your business process and allow it to do mission critical activities." https://lnkd.in/gb8Zedxg https://lnkd.in/g4Py8d9w #MITCIO #AI https://lnkd.in/gQNHkVSH https://lnkd.in/gxh5Scqz

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**Unlock the Future of BPO with Gen AI: A Competitive Advantage for Telecom Giants like Verizon** Are you a telecom leader looking to revolutionize your business process outsourcing (BPO) strategy? As you navigate the complexities of customer experience, operational efficiency, and cost savings, you're probably wondering: what's the secret to staying ahead of the curve? At IBM, we believe the answer lies in harnessing the power of Generative AI (Gen AI). Our vision for the future of BPO is built on a robust foundation of technology, people, and process – a full stack of value that sets us apart in the industry. By partnering with us, you can: Reduce operational costs by up to 30% through automation and process optimization Enhance customer satisfaction by up to 25% with personalized, AI-driven experiences Gain actionable insights from your data to inform business decisions and drive growth Our Gen AI strategy is designed to provide a true competitive advantage, with financial value that speaks for itself. With IBM, you can unlock the full potential of your BPO operations and stay ahead of the competition. Ready to transform your BPO strategy and drive business success? Let's explore the possibilities together! #IBMconsulting #AIBPO #BPOtransformation #TelecomInnovation #AIpoweredBPO #CompetitiveAdvantage

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This deal would make the most sense out of any that I’ve seen as of late. The metadata layer and managing value creation from all this generated data are going to be key in becoming a foundational AI platform vs. just another niche generative application. #ai #cx #CCaaSjustDoesntUnderstand

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Talking about what we are doing in the #AI and #GenerativeAI space is always fun , thank you Hitachi Vantara for having me over and talk about our offerings in this space to your customer/partner ecosystem. www.indygen.ai

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Leaders are urgently looking for ways to take full advantage of the potential of AI. Gain expert guidance on how to prioritize use cases and align your AI investments to your AI ambition in Gartner's complimentary webinar. #ArtificialIntelligence #Leadership #AI #Webinar

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