Kelly Cheng

San Francisco, California, United States Contact Info
4K followers 500+ connections

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Experience & Education

  • Samsung Electronics America

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Volunteer Experience

  • Stanford Angels & Entrepreneurs Graphic

    Member, Angel Investor

    Stanford Angels & Entrepreneurs

    - Present 2 years

    Science and Technology

  • Stanford University Graphic

    Alumni Interviewer (San Francisco Bay Area and Philadelphia/Delaware Valley Admissions)

    Stanford University

    - Present 11 years

    Education

  • Therapy Center of Philadelphia Graphic

    Board Treasurer

    Therapy Center of Philadelphia

    - 1 year

    Health

  • SF Education Fund Committee

    Deloitte SF Volunteer Council

    - 2 years

    Education

  • Auctionomics Graphic

    Consultant

    Auctionomics

    - less than a year

    Strategic consulting: Identified carbon market entry strategies and potential value for Auctionomics, a high stakes auction consulting and software firm co-founded by Nobel Laureate Paul Milgrom.

Publications

  • Work environment redesign: Accelerating talent development and performance improvement

    DU Press

    In the face of increasing competition and declining return on assets, companies often turn to short-term, one-time initiatives that (temporarily) improve their bottom lines. While tactics such as cost-cutting may offer temporary relief, they don’t constitute a long-term strategy. We studied more than 75 companies to determine the key strategic operations differentiator and determined that to address increasing performance pressure, companies need to tap into the only resource with unlimited…

    In the face of increasing competition and declining return on assets, companies often turn to short-term, one-time initiatives that (temporarily) improve their bottom lines. While tactics such as cost-cutting may offer temporary relief, they don’t constitute a long-term strategy. We studied more than 75 companies to determine the key strategic operations differentiator and determined that to address increasing performance pressure, companies need to tap into the only resource with unlimited potential—their talent. On-the-job learning and talent development provide an effective and sustainable way to accelerate performance improvement at individual, team, organization, and ecosystem levels.

    Through our research of more than 75 companies varying in size, maturity, and industry, we have concluded that redesigning the work environment will be key to achieving sustainable business performance improvement in the future. We have a significant opportunity to apply design thinking and methodologies to the work environment, defined as the holistic integration of physical environment, virtual environment, and management systems. The work environment needs to be redesigned with three goals in mind to foster talent development and achieve performance improvement:

    Goal 1—Define high-impact challenges: Help workers and teams to focus on areas of highest business impact, learning, and sustainable improvement

    Goal 2—Strengthen high-impact connections: Enable workers to connect with people who matter, both inside and outside the organization

    Goal 3—Amplify impact: Augment worker impact with the right infrastructure

    Other authors
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Projects

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