Kate Fisher

Albuquerque, New Mexico, United States Contact Info
939 followers 500+ connections

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About

Versatile mixed methods researcher with 5 years experience driving user experience…

Activity

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Experience & Education

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Volunteer Experience

  • UXPA International Graphic

    Proposal Reviewer

    UXPA International

    - 1 month

    Science and Technology

    Reviewed presentation, panel, and course submissions for UXPA 2024's summer conference.

Projects

  • How and when to action on feedback using triangulation

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    Product teams are often overwhelmed by a flood of customer feedback from various channels, making it difficult to analyze, prioritize, and act upon it effectively. This presentation proposes a framework called “The Rule of 3” to address this challenge.

    By triangulating feedback from different types of sources, teams can (in) validate feedback and avoid basing decisions on isolated data points. The framework empowers product managers, engineers, customer support, UX researchers, and other…

    Product teams are often overwhelmed by a flood of customer feedback from various channels, making it difficult to analyze, prioritize, and act upon it effectively. This presentation proposes a framework called “The Rule of 3” to address this challenge.

    By triangulating feedback from different types of sources, teams can (in) validate feedback and avoid basing decisions on isolated data points. The framework empowers product managers, engineers, customer support, UX researchers, and other stakeholders to work together, enabling scalable feedback analysis and fostering a collaborative environment.

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  • Research Operations Community Conference Talk

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    In this conference talk,"Relationship-building with researchers: failure and recovery from it," we discussed enhancing user research outcomes by fostering stronger partnerships with operations. We highlighted five key areas in the study lifecycle where both user researchers and operations specialists can take practical steps to drive innovation.

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  • Design Leadership Forum: Design Research for Sales and Customer Enablement

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    In this talk for the Design Leadership Forum, I shared how I connect her research with business and marketing, and also what were the outcomes of these alliances. As some of our DLF Executives have shared before: "Don't be afraid to reach out to others in the organization. Be humble and listen to them, then offer how you can help."

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