Fiona Kirkpatrick, MBA, CRME

For the three months ended March 31, system-wide comparable RevPAR increased 2% compared to the same period in 2023 due to increases in both occupancy and ADR, and management and franchise fee revenues increased 14.4% compared to the same period in 2023. #hospitalitynews #hilton #hotels #travel

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🌟 Exciting News for Tampa Brides and Grooms! 🌟 Are you planning your big day in Tampa and feeling overwhelmed with the details? We've got just the thing to ease your stress! Check out our latest blog post, "Day of Coordinator Tampa: Top 10 Benefits for Your Wedding Day." Discover how hiring a professional day of coordinator can transform your wedding experience, ensuring every detail is handled flawlessly. From managing vendors to smoothing out last-minute hiccups, a day of coordinator is your secret weapon for a seamless celebration. Dive into the post to learn more about how you can enjoy your special day to the fullest!

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NEW LAUNCH 🎉 Celebrate the launch of the new and (SIGNIFICANTLY) improved www.stayinns.com website – home to five value hotel brands:  🌶 GuestHouse 🌶 America's Best Inn 🌶 Country Hearth Inn & Suites 🌶 Lexington Inn 🌶 Jameson Inn The Stay Inns Collection team approached us with a challenging request to completely redesign and rebuild their outdated website in under a month. The website had a simple homepage, unintuitive search bar, and a malfunctioning navigation bar. Accessing the hotel pages was virtually impossible without a direct URL, impacting the hotels' visibility and conversion rates. We worked together closely to plan the user experience, including search and booking flows, create custom designs, migrate 40 hotel pages, and develop and integrate the website with the essential third-party tools. Users can browse the Stay Inns hotels from the hotel page itself, or by using an interactive map on the Locations page: https://lnkd.in/ers76j4y. Catering to value-conscious bookers on the go, the new website is clean, easy to navigate, and mobile-friendly. To meet our challenging deadline without compromising on quality, we planned the delivery in phases, starting with the minimum viable product (MVP) and adding new modules and functionality from there. Check out the before and after, and let us know your thoughts in the comments! Team Digital Spice: Zorica Zoe Vasiljevic Emma Debeljak Marko Arsic Aleksandra Albijanic Andrija Damjanovic Jovan Koprivica Marija Deanovic Clément-Alexandre Dimitrievitch Nadja Arsic Ivana Cekrdzic #DigitalSpiceAgency

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Expert Insight: "Hotels and resorts are constantly evolving to meet the growing demand for health-conscious amenities. The question is: What is wellness, and why is it trending in hospitality?" Randy Peyton of Oatey Company explores this topic below #HotelBusiness https://lnkd.in/e6jbjDWv #hotel #hotels #hotelnews #hotelowners #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #lodging #healthandwellness #wellbeing

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Looking forward to applying newfound knowledge and insights from the American Hotel & Lodging Association Hospitality Show! Grateful for the chance to connect and learn alongside fellow professionals in the field. The conversations and connections were invaluable. Our team was especially inspired by the special feature by ForWard, a movement advancing women leaders in hospitality. Here are some great takeaways on leadership: - Great leaders know who they are. If you don't know who you are, people won't trust you. - Smart leaders work with the culture they have to get the culture they want. - Be curious. Curiosity will make you ask the right questions at the right time. - Be 100% engaged in every interaction. Being fully engaged is a SUPERPOWER. 

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🚂🎤 HUGE Sponsorship Opportunity Alert! 🎤🚂 We are thrilled to announce our Sing Along Train to the Taylor Swift Concert – a unique and exciting experience that combines the joy of music with the thrill of travel. This is not just a journey; it’s a prelude to the ultimate concert experience, and we’re looking for brands to join us on this musical adventure! Why Sponsor the Sing Along Train? 🎶 Massive Exposure: Engage with thousands of enthusiastic concert-goers and music lovers.  🎶 Unique Branding: Align your brand with a one-of-a-kind event that promises fun, excitement, and unforgettable memories.  🎶 Targeted Audience: Reach a diverse demographic passionate about music and travel.  🎶 Interactive Experience: Your brand can be part of the sing-along activities, directly connecting with participants. By partnering with us, your brand will benefit from extensive marketing, including: Social Media Campaigns: Reach millions through our extensive social media presence. Onboard Branding: High visibility on the train with banners, screens, and announcements. Press Coverage: Gain exposure through press releases and media mentions. Join us in creating a memorable journey for music fans while boosting your brand’s visibility and engagement. Get in touch with us today to explore this fantastic opportunity! 🌟 #SponsorshipOpportunity #BrandPartnership #SingAlongTrain #BigConcert #Marketing #Branding #MusicLovers

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The U.S. House of Representatives has passed the No Hidden FEES Act to ensure transparency in extra fees for travelers booking accommodations in the U.S. Full story: #HOTELS #hotelnews #hospitality #hospitalityindustry #hotelindustry #hospitalitynews

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Here’s how Wyndham Hotels & Resorts’ Q1 panned out. Read the full report: #HOTELS #hotelnews #hospitality #hospitalityindustry #hospitalitynews #wyndhamhotels #q12024

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If you are attending the National Restaurant Association Show next weekend this is a great time to get a jump start on your ServSuccess Restaurant Leadership Training in-person! Workshop Schedule: Saturday, May 18, 2024 12:30 – 4:30 pm  12:30 – 2:30 pm: Building Leadership Skills No one day is the same in this industry. Keeping staff onboard and running effective shifts starts with a strong understanding of business fundamentals and exceptional communication skills. In this session, learn tactics to keep your staff motivated and engaged and the business on track. 2:30 – 4:30 pm: Managing Costs No matter what type of restaurant operation, in order to be an effective leader, you must fully understand food and labor costs. In this session, our experts break down the components of each, how it relates to profitability, and provide best practices for keeping costs in line. ServSuccess Restaurant Leader Workshop Running a restaurant takes an extraordinary commitment. For over 100 years the National Restaurant Association has been committed to helping restaurants flourish in any environment. The most recent product, ServSuccess supports the career development and growth of restaurant professionals. This online collection of learning suites, courses, and exams is designed to enhance knowledge of working industry professionals and certify the competencies required for career growth. Leaders will grow and practice their skills, validate their expertise, and expand their abilities to boost business performance.  Participant Level: Ideal participants are mid-level managers and above who want to build skills to enhance business performance. Pricing: Special workshop price only available at National Restaurant Association Show 2024 (Regular retail price = $850) $325 in addition to either an Expo badge or Expo + Education badge ServSuccess Workshop includes: Two 2-hour workshop sessions with National Restaurant Association expert trainers  Access to the ServSuccess online learning suite, including 5 courses, 34 learning modules, and 1 industry certificate.  20% off ServSafe Food Protection Manager eCourse  20% off ServSafe Food Protection Manager Exam   50% off ServSuccess Certified Supervisor Exam  Register Here:

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Success is not just about personal gain, it's about benefiting others too. To achieve this, we must constantly add value to people's lives. It's important to be externally focused and invest in ourselves so that we can invest in others. Are you helping others grow too? Explore coaching for organizations by visiting our website👇🏻 https://lnkd.in/dxYQng2F #Success #InvestInYourself #AddValue #ExternalFocus

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Group travel is a key component of an effective sales strategy for hoteliers, but responding to a request for proposal (RFP) can be time consuming, resource intensive, and sometimes fruitless. This doesn’t have to be the case. By taking stock of your strengths, you can identify which opportunities to pursue and create open channels of communication with planners to maximize bookings and win more market share. John Russell, Product Director, Sales & Event Management, Hospitality, Amadeus explains how to take the friction out of group RFPs in this article for Premier Hospitality Magazine: https://lnkd.in/gxUuRXEG

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Every USALI revision is a reflection of the evolving industry trends. This one is no different: The prevalence of hotels outsourcing their bars and restaurants to local experts. The increased emphasis on sustainably managing resources (finally) The expanded use of loyalty programs and their integration into hotel operations Time to update these templates. https://usali.hftp.org/

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Our Shiji ReviewPro Q2 Guest Experience Benchmark Infographic is out and finally, we see the GRI has exceeded pre-covid guest satisfaction levels. Other highlights include; 🔹 Review volume dropped vs 2023 🔹Guest satisfaction levels reached new average highs this quarter 🔹 Management response improved to an average response time of 4.0 days for negative reviews 🔹 Expedia, Hotels.com, and Agoda review volume grew considerably, more than 40% over Q2 2023! Download the full report here: https://lnkd.in/e--6TSty #guestexperience #hospitalitytechnology

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FOOD IS MEDICINE. Nutrionally Balanced for 9 diets. Stop by social service managers, nursing managers, clinical managers and of course food service representatives.

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In today's #hospitality it is crucial to have a solid onboarding and ongoing development for your team members... retention and being part of a cultural family is critical to the success of your hotel. #coachingculture #coaching Hayato Nogaki

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The J.D. Power study finds that high-end hotel segments are seeing steady guest satisfaction improvement while more affordable hotel segments are showing declines. #hotelinvestmenttoday #hotel #hospitalitynews #hotelnews #hospitalityindustry #hospitality #hotelguests #luxury

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The U.S. hotel industry reported higher performance from the previous week and positive comparisons year over year, according to CoStar's latest data through 18 May. Read on. #hospitality #hotelindustry

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Hospitality is booming, but it's not always smooth sailing. Get the inside track on the hot topics facing the hotel industry right now – think rising costs, labor shortages, and more. Charles Oswald, CEO of Aperture Hotels, lays it all out for Ted Kelly on the latest episode of Ted's Hospitality Minute. You do not want to miss this out https://lnkd.in/eX45JN5C! #hospitalitymanagement #hoteltrends #industrynews

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