South Pasadena, California, United States
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Articles by Ernie
Contributions
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What do you do if you need diverse perspectives for effective decision-making?
A challenge in assembling a diverse group is overcoming our own (or your leader's) bias. Be honest, we all have biases. Problems emerge when we are not honest with ourselves about this. What to do? Seek out perspectives, opinions, arguments that make you uncomfortable and that you disagree with 100%. This is not about being right or wrong, it's about hearing all perspectives. Ensure they get a seat at your table. That way you can fashion a solution, outcome, path forward that's fair, balanced, inclusive, and most importantly, makes your business, stakeholders, and customers better off.
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You're a management consultant who needs to analyze data. What's the best way to get started?
Critically important to start with the right problem statement, hypothesis or whatever you want to call it. It's a clear articulation of what's NOT happening that needs fixing. Next, brainstorm the data you need to provide insight to that problem statement. Diagram the inputs & key activity steps at the core of process & decide which metrics (think good, cheap, fast) give you the most insight. Don't be fooled by easily available data. Get the data you need, even if it's going to take longer, cost more, or ruffle some feathers. This is better than relying on "lazy data" that may lead you astray. Also, consider stratification factors (regions, business units, customers, etc) to help create compare & contrast factors for later analysis.
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Your company is struggling to make data-driven decisions. How can you get the most out of your data analysis?
A great best practice here is to start with a Simon Sinek-ism: "Start with why?" Why do you need the data? What decisions will it inform? What's the value (think customer/revenue/share) of that decision? Then you make the trade-off judgment on time/energy/effort to get that data versus the decision-value it offers. When earning my Master Black Belt in Six Sigma at GE, we used to joke about "quality projects." You didn't want to waste time analyzing where the water cooler should go in the break room. But you did want to spend time understanding why a commercial went to black during a prime time on a Thursday night in May (ratings). As they say, "follow the money." Same applies to the value of data today.
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What are the best ways to overcome resistance to quality improvement processes?
Listen to those who know the process best. They'll you what works, what doesn't, where the pain points flourish unabated. The problem is that in many companies someone else knows better, wants the fix done yesterday, which usually leads to treating symptoms and not root causes. You can expect to be back addressing the same problem in a few months. But when you listen, and gather the input for the process experts you not only get a better solution set you got something else for virtually free: Their buy-in to get the idea implemented.
Activity
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Thanks to NASPP for the honor to be on a panel with Alicia Perusse Bond, CEP and Jeanette Kuhl, CEP to share our IPO journeys at the CEPI Symposium…
Thanks to NASPP for the honor to be on a panel with Alicia Perusse Bond, CEP and Jeanette Kuhl, CEP to share our IPO journeys at the CEPI Symposium…
Liked by Ernie Arboles
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Calling all journalists! I'm compiling my list of journalism JOB openings for AUGUST. Please DM me if you know of any openings or put them in the…
Calling all journalists! I'm compiling my list of journalism JOB openings for AUGUST. Please DM me if you know of any openings or put them in the…
Liked by Ernie Arboles
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💗 Our gratitude to Stephanie Luna-Lopez, the incredible host of our June #GLAMevent with Cisco and iTalent Digital! 🎉 Your journey to become one of…
💗 Our gratitude to Stephanie Luna-Lopez, the incredible host of our June #GLAMevent with Cisco and iTalent Digital! 🎉 Your journey to become one of…
Liked by Ernie Arboles
Experience & Education
Licenses & Certifications
Volunteer Experience
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Chair, Annual Giving Campaign
Mayfield Senior School
- 3 years 1 month
Education
Served as parent lead on school's major development program, Annual Giving Campaign and Phon-a-thon, to help support operating expenses. Volunteer staff delivered 100% participation across entire parent student body.
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President, Mayfield Patrons for the Arts
Mayfield Senior School
- 2 years
Arts and Culture
Served as president of the "booster club" that help's support the school's eight arts conservatories. Worked with a team of dedicated parents to help raise funds for scholarships, competitions abroad, tools and equipment for productions and events.
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Volunteer Pilot
Angel Flight West
- Present 19 years 2 months
Disaster and Humanitarian Relief
Serve as volunteer pilot for Angel Flight West. The organization arranges free air transportation (provided by volunteer pilots) for people who need access to medical care and other essential services away from home.
Honors & Awards
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Emmy Award
The Academy of Television Arts and Sciences
Los Angeles Area Emmy Award for Live Coverage of an Unscheduled News Event - Atlanta Bombing.
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Emmy Award
The Academy of Television Arts and Sciences
Los Angeles Area Emmy Award for Regularly Scheduled Daily News - 30 Minute Format.
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Emmy Award
The Academy of Television Arts and Sciences
Los Angeles Area Emmy Award for Regularly Scheduled Daily News - 30 Minute Format.
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Emmy Award - Producer - Live Coverage of an Unscheduled News Event
The Academy of Television Arts and Sciences
Los Angeles Area Emmy Award for Live Coverage of an unscheduled news Event: Earthquake.
Languages
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English
Native or bilingual proficiency
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Spanish
Native or bilingual proficiency
Organizations
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All Cities Network
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- Present -
Association for Corporate Growth
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- Present -
American Society for Quality
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Recommendations received
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Those who have asked when Khanmigo will be available outside the US, today we are so happy to announce that teacher tools are now available freely in…
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USC’s women’s beach volleyball team making history again! Celebrated at The White House for their fourth consecutive national title, our Trojans were…
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Let's cheer on our Trojans as they ‘Fight On!’ at the Paris Olympics 2024! 🇺🇸 USC’s involvement in the Olympics dates back to 1904. Since then…
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Bre is a social media star. I am a rookie. I hope you enjoy our collaboration. #Sase #ArubaNetworks #EdgeConnect
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💡I love learning! So grateful to be back studying French at the Institut de Français!! 🙏 #learn #FrenchCulture #FrenchImmersion…
💡I love learning! So grateful to be back studying French at the Institut de Français!! 🙏 #learn #FrenchCulture #FrenchImmersion…
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Dream come true. My band is playing the Saratoga Mountain Winery before the incredible Australian Pink Floyd Show.
Dream come true. My band is playing the Saratoga Mountain Winery before the incredible Australian Pink Floyd Show.
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A huge thank you to @MLB for inviting us to #MLBAllStarWeek! 🎉 Song for Charlie was on the ground, connecting with baseball fans and PBATS trainers…
A huge thank you to @MLB for inviting us to #MLBAllStarWeek! 🎉 Song for Charlie was on the ground, connecting with baseball fans and PBATS trainers…
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Staying motivated can be challenging, but with the right daily strategies, you can stay focused. Don’t let self-doubt cloud your judgment. Tackle…
Staying motivated can be challenging, but with the right daily strategies, you can stay focused. Don’t let self-doubt cloud your judgment. Tackle…
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I had a great chat with Francis Rose on Fulcrum, the Department of Defenses new strategy to advance our IT modernization for the warfighter! Check…
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Being one of the very first recipients of the brand-new Google Cloud Generative AI – Services specialization is a testament to the capabilities and…
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What an exhilarating experience! 🚀 Had an amazing day with my incredible team flying F35 flight simulators. It’s a privilege to work with such good…
What an exhilarating experience! 🚀 Had an amazing day with my incredible team flying F35 flight simulators. It’s a privilege to work with such good…
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Thank you Academy Securities! It’s an honor to serve with you and help advance opportunities for Veterans in the financial industry!
Thank you Academy Securities! It’s an honor to serve with you and help advance opportunities for Veterans in the financial industry!
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