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How do you measure your AI system's effectiveness?
So far this AI-generated article focuses on the technology and not the experience, minus a small shoutout for usability. AI is a tool to be wielded, not an end in of itself. If we're discussing effectiveness, not efficiency, we need metrics that tell us how well the tool performs at helping the user perform their task or reach their goal - CSAT tells you only part of the story. What is the task completion rate? For existing features, how much faster did someone complete a task with AI? - In testing, what is the rate of type one errors (false positives) and type two errors (false negatives)? How frequently does the system hallucinate? - Assess Product Market Fit. How disappointed would a user be if you took away the AI feature? UX matters.
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Anyone looking for a top-1% user researcher? If so, I have someone for you.
Anyone looking for a top-1% user researcher? If so, I have someone for you.
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👋 I'm collecting examples of the Data Ownership pattern (https://lnkd.in/g2rpnY9v) If you are aware of one, can you share the direct link to the…
👋 I'm collecting examples of the Data Ownership pattern (https://lnkd.in/g2rpnY9v) If you are aware of one, can you share the direct link to the…
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Nothing says “we take the time to understand and support our users” like forgoing basic functionality in favor of AI fluff (P.S. when you style your…
Nothing says “we take the time to understand and support our users” like forgoing basic functionality in favor of AI fluff (P.S. when you style your…
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Hatch is going to be one of those events you think about years later as a pivotal moment in the conversion. Don't miss it (p.s. use the code EMILY10…
Hatch is going to be one of those events you think about years later as a pivotal moment in the conversion. Don't miss it (p.s. use the code EMILY10…
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The DesignOps Benchmarking Report is open! 👉 bit.ly/DOA2024Survey 👈 Deadline for responses is July 31. 💡Why we’re doing this: We want to learn…
The DesignOps Benchmarking Report is open! 👉 bit.ly/DOA2024Survey 👈 Deadline for responses is July 31. 💡Why we’re doing this: We want to learn…
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With less than 2 months to go, many of you are planning your trips. Is it worth staying a bit more in Berlin? Always! We started a short list of…
With less than 2 months to go, many of you are planning your trips. Is it worth staying a bit more in Berlin? Always! We started a short list of…
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"It's impossible to get tickets for your Berlin Product Designers Meetup" I often hear... But here's the truth 👇 Our meetup will be celebrating…
"It's impossible to get tickets for your Berlin Product Designers Meetup" I often hear... But here's the truth 👇 Our meetup will be celebrating…
Liked by Emily Campbell
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