Dr. Muriel J. Reid

Educator | Information Technology Professional | Talent Acquisition Professional

Greater Jackson Area Contact Info
532 followers 494 connections

Join to view profile

About

An accomplished leader and educator with excellent communications, interpersonal, and administrative skills and over 20 years of comprehensive experience in the fields of information technology, talent acquisition, retail, education, and customer service. Extensive training and experience in administration coupled with skills in observation, coaching, instruction and supervising staff. Solid track record of success and demonstrates expertise in the following areas:

Technology ~ Management ~ Leadership~ Talent Acquistion~Accounting ~ Budgeting ~ Performance Indicators ~ Multi-Age Education ~ Individualized Instruction ~ Cooperative Learning ~ Integrated Instruction ~ Classroom Management ~ Leadership/Team Building ~ Technology Integration ~ Individual Educational Plans ~ Professional Development/Training

Contributions

Activity

Join now to see all activity

Experience

  • City of Jackson, MS

    City of Jackson, MS

    6 years 4 months

    • Director of Information Technology

      City of Jackson, MS

      - Present 2 years 2 months

    • Senior Business System Analyst

      City of Jackson, MS

      - 4 years 3 months

      • • Supervises all programs, instructors, tutors and volunteer staff.
      • Plans the delivery of the overall program and its activities in accordance with the mission and the goals of the organization.
      • Ensures all staff members receive orientation and appropriate training in accordance with organizational standards.
      • Ensures that the program operate within the approved budget.
      • Identifies and evaluates the risks associated with program activities and take appropriate action to…

      • • Supervises all programs, instructors, tutors and volunteer staff.
      • Plans the delivery of the overall program and its activities in accordance with the mission and the goals of the organization.
      • Ensures all staff members receive orientation and appropriate training in accordance with organizational standards.
      • Ensures that the program operate within the approved budget.
      • Identifies and evaluates the risks associated with program activities and take appropriate action to control the risks.
      • Establishes and implements a performance management process for all program staff.
      • Manage and ensures statement of work, proposals, funding and communications are in compliance.

  • CEO

    iJ Jones, LLC

    - Present 3 years 10 months

    IJ Jones offers services for business owners, government agencies, and individuals customized to address your particular business needs. Our core purpose is to create unmatched experiences for clients and employees. We specialize in the discipline areas of corporate training, talent acquisition, coaching, mentoring, technology, integration, business development management, operations, and human resources.

  • Belhaven University Graphic

    Adjunct Professor

    Belhaven University

    - Present 3 years 10 months

    Teaches undergraduate and graduate students in a specific field of expertise.
    Develops and manages the class syllabus.
    Plans and creates lectures, in-class and online discussions, and assignments.
    Grades assigned papers, quizzes, and exams.

  • Virginia College Graphic

    Instructor - NETworking

    Virginia College

    - 1 year 9 months

    Jackson, Mississippi Area

    • Facilitates class instruction within the NETworking department.
    • Maintains records of student attendance, student progress, and grade distributions.
    • Coordinates courseware and curriculum with program director.
    • Presents prepared materials, supervises organized laboratory or shop activities, and records student progress.

  • Adjunct Instructor (Business and General Studies)

    ITT Technical College

    - 2 years 9 months

    Madison, MS

    • Facilitates class instruction in the areas of Business and General Studies.
    • Maintains records of student attendance, student progress, and grade distributions.
    • Coordinates courseware and curriculum with academic department chair.
    • Presents prepared materials, supervises organized laboratory or shop activities, and records student progress.

  • Various: Program Director, Pre-School Lead Teacher and Academic Tutor

    Operation Upward

    - 7 years 7 months

    Jackson, MS

    • Supervises the entire administrative, teaching, peer tutor and volunteer staff (43 personnel), assuming the duties of the executive director in her absence. Responses to emergencies and immediate situations.
    • Participates in the planning, development, implementation and evaluation of the program.
    • Designs and develops training programs to meet program standards.
    • Develops evaluation processes to judge performance results and to adjust future training sessions.

  • Executive Director of Customer Service and Operations

    iProfessional Virtual Services, Inc.

    - 3 years

    Jackson, MS

    • Resolved customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Supervised staff.
    • Managed and supervised the entire purchasing process.
    • Provided pricing and delivery information, processed orders, and prepared cash reports.
    • Knowledgeable of customer service inclusive of information on account activities, and other information that provides valuable service to our customers.
    • Multi-tasking utilizing dealt…

    • Resolved customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Supervised staff.
    • Managed and supervised the entire purchasing process.
    • Provided pricing and delivery information, processed orders, and prepared cash reports.
    • Knowledgeable of customer service inclusive of information on account activities, and other information that provides valuable service to our customers.
    • Multi-tasking utilizing dealt with customers, clients, answering telephone, sending emails, writing to customers and processing orders.
    • Provided training for home based agents.

  • Various: Teacher (Computer Education), Accountant and Executive Assistant

    Jackson Public School District

    - 10 years 9 months

    Jackson, Mississippi Area

    • Utilized a variety of effective and professional techniques and methods to assist students in mastering objectives outlined by the Mississippi Department of Education.
    • Accurately and promptly submitted attendance accounting and grade reporting.
    • Instructed and created diverse lesson plans incorporating materials from major subject areas such as technology, math, science, social studies, language arts and business.
    • Supervised and managed 16th Section lease agreements, renewals…

    • Utilized a variety of effective and professional techniques and methods to assist students in mastering objectives outlined by the Mississippi Department of Education.
    • Accurately and promptly submitted attendance accounting and grade reporting.
    • Instructed and created diverse lesson plans incorporating materials from major subject areas such as technology, math, science, social studies, language arts and business.
    • Supervised and managed 16th Section lease agreements, renewals, adjustments, revenues and expenditures. (1.8 million in annual revenue)
    • Monitored districts expenditures and structured several budgets.
    • Supervised financial activities of assigned departmental accounts.

Education

Licenses & Certifications

  • Oracle Cloud Infrastructure 2022 Certified Foundations Associate Graphic

    Oracle Cloud Infrastructure 2022 Certified Foundations Associate

    Oracle

    Issued
  • Leadership and Success Training Program Graphic

    Leadership and Success Training Program

    The National Society of Leadership and Success

    Issued
  • Microsoft Technology Associate: Networking Fundamentals Graphic

    Microsoft Technology Associate: Networking Fundamentals

    Microsoft

    Issued
  • IC3 – Internet and Computing Core Certification

    State of Mississippi Department of Education

    Issued

Volunteer Experience

  • Mississippi Department of Corrections Graphic

    Pre-Release Instructor and Life Skills Instructor - Volunteer

    Mississippi Department of Corrections

    - 10 years 1 month

    Education

    • Utilizes a variety of effective and professional techniques and methods to assist students in mastering objectives outlined by the Mississippi Department of Corrections.
    • Instructs inmates ages 17+
    • Instructs and creates diverse lesson plans incorporating materials from major subject areas such as business, professionalism and life skills.

  • Microsoft TEALS Program Graphic

    Educator

    Microsoft TEALS Program

    Science and Technology

Languages

  • English

    Full professional proficiency

  • Sign Languages

    Elementary proficiency

More activity by Dr. Muriel J.

View Dr. Muriel J.’s full profile

  • See who you know in common
  • Get introduced
  • Contact Dr. Muriel J. directly
Join to view full profile

Other similar profiles

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Add new skills with these courses