What if you could access the most relevant insights, when and how you needed them - all in a single solution? 👉 As part of our April 2024 product release, we're introducing: 🚂 Our new Feedback Engine ✨ AI-powered surveys 💡AI themes 👥 Purpose-built audience solutions Get the fast facts here, and learn more at: https://lnkd.in/eZdSuTiy
UserTesting
Software Development
Los Gatos, California 163,583 followers
Human understanding. Human experiences.
About us
UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input earlier in the process, helping to reduce guesswork, and bring experience data to life with human insight.
- Website
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http://www.usertesting.com
External link for UserTesting
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Los Gatos, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- customer experience, product management, product development, CX, UX, marketing insights, product insights, competitive analysis, human insights, customer journey, customer journey mapping, ROI, human insight, artificial intelligence, AI, machine learning, ML, and user experience
Products
UserTesting
Customer Experience Management Software
UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. UserTesting has been named one of the best places to work by: Fortune, Financial Times, Inc. and SF Business Times. To learn more, visit www.usertesting.com. Locations: San Francisco, Atlanta, Edinburgh, and at home anywhere (aka Remote).
Locations
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Primary
1484 Pollard Rd
#271
Los Gatos, California 95032, US
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3453 Pierce Dr NE
Chamblee, Georgia 30341, US
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80 George Street
Edinburgh, Scotland EH2 3BU, GB
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Carrer Tarragona, 161
Barcelona, 08014, ES
Employees at UserTesting
Updates
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Are you ready to elevate your testing and survey game? 📊✨ Tune in for our July 2024 Product Release Webinar! 🗓️ Date: July 30 2024 🕒 Time: 2:00pm EDT Our experts, Andy Johnson, Product Owner, and Cecelia Xu, Senior Product Marketing Manager, will be your guides through our newest features, including: 🔍 Branching logic in surveys: Gather more relevant and detailed feedback effortlessly. 🎨 Engaging survey questions: Utilize image and matrix tasks to create more engaging surveys. 🏷️ Easy tag management: Boost collaboration and reduce search time with enhanced tagging. 📋 Confluence Whiteboards: Stay aligned with your development team seamlessly. 🎯 Improved survey targeting: Enhance your targeting with screener guidance for better results. Don’t miss this opportunity to see how our latest advancements can help you foster collaboration at every stage of product development. Register here: https://lnkd.in/eehRtBPn
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Take a sneak peek at our speaker lineup for #THiS24! 👀 With 30+ experts in #UXDesign and #UXResearch from brands like Zenni Optical, Best Buy, Calm, and more; the sessions this year are going to deliver more valuable insights than ever before. 💡 Learn more about The Human Insight Summit and get your tickets to join us in Austin here: https://lnkd.in/dkR5TDqZ To our amazing speakers, we can't wait to see you in October! 🎉 Ian Pawelec, Sharla Collins, Ty Griffin, Amy Stillman, Logan Hartline, Sana Dhawan, Justine Issavi, Tara Smith, MPS, Chase Elliott Clark, Ruchi Solanki, Victoria Sosik
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In financial services, building trust and understanding your customers' needs is crucial to long term success. 💡 By integrating UserTesting into their strategy, Atom bank adopted a 'test early and often' approach, gaining direct feedback from customers and refining their products continuously. They've now seen a 96% growth in customers, with over 200,000 clients and nearly £6 billion in deposits. Alongside that growth, their customer satisfaction has soared to 4.8/5 on Trustpilot, the App Store, and the Google Play Store. 📈 Atom bank’s journey highlights the power of customer insights in driving digital transformation. 🌟 https://lnkd.in/eKhqEa7G
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Join us on Insights Unlocked as we dive deep with Mamuna Oladipo, MBA, VP of Product at Shopify, about building trust within cross-functional teams and effective networking. 🤝 In this episode, Mamuna shares insights into: 🌟 Slow and steady trust-building techniques 🌟 Practical tips for internal networking 🌟 Leadership strategies to ensure team alignment and impact Whether you’re leading a team or aiming to improve your work relationships, her insights are invaluable. 💡 Don’t miss out on this episode filled with actionable advice for product managers, UX designers, and tech leaders. Tune in now and transform your leadership approach! 🚀 #LeadershipInsights #TrustBuilding #EffectiveTeams #ProductManagement #NetworkingTips Listen now 🎧 👇 https://lnkd.in/eD_f8xcn
How to build trust within cross-functional teams: leadership insights from Shopify’s Mamuna Oladipo
UserTesting on LinkedIn
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How can your teams benefit from our July product release? 👀 Maximize your time ⏰ Save time with enhanced AI-powered surveys and easy insight-sharing, fostering collaboration at every stage of product development. Enhanced insights with AI-powered surveys 💡 Enjoy greater flexibility for gathering insights with branching logic, image tasks, and matrix questions now available for our AI-powered surveys. Drive efficiencies early in product development ✅ Enterprise-sharing capabilities and insights available where you and your stakeholders work, with the capability to embed and play publicly shared UserTesting videos, highlight reels, and clips directly within Confluence whiteboards. Improve audience targeting 🎯 Screener guidance helps teams improve survey targeting with suggestions to make screener questions more effective. Get the full story here: https://lnkd.in/gvkY8-aK
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Did you know 50% of consumers might switch healthcare providers for a better digital experience? Intermountain Health recognized this and embarked on a mission to enhance their online scheduling process. Their approach included: 🔍 Analyzing web analytics and customer feedback 💡 Prototyping and usability testing 📈 Implementing data-driven redesigns By making provider availability and details easily accessible, they achieved a 39.6% higher completion rate in new provider scheduling! 🏆 Result: 87% YoY growth in online scheduling and an influx of five-star reviews! 🌟 Discover how they did it and the impact of their efforts. https://lnkd.in/ewYSAYQE
Intermountain Health + UserTesting | UserTesting
usertesting.com
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What will you do with the time our newest platform releases save you? 👀 We've shared 3 can't-miss highlights from this release in less than 60 seconds here, but you can take some of that time saved and learn more at the link below 👇 https://lnkd.in/gvkY8-aK
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In our latest #InsightsUnlocked episode, we chat with Parisa Bazl, Head of UX at Commvault Systems, about creating design systems that seamlessly connect designers and developers. ✨ Parisa shares her strategies on: Implementing frameworks that scale efficiently 🛠️ Overcoming resource challenges in large enterprises 📈 Bridging the gap between design and development through object-oriented methods 🤝 She also dives into: The evolving role of AI in design 🤖 The importance of diversity in tech 🌍 Her impactful program training underprivileged youths in UX skills 🎓 Tune in and learn how to build trust, empower teams, and stay ahead in the ever-changing tech landscape. 🎧✨ #ScalableDesign #UXInnovation #TechDiversity #HumanCenteredTech #AIDesign Listen now: https://lnkd.in/eFvPcBKU
How to build scalable design systems that unite designers and developers
UserTesting on LinkedIn
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Elevate your UX & boost conversions! 🛒 Join us for our upcoming webinar "Elevate UX: How Retailers Can Boost Conversions" on Thursday, July 25, 2024, at 2:00 PM EDT. 🌟 Learn the essentials of experience benchmarking 🌟 Discover real-world study examples 🌟 Uncover strategies to amplify UX and drive business success Don't miss out on insights that could transform your digital experiences! 📈 Register now and secure your spot: https://lnkd.in/e8tFWhBq
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