Tigunia

Carlos Andres Perez, our Dynamics CE and Power Platform Team Lead, will be speaking at Summit. If you're interested in learning about Copilot, you don't want to miss his sessions! For more details, visit Carlos's page on Dynamic Communities and add his sessions to your "My Show Planner" - https://lnkd.in/gvqcBrU7

In one of our Seattle #MySummitNA (Community Summit North America) Roadshow breakout sessions today, Kristoffer Ruyeras, #MicrosoftMVP and VP of Operations, Tigunia, explored how to improve collaboration and teamwork with the Outlook and Teams integration for Dynamics 365 Business Central in “Enhancing Teamwork through D365 BC and M365.”   In his session at the #SummitRoadshow, he: ➤ Defined the fundamental concept of the Teams and Outlook integration with BC ➤ Explored the integration functionalities - and how to navigate them  ➤ Demonstrated the step-by-step process of integrated Teams and Outlook with #Dynamics365BusinessCentral #MsDyn365BC #MicrosoftTeams #M365 #MVPBuzz #SummitNA

27% of Tigunia’s customers servers running CrowdStrike were taken down by the automatic update CrowdStrike deployed last Friday. ALL were remediated within 2 hours, off hours. Within 12 hours, Tigunia NOC team had measures in place to ensure no further impact on our customers, allowing them to maintain business-as-usual operations. In contrast, other companies suffered severe disruption to their business. Two years ago, Tigunia assembled the NOC team to solve issues swiftly such as the CrowdStrike update. Companies have invested in our NOC offering and as a result, have peace of mind and team that makes sure your server is running as intended. Contact us today to learn NOC’s benefits and why you need it more than ever. https://www.tigunia.com #crowdstrike #businessowner #networkoperationscenter #noc

We still have FIVE more reasons why you should not consider #CRM, so here we go. What number(s) are you? 7. You Have One-Star Customer Service Goals With CRM, businesses can provide more personalized and efficient customer service. Access to comprehensive customer data allows support agents to resolve issues quickly, anticipate customer needs, and deliver a superior service experience. But who needs happy customers when you can keep them on hold for hours? Absence makes the heart grow fonder. Or sometimes just less patient. 8. You Laugh in the Face of Agility CRM solutions built for growing organizations are scalable, capable of growing with the business, and can seamlessly adapt to changing or increasing needs. A right-fit CRM system will accommodate all the evolving requirements of a growing business. But who needs flexibility when you can remain rigid and resistant to change? 9. You Need to Increase Business Costs While implementing a CRM solution always requires an initial investment, the long-term benefits always outweigh the costs. By streamlining processes, leveraging rich customer data, improving efficiency, and increasing customer retention (all without the need to add more resources), businesses realize significant cost savings over time. But who needs savings when you can indulge in extravagant manual processes and inflated overhead expenses? 10. You’re Rooting for Your Competitors And your succession plan is bankruptcy. Let’s get real—today’s business landscape is more competitive than ever. Having a CRM system in place provides a competitive edge. But who needs a competitive advantage when you can cheer on your rivals from the sidelines? 11. You Have a Large Legal Slush Fund Regulatory compliance violations will stop that legal reserve from burning a hole in your pocket! With increasing regulations surrounding data privacy and security (such as GDPR), CRM systems help businesses ensure compliance by providing features for data protection, consent management, and audit trails. But who needs legal compliance when you can roll the dice and hope you don’t end up in a courtroom or with a fine? We hope you've liked the 11 reasons not to adopt CRM that we've shared. If any of them make you feel uncomfortable about your current situation, we'd love to chat about all things CRM! Or #ERP! Did we mention #CoPilot? We're pretty much ready to talk about any of your #technology challenges, thoughts, or opinions.

Continuing on from our first three reasons to avoid #CRM at all costs, we've got three more (out of 11 total) to share today. If you haven't invested in CRM, we have to assume: 4. You Rely on Instinct Data-driven decisions don’t hold a candle to your gut feelings, right? Your organization doesn’t need insights and analytics when you can rely on pure instinct and intuition. If you’re a fan of flying blind, then go ahead and skip the CRM. Or you could harness the power of data to drive your business forward and leave guesswork behind. Again, this one is your call! 5. You Know Collaboration is Dead Streamlining communication, both internally and externally, with prospects and customers has no value. Having your teams collaborate more effectively, share information seamlessly, and respond promptly to customer inquiries, leading to improved customer satisfaction, isn’t a high priority. Who needs teamwork to make the dream work when you can operate in silos? 6. You Aim to Spend Money and Resources on Ineffective Marketing Campaigns CRM software enables businesses to segment their customer base, create targeted marketing campaigns, and track performance. This results in higher marketing ROI as companies can focus on the most relevant audience and prioritize business or product lines for targeted revenue goals. But then, who needs trackable ROI when you can throw money at random marketing endeavors and hope for the best? So, which is the most compelling reason to avoid #CustomerRelationshipManagement in your organization?

We have found 11 reasons your company should never buy #MSDynCRM. Here are the first three: 1. Your Business Model Doesn’t Rely on Customer Relationships Why bother with a CRM system when you can rely on your memory to keep track of every interaction? Forget building lasting relationships; let’s keep it old school and hope for the best! After all, who needs repeat customers when you can constantly chase down new ones who will trust you without a documented track record of success? 2. You Have all the Revenue You Need Getting insights into customer buying patterns and preferences isn’t necessary because you’ve hit your growth ceiling. Why empower sales teams to identify and capitalize on upselling and cross-selling opportunities when revenue doesn’t matter? Why would you adapt your products, services, or offerings to meet consumer demand?    Also, better sales lead management and tracking functionalities will boost overall sales and revenue performance, and that’s too risky for your already full business. No thanks, cash flow! 3. Your Culture is Chaos There is no sense in organizing your sales pipeline or customer data when chaos is so much more exciting. With a CRM system, you might accidentally become efficient and miss out on the thrill of the unpredictable! Embrace the chaos and revel in the madness of disorganized data. If these points resonate with you, carry on! If you're questioning yourself, it's worth noting that CRM offers countless benefits for businesses looking to optimize their operations and maximize their revenue potential. And hey, we do these projects for a fixed fee, and we'd love to talk about it. So, tell us, which of the above points best describes your business?? #MSDyn365 #CRM #CustomerRelationships #CRMSoftware

Our Director of Business Intelligence, Ryan Paterson, will be leading two sessions at Dynamic Communities on Power BI and Data Modeling. Get more details here: https://lnkd.in/dhhRzYqg #powerbi #dynamics #summit2024 #microsoftdynamics #businesscentral

Struggling with your current #Dynamics365 implementation, project, or system setup? The earlier you can identify risks, the quicker you can save yourself from costly setbacks. Our latest article highlights key warning signs that your Microsoft ERP might be in trouble and offers actionable strategies to get back on track. #MicrosoftDynamics365 #BusinessCnetral #TechImplementation #Tigunia #RiskAssessment https://lnkd.in/gNpC8bRX

Tigunia's very own Ashley Giguere will be speaking at this year's Dynamic Communities Summit NA in San Antonio, TX! She will be hosting Dating 101: BC Date Shortcut Tips and Tricks on Tuesday, October 15 at 9:15 AM - 9:45 AM CT. For more details, visit the Summit page HERE: https://lnkd.in/gqMhsbzr

Stay tuned 👀 #msdyn365 #dynamics #contactcenter #microsoftdynamics365