Curious about Direct Video Calling? Come to the Federal Communications Commission (FCC)'s DVC Forum today in Washington, D.C. There will be panels and an exhibit hall where you can come try it out. Come to our booth! We'd love to talk to you. More info at www.csd.org/realtalk *Not available to attend in person? You can watch live at www.fcc.gov/live #DVCForum #ASLNow #CSD #DirectVideoCalling #DVC #FCC #EquitableCommunication #Accessibility [Image Description: Text in black reads: "Try out Direct Video Calling at our booth today! Direct Video Calling Forum, July 30, 2024, 1PM - 4PM EDT, Hosted by the Federal Communications Commission (FCC), FCC Headquarters" CSD Logo in white is on the bottom left. The background shows a faded photo of a CSD Booth with a standing sign that shows the CSD logo and the text "Our mission is to improve the lives of the Deaf and Hard of Hearing." on the right side. The left side shows a faded blue.]
Communication Service for the Deaf (CSD)
Non-profit Organization Management
Austin, Texas 9,583 followers
About us
Communication Service for the Deaf, Inc. (CSD) is a private, nonprofit organization dedicated to creating and providing technologies and services that benefit the deaf and hard of hearing community. CSD's mission is to create greater opportunities for deaf and hard of hearing individuals to reach their full potential. Through global leadership and the development of innovative technologies, CSD provides tools conducive to a positive and fully integrated life. CSD helps break through the barriers created for deaf and hard of hearing people due to lack of communication access. We understand the importance of effective communication, and we appreciate the value of a qualified interpreter. With staff who know the needs of the deaf and hard of hearing firsthand, CSD has been a leading human services and technology innovator from the very beginning. Past and present employees—as well as our national network of supporters—are invited to join the CSD company group by going to the following link: http://www.linkedin.com/groupRegistration?gid=127823
- Website
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http://www.CSD.org
External link for Communication Service for the Deaf (CSD)
- Industry
- Non-profit Organization Management
- Company size
- 1,001-5,000 employees
- Headquarters
- Austin, Texas
- Type
- Nonprofit
- Specialties
- sign language interpreting, deaf and hard of hearing services, advocacy, community-based programs, contact center services, video contact centers, telecommunication relay services, creative services, film production, web development, software development, and fundraising
Locations
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Primary
Get directions
2028 E Ben White Blvd, #240-5250
Austin, Texas 78741, US
Employees at Communication Service for the Deaf (CSD)
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Chris Soukup
Senior Disability Community Leader. CEO @ CSD. Creating Opportunities. Inspiring Positive Change.
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Tim Abbott
Editor of a soccer/football website run by a non-profit
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Marwan Elrakabawy
Head Men's Basketball Coach at Schreiner University
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Thomas Means
Chief Financial Officer at CSD, Inc.
Updates
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Looking for a full time job that's 100% remote? Check out those listings (and a bunch more!) at www.csd.org/careers. Apply to join our team today! [Image Description: Text on the graphic reads: "We're HIRING, Open Positions: Compliance and Risk Analyst, Fund Manager, Social Venture Fund (SVF), Paralegal, APPLY at csd.org/careers" CSD Logo is on the top left. On the left side is a photo of a bald man with glasses wearing a teal polo smiling and pointing his index finger to the camera. The graphic has a border consisting of several colors: light blue, teal, purple, red-orange, and golden yellow. While the background is white, there are dots around the graphic that are of CSD's circular logo and some wavy lines. The bullet points listing the job openings are of the circular CSD logo as well.]
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34 years ago, the Americans with Disabilities Act was signed into law, making it a significant step forward in the fight for disability rights. Let’s reflect on the progress made and the work still to be done to achieve true accessibility and inclusion. 💙 What are you grateful for today that is made possible by the ADA? Comment below, we want to know! #Inclusion #Accessibility #TeamCSD #DEI #EquitableCommunication #ADA #AmericansWithDisabilitiesAct [Image Description: There is a white square centered with text inside that reads: "Happy Anniversary to the Americans with Disabilities Act! Together we can create an inclusive future." Below the text are outline drawings of the letters A, D, and A in American Sign Language. The text letters are faded behind them. There are stars in blue and gray around the text. Outside of the white square is a light blue background with the CSD logo centered on top.
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Check out those five panelists participating in the "What are the Benefits of Direct Video Calling?" panel hosted by the Federal Communications Commission on July 30th as part of their Direct Video Calling Forum in Washington, DC. Live streaming is available at www.fcc.gov/live ⭐ Fun fact: Three out of five panelists are clients of CSD utilizing ASL Now service. Visit www.csd.org/realtalk for ways that CSD can help you achieve your accessibility goals. #EquitableCommunication #DirectVideoCalling #DVC #ASLNow #Accessibility #DEI #Inclusion [Image Description: The header text reads: "What are the Benefits of Direct Video Calling?" The sub-header underneath reads: "PANEL, July 30, 2024, 1:40 - 2:25 PM EDT" There are five circles below with a cut-out of individuals inside. There are names below each photo which reads: "Tom Wlodkowski, Vice President, Accessibility, Comcast, Zainab Alkebsi, Policy Counsel, National Association of the Deaf, Bobbi Cordano, President, Gallaudet University, Tia Dole, Chief Officer, 988 Suicide and Crisis Line, AnnMarie Killian, Chief Executive Officer, TDI". Three out of five circles have a star on the right side. The background is white with a pink border. CSD Logo is placed on the lower right corner.]
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Do you share the same vision as Greg Pollock? We do. Which is why we are attending the Direct Video Calling Forum hosted by the Federal Communications Commission on July 30th. For more info, visit www.csd.org/realtalk
Hi! I’m Greg Pollock. Direct Video Calling (DVC) has impacted our community immensely. But did you know we still don’t have direct access to 911? Watch my story to see how DVC can ensure timely responses. Let’s discuss DVC and safety! DM us and we'll set up a call. #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow [Video Description: A man with short dark hair, wearing a gray vest, black shirt, and a patterned bow tie, standing in front of a white grid-patterned wall. Transcript: Hi! I’m Greg Pollock. Direct Video Calling (DVC) has already impacted our lives and our community. I use DVC every day to interact with companies. With their representatives knowing ASL and me knowing ASL, we can both communicate in ASL, and it's amazing. Did you know that we still don’t have direct access to 911 or any emergency services? Right now, we have to connect with an interpreter to make a 911 call for us. That can be time-consuming and could impact our lives. My vision for the near future is to see that everyone can access emergency services directly to ensure we stay safe and receive timely responses. Come and join us in discussing how we can make this vision a reality. Reach out and let’s talk about how we can create a better world for Deaf and Hard of Hearing people. We’re here to help.
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The little things count when you put out marketing content for your business. If you haven't thought about hashtags, it's time that you do! Here's a tip: It’s essential to capitalize the first letter of each word in your hashtag. Why? Screen readers will recognize hashtags as one long and jumbled word when written in lowercase. When you add capitalization to the first letter of each word in the hashtag, it will be recognized as separate words. Start today! Follow us for more tips. #DisabilityPrideMonth #InclusionMatters #Accessibility [Image Description: The background is white with black and disability flag colors border. The text "Disability" is handshaped in black outline. Each handshape of the word has the text letter faded in the background in disability pride flag colors. Underneath the graphic are the following text in black: "HAPPY DISABILITY PRIDE MONTH", and "Tip: Be sure to use uppercase letters in your hashtags to be more accessible!" There are two bullet points, light red and light green. The red bullet point has "disability pride month" hashtag with no capitalization. The green bullet point has the hashtag with uppercase letters for each word. At the bottom right is the CSD logo.]
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The Federal Communications Commission Open Forum on Direct Video Calling is next week! We look forward to participating in and advocating DVC as equitable communication for the Deaf and hard of hearing community is next level! For more information on DVC and how we can support you in elevating your customer service, visit www.csd.org/realtalk Will we see you on July 30th in Washington, DC? Comment below! #DirectVideoCalling #DVC #FCC #DEI #EquitableCommunication [Image Description: The lower half of the graphic includes the text: "Save The Date! Direct Video Calling Forum, Hosted by the Federal Communications Commission (FCC), July 30, 2024, 1-4pm, FCC Headquarters, Commission Meeting Room, 45 L Street, NE, Washington, DC, 20554." The upper half is a photo of an approximately 10 stories high building. The sky is cut out and replaced with pink.]
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The 2024 Disability:IN Conference and Expo may be ending but this doesn't mean our Real Talk happening there should stay in Vegas. DM us and we'll connect! #AreYouIN? #InFor2024 #DisabilityIN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow #DEI
Hi, I’m Jesse, and I’m Deaf. Direct Video Calling (DVC) has transformed my life. Imagine discussing medical information directly with your doctor in ASL. That’s the power of DVC. Watch my story to learn more. Find us at the 2024 Disability:IN Global Conference & Expo in Las Vegas. Let’s make DVC happen for everyone! 🎲 #AreYouIN? #INfor2024 #DisabilityIN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow #DEI [Video Description: A man with short dark hair and a beard, wearing glasses and a dark polo shirt, standing outdoors with trees in the background. Transcript: Hello, my name is Jesse, and I’m a Deaf customer who prefers using Direct Video Calling (DVC). While DVC has already changed our lives in many ways, I hope it will become mainstream, with more organizations using it in various services and areas in the near future. For example, I want to be able to call my doctor’s office directly to understand medical information. Using a third-party service can sometimes be unclear, but talking directly to a Deaf person or someone who knows ASL ensures mutual understanding. They can explain in detail, avoiding the potential loss of information that might occur with an interpreter. Connecting directly with someone who understands me helps me better understand my health, which is really important for many Deaf people. Not just with medical-related services, but many areas could benefit from having DVC. Now, let’s make this happen everywhere for Deaf people. Get in touch with the CSD or ASL Now team; we’re ready to help, especially for our Deaf community. Thanks for watching my story; join us and make equitable communication happen.]
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Check out www.aslnow.com/directory for the current list of businesses offering DVC with ASL Now. Do you want your business to be next? DM us and we'll have our ASL Now team reach out for a chat! #DirectVideoCalling #DVC #ASL #Accessibility #EquitableCommunication
Hi, I’m Kayla, and I’m Deaf. Miscommunications with interpreters cost me time and money. But DVC allowed me to connect directly with a Deaf representative—no misunderstandings, no frustrations. Want to know how? Watch my story. Join us at the 2024 Disability:IN Global Conference & Expo in Las Vegas. Let’s talk about DVC and equitable communication! 🎲 www.csd.org/realtalk #AreYouIN? #INfor2024 #DisabilityIN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow [Video Description: A woman with short blonde hair, wearing a gray cardigan over a black top, seated indoors with a green plant and a blue and white decorative wall hanging in the background. Transcript: Hi. I’m Kayla and I’m Deaf. I use Direct Video Calling (DVC). Before DVC, getting in touch with different customer supports was painful and frustrating. Why? For instance, I remember one situation with a car accident. To make a claim, I was explaining what happened about the car accident. The interpreter I was using for my call kept misunderstanding me and used a tone that did not fit the situation I was in. As I tried to explain, it was difficult, and the miscommunication led to my insurance rates doubling. I was stunned. That experience, and many similar situations where I had to use an interpreter, caused miscommunication and misunderstanding. But when I first used DVC, I remember needing to transfer someone’s name to my name for a phone provider. When I called directly, I got a Deaf representative, and I couldn’t believe it. I signed in ASL, and the representative signed back, completely understanding me. The interaction was incredibly smooth. I didn’t have to repeat anything, there was no misunderstanding, and the representative had no issue in understanding me and got everything resolved quickly. Not kidding, the situation I needed to be handled was solved in a minute. Since using DVC, it has been wonderful. My experience in connecting with companies has improved so much. The companies that provide DVC really show they value accessibility and inclusivity, making me feel like an important customer. I’m excited to stay connected with the companies I’m loyal to and encourage my friends to consider their services. Want to discuss more about making this vision a reality for you? Get in touch with us at CSD or the ASL Now team; we’re here to help. Thanks for watching my story; join us and make equitable communication happen.
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Let's make this a reality together. Reach out to us today. www.csd.org/realtalk #AreYouIn? #InFor2024 #DisabilityIN #EquitableCommunication #DirectVideoCalling #DVC #Deaf #ASL #DEI #DeafCulture
Imagine a world where Direct Video Calling (DVC) is available for all services, ensuring clear communication. This is our vision. Let’s make it a reality. Join us at the 2024 Disability:IN Global Conference & Expo in Las Vegas. Let’s explore DVC together! 🎲 #AreYouIN? #INfor2024 #DisabilityIN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow [Video Description: A woman with shoulder-length auburn hair, wearing a black top, seated indoors with a gray wall and white shelves in the background. Transcript: This vision I am sharing is for a future where Direct Video Calling (DVC) is possible in various services in all aspects of our lives, enabling smooth communication. It could be calling a bank to discuss finances and strategic improvements or receiving patient care advice on well-being—all through direct video calling, without using third-party solutions. Third-party solutions are not effective. With DVC, direct interaction leads to better understanding. Let’s get together to discuss how to make this vision a reality. Get in touch with the CSD or ASL Now team; we can help.]