Richmond Wholesale

What does our customer success process look like to a commercial customer at Richmond Wholesale? In this video, Andrina Luce, our Sales Operations Manager, outlines from start to finish how the Richmond team works diligently with our customers to provide premium food solutions that meet their nationwide needs. #familybusiness #foodsolutions #premiumquality

Neil Kinney, President of Ocean Direct and American Bounty, has been working with Richmond Wholesale for over 20 years. However, his earliest memories with the company go back to when he and Carl Doellstedt, Chief Business Development Officer, were friends in high school! Even though Neil is no longer working in the freezer at 6 AM, he’s still driven by his love for food and his eagerness to provide food solutions for our customers! #familybusiness #foodsolutions #premiumquality

Moldy cheese + Afghanistan + Russian airplane Customer service took on a whole new meaning with this story, which highlights a saying we have: “Hugging the cactus!” #familybusiness #foodsolutions #premiumquality

A highly customized order doesn’t faze Richmond Wholesale, in fact, we actually love fulfilling these kinds of orders! Andrina Luce, our Sales Operations Manager, recalls just a few of the many customized orders Richmond Wholesale has been able to fulfill thereby exceeding customers’ expectations on service, quality, and timeliness! #familybusiness #foodsolutions #premiumquality

Being a privately-owned business, we consciously strive to make family culture a part of our DNA. Our warm company culture has attracted dedicated and talented team members, like Karen V., who has been with us for 20 years! We are grateful for those who help us foster this inclusive and empowering culture everyday here at Richmond Wholesale! #familybusiness #foodsolutions #companyculture

To Northern California and beyond! Richmond Wholesale was founded in 1959 by Vern and Jeanne Doellstedt in Richmond, California. For 60 years, they lived out their motto: “To Serve You Is Our Pleasure”... Rich Doellstedt, President of Richmond Peak Quality and son of Vern and Jeanne, walks us through what Richmond Wholesale has been able to accomplish over those 60 years and encourages the team to build the next chapter at Richmond Wholesale! #familybusiness #foodsolutions #premiumquality

“If Richmond promises you’ll get an order shipped with specific quality, packaging, and timing criteria, that’s the way it’s going to happen—end of story.” That’s just one client testimonial. Richmond Wholesale is a global food company and leading supplier to the US military, offering a one-stop shop for meat, seafood and grocery. With a 98% fill rate, you may be wondering how we got to where we are today. Check out the video to learn about what makes Richmond Wholesale unique! #familybusiness #foodsolutions #premiumquality