Hyro

Hyro

Software Development

Leave the repetitive tasks to us. Automate conversations on any channel with the #1 Adaptive Communications Platform.

About us

Hyro, the leading Responsible AI-Powered Communications Platform for healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI assistants that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights.

Website
http://www.hyro.ai
Industry
Software Development
Company size
51-200 employees
Headquarters
New York
Type
Privately Held
Founded
2018
Specialties
artificial intelligence, chatbots, voice assistants, natural language, conversational AI, virtual assistant, digital transformation, digital health, healthcare chatbot, gpt, generative ai, call center automation, and voice ai

Products

Locations

Employees at Hyro

Updates

  • View organization page for Hyro, graphic

    12,674 followers

    🚀 Prepare to be pioneered as we get the inside scoop on the upcoming HLTH USA conference with Troy Goodwin, Sales Director, and Jody Tropeano, HLTH's Head of Content! On Episode 31 of Patient Journey Pioneers, we’ll delve into: 👩🎤 Exclusive details about the surprise guest at HLTH 2024 💡 The plethora of sessions and content covered 🔮 New ways for the audience to engage before the event even starts Or in Troy's words: "It's the show you want to be at to learn: Where is healthcare?" Stay tuned; episode goes live next week! #PatientJourneyPioneers #HLTH2024 #digitalhealth #healthcareconference #HealthIT

  • View organization page for Hyro, graphic

    12,674 followers

    Last week, we had an incredible time visiting our customer, Inova Health, in beautiful Falls Church, Virginia. Their innovative digital strategy is setting new standards in care quality, supporting their 19,000 team members in serving over two million people annually. At Hyro, we're proud to partner with Inova to help them fulfill their mission of "providing the best care for all." Here's to continuing our collaboration and advancing their mission of delivering exceptional, personalized care. #HealthcareInnovation #ConversationalAI #PatientExperience #DigitalHealth Andrew Perlik I Michael B. I Matthew Kull

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  • Hyro reposted this

    View profile for Tom Lawry, graphic

    Top 20 Voices in AI to Follow l Global AI Transformation Advisor l Best-Selling Author of Hacking Healthcare l Keynote Speaker l Future of Work l Responsible AI champion l Microsoft Alumni

    A new study by Hyro has some interesting data on the use of Voice AI to improve the health consumer experience by reducing "appointment friction." Example: 23% of appointment "no shows" choose not to call to cancel for fear of long hold times (and lack on an online option). Worth a read. @ai @aiinhealth @patientexperience Ziv Gidron, Aaron Bours Israel Krush Gil Bashe

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  • Hyro reposted this

    View profile for Khalid Turk MBA, PMP, PMI-ACP, CHCIO, CDH-E, ITIL, graphic
    Khalid Turk MBA, PMP, PMI-ACP, CHCIO, CDH-E, ITIL Khalid Turk MBA, PMP, PMI-ACP, CHCIO, CDH-E, ITIL is an Influencer

    Chief Healthcare Info Tech Officer @ County of Santa Clara | Author | Speaker | LinkedIn Top Voice | Opinions are Solely my Own

    ⁉ What Patients Want? ⁉ Hyro's latest "Voice of the Patient" Survey Report is based on a comprehensive survey of over 1,500 US patients. This insightful study explores patient preferences, expectations, and concerns regarding digital interactions with healthcare providers. Key findings from the report include: 💡 Prescription Pitfalls: 21% of patients delay or forgo refilling prescriptions due to lengthy hold times and cumbersome refill processes. 💡 Self-Service Revolution: 80% of patients believe there should be more self-service options for scheduling appointments, and 62% prefer to self-serve rather than call to refill their prescriptions. 💡 AI Adoption: 66% of patients expect their healthcare providers to utilize generative AI-powered technologies, though 33% have concerns about the privacy and security of personal health information (PHI). 💡 Appointment Friction: The lack of self-service options leads to a 37% increase in no-show rates, highlighting the need for more streamlined and accessible digital solutions. Thank you Liat Kozuch for sharing this report, a must-read for healthcare decision-makers, providing valuable insights into patient behaviors and how healthcare providers can better meet their needs through digital innovation. 📄 Read the full report here 👉 https://lnkd.in/gAdvaebu Let's bridge the gap between patient expectations and healthcare delivery by understanding and acting on these findings. Your feedback and thoughts are welcome! #Healthcare #PatientExperience #DigitalHealth #AI #HealthcareInnovation #HealthcareOnLinkedIn

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  • View organization page for Hyro, graphic

    12,674 followers

    Most companies hold an SKO once a year, but you know us; always gotta be the exception. 😇 Last week, our Regional VPs gathered in Atlanta, Georgia, for a mid-year SKO focused entirely on deepening their understanding of the ever-evolving healthcare industry. Their goal? To truly step into the shoes of the healthcare decision-makers Hyro serves. Led by Hyro’s newly appointed EVP, Head of Sales, Brian Anderson, and guided by our co-founders, Israel Krush and Rom Cohen, this group of experts pushed each other with tough questions and shared valuable field insights. With VP Product Uri Pintov breaking down every detail of our H2 2024 product roadmap, our Regional VPs might as well be engineers now. H2 - here we come. Are you ready for this? #Hyro #SKO #SKOH2

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  • View organization page for Hyro, graphic

    12,674 followers

    Are you ready to hear the unfiltered truth about the patient experience? Our new Voice of the Patient Survey Report reveals groundbreaking insights into patient preferences and the adoption of healthcare support technology. We surveyed over 1,500 US patients and uncovered: 📆 Technology gaps leading to higher no-show rates 💊 Hidden (and dangerous) consequences of Rx management friction 💪 Growing demand for patient-controlled self-service options ✨ Increasing patient trust and demand for AI-powered access and engagement Unlock actionable insights and drive transformative change across your organization. Download the Voice of the Patient Report now. Get the report 👉 https://lnkd.in/dChNZt2Z #VoiceofthePatient #PatientEngagement #PatientExperience #HealthIT

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  • View organization page for Hyro, graphic

    12,674 followers

    🚀 New Episode Alert! 🚀 Join us on Episode 30 of Patient Journey Pioneers, where we dive deep with Cris Ross, CIO of Mayo Clinic, and Edward Marx, CEO of Marx Advisory. Together, they explore the transformative insights from their new book, “Diagnosed,” which focuses on revolutionizing the patient experience. In this episode, discover: 📖 The journey behind writing their book and the stories that shaped it 💡 Key strategies for enhancing empathy and personalization in healthcare 🔍 Predictions for the future of healthcare and the hurdles ahead Tune in now through the link below 👇 #PatientJourneyPioneers #digitalhealth #patientexperience #HealthIT

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  • View organization page for Hyro, graphic

    12,674 followers

    We’re thrilled to congratulate our customer, Intermountain Health, for their high score on the CB Insights Hospital AI Readiness Index! This ranking highlights their dedication to leveraging generative AI technologies to enhance patient care, improve diagnostics, and innovate surgical procedures. Intermountain Health's achievement reflects their leadership in both developing novel AI capabilities and integrating AI into clinical practice and patient facing workflows. Congratulations to Intermountain Health on this outstanding recognition! 👏 #HealthcareInnovation #AIinHealthcare #GenerativeAI #IntermountainHealth

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  • View organization page for Hyro, graphic

    12,674 followers

    🚀 Prepare to be pioneered with Cris Ross, CIO of Mayo Clinic, and Edward Marx, CEO of Marx Advisory, as we discuss their newly co-authored book “Diagnosed,” on improving the patient experience. On Episode 30 of Patient Journey Pioneers, we’ll delve into: ✍ What personally inspired them to put pen to paper 💌 The importance of empathy and personalization in healthcare 🔮 Future trends and challenges in the healthcare industry Stay tuned; episode goes live next week! #PatientJourneyPioneers #digitalhealth #patientjourney #HealthIT

  • View organization page for Hyro, graphic

    12,674 followers

    Exciting News! 📢 We are thrilled to announce two major promotions within our leadership team. Join us in congratulating Michael B., our new Chief Strategy Officer (CSO), and Aaron Bours, our new Chief Marketing Officer (CMO). These promotions reflect Hyro’s incredible growth in 2024 and the exceptional contributions of Michael and Aaron. 🔹 Michael Blumental: From CRO to CSO ▶ Michael has been a driving force behind Hyro's success, leading sales, customer success, and partnerships. As CSO, she'll focus on strategic initiatives, accounts, and partners to elevate Hyro’s market leadership. 🔹 Aaron Bours: From VP of Marketing to CMO ▶ Aaron has shaped Hyro’s brand from the ground up, steering marketing and business development to new heights. As CMO, he'll expand his role to include revenue operations and investor relations, driving Hyro’s growth in the healthcare industry. Read more about Michael and Aaron’s exciting journeys and their plans to take Hyro to the next level: https://lnkd.in/dVaAMmRU Stay tuned for more updates! 🚀 #Leadership #Growth #ResponsibleAI #Hyro #Promotions

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Funding

Hyro 7 total rounds

Last Round

Series B

US$ 20.0M

See more info on crunchbase