HHS, LLC

Read this to make your Friday a little happier. Imagine changing a recipe at work and then meeting the chef who wrote it. Last week, we rolled out our new Down South concept at St. Francis Downtown. David Highlender, our national culinary director of retail and branding, came to help with the launch and tried some of the food. He noticed the greens tasted different than his recipe. He asked to speak with the chef responsible for the greens. Cook Lamara Payton came over, looking worried. David quickly told her she did nothing wrong and that her greens were the best he had ever had. Her smile lit up the room. He rewrote the recipe with her changes and then sent her a framed copy. Thank you, Larmara Payton, for your creativity!

Looking to improve your facility’s sustainability efforts? Hospitals can cut down their carbon footprint by working with sustainable food providers and using plant-based proteins in their hospital menus. In the newest episode of "The Outsource Advantage," Derek Kissos talks with Karla Dumas, the Vice President of Farm Animal Protection at the Humane Society of the United States, about these and other strategies for sustainability in healthcare facilities. Key Takeaways: ➞ Cutting Carbon Impact: Find out how hospitals can reduce their environmental impact. ➞ Sustainable Menus: Discover how plant-based proteins can change hospital food services. ➞ Collaboration: See why working with groups like the Humane Society is important for lasting sustainability. Learn how these tips can make your hospital a leader in sustainability. Search for "The Outsource Advantage" on your favorite podcast platform. #OneHHS #GainTheAdvantage #TheOutsourceAdvantage

Hospitals are places of healing, but do they have to feel cold and clinical? They don't — and they shouldn't. Enter patient ambassadors. Patient ambassadors support patients by: ‣ Offering emotional support ‣ Helping navigate the healthcare system ‣ Acting as a liaison between patients, families, and healthcare providers ‣ Addressing and resolving patient complaints and concerns quickly ‣ Coordinating non-medical services (transportation, accommodations for family, etc.) This way, patients can focus on getting better. Here are some of the benefits of having patient ambassadors: ⇾ Consistent Care: Ambassadors work the same shifts as nurses, so patients see familiar faces every day. ⇾ Enhanced Communication: Patient ambassadors help patients understand their care plans and feel comfortable voicing their concerns. ⇾ Improved Hospital Reputation: Word of mouth speaks volumes — healthcare facilities that take care of their patients earn more respect, attracting more patients. ⇾ Reduction in Complaints and Legal Issues: Quick resolution of issues can reduce formal complaints and potential legal actions. ⇾ Increased Patient Engagement: Engaged patients are more likely to follow treatment plans and participate in their own care, leading to better health outcomes. Patient ambassadors help hospitals improve patient satisfaction and create a comforting environment for recovery. Do you have patient ambassadors at your facility? Tell us about it in the comments! #OneHHS

Investing in your employees is one of the best things you can do for your company. It increases employee satisfaction, which reduces burnout and increases productivity.

You’re sick and in the hospital — what’s the first thing you want? Probably to feel better and go home. But after that? Something comforting. A delicious meal. Your food service program makes a difference in patient satisfaction and health by providing nutritious, balanced meals that make patients feel comfortable. Take our Down South concept for example. → braised short ribs → bourbon-glazed salmon → brisket chilli Healthy eating doesn’t have to be bland or unappetizing. We incorporated local favorites to add an extra touch of comfort, which has been shown to improve patient experience and aid their recovery. What comfort food would you like to see at your hospital? #OneHHS #HHSDifference

Let’s celebrate some team members who exemplify HHS values. Drum roll, please… Three of our team members at St. Elizabeth Hospital were recognized for going above and beyond in caring for our patients: Evelyn Watts was nominated for the Daisy Award. Mark Fournet received the Sunflower Award. Angela Thomas received the Star Award and the Sunflower Award. Each of you are making such a difference to your team and the patients we serve. Thank you all for all your hard work. #OneHHS

HHS Aviation just signed a new service agreement with American Airlines at CLT, making them our second major airline partner at the Charlotte airport, alongside Delta. We can’t wait to get started and expand our services to support more of the Charlotte community! Read more ➡️ https://hubs.ly/Q02HfWQ80

Does technology change the employee experience? The answer is a BIG yes. It’s important to think through the impact new tech will have on your employees and help calm any fears that a robot will take their jobs. John D. talks to Derek Kissos about the employee experience with Flippy, the fry station robot. Miso Robotics' Flippy robot is so well-liked by its coworkers they threw it a birthday party. What do you think — would you like to have a robot as a coworker? Do your employees welcome robotics and other tech innovations? Search for “The Outsource Advantage” on any podcast platform to find out more about Flippy and how to effectively communicate the benefits of new technology with your employees. #OneHHS #GainTheAdvantage #TheOutsourceAdvantage

You may have heard “eat a colorful diet” or “eat a rainbow diet”, but what does that mean? Eating a “rainbow diet” means eating a variety of colorful fruits and vegetables. Each color can represent different vitamins or antioxidants. Eating a lot of different colors = eating a wide spectrum of nutrients. Here’s the breakdown of what nutrients you can find in each color: Red: Lycopene (an antioxidant) supports heart health and vitamin C supports the immune system Yellow/Orange: Vitamins C and A are good for the immune system and skin health Green: Vitamin K for bone health while magnesium helps with muscle and nerve function Blue/Purple: Anthocyanin (another antioxidant) supports heart health and fiber supports digestion White/Brown: Potassium is good for muscle function and fiber helps digestion #OneHHS #Nutrition

What is EVS? We just wrote a detailed blog post on the critical role of environmental services (EVS) in healthcare. Here’s a brief overview of what we cover: Environmental services (EVS) describes the highly trained hospital housekeeping staff. Our EVS teams keep hospitals clean, help prevent infections, and improve patient experiences. A clean hospital benefits everyone — patients, visitors, and staff. The right tools and training are essential in creating a successful EVS team. Learn more about what it takes to build an effective EVS team by clicking the link in the comments! #OneHHS #HHSBlog