Auxis

What’s the right outsourcing destination for your business? Asia is a leading choice for outsourcing low-value transactional work at bottom-of-the-barrel prices. But it’s no secret that Asia-based outsourcing models are rife with challenges that can quickly offset cost savings. Interest in nearshore outsourcing is surging as talent shortages, advancing technology, and persistent economic uncertainty prompt business leaders to look beyond the lowest cost to ensure the highest efficiency and performance. Many organizations are also turning to LATAM to complement existing Asian operations - mitigating risk while accessing skilled talent and real-time communication that support more complex process delivery. Download our report, “Nearshore vs. Offshore: Navigating the Hidden Hassles of Outsourcing to Asia,” for a deep dive into the challenges and benefits of nearshore vs. offshore outsourcing: https://lnkd.in/ebKQQ27K Uncover the critical factors driving the emergence of Latin America as a heavyweight contender on the global outsourcing stage. #nearshore #outsourcing #partnership #businessoperations #asia #costarica #colombia Raul Vega Eric Liebross Dan Day Fabiana Corredor Ronni Sayewitz Eduardo Diquez Brandon Price Bill Woodford

Many HR teams in the U.S. are overworked and stretched thin – confronting high turnover internally while demands on their department continue to grow. 92% rank the amount of work piled on their plates as their biggest barrier to success in 2024. The benefits of HR outsourcing are compelling, providing the people, processes, and technology to drive efficiency, bridge talent gaps, and alleviate the burden on internal teams so they can focus on more strategic tasks. Read Auxis’ latest blog to learn more the benefits of HR outsourcing – and why Latin America has emerged as the top destination for U.S. organizations: https://lnkd.in/ePpV47Uy #businessoperations #nearshore #outsourcing #automation

Revenue cycle management automation can deliver immense benefits to a healthcare process plagued by inefficient and frustrating activities, labor shortages, and rising costs.    But many organizations struggle to identify the best use cases - and implement reliable automation.    Read our latest blog to unlock key benefits, common challenges, and 5 use cases that can save healthcare providers as much as 3.2 million hours of work: https://lnkd.in/gnNfsDFf #RCM #automation #businessoperations #financeoperations

Maintaining cash flow has become an even greater priority for CFOs as late payments increase, credit is more expensive, and companies brace for economic unknowns.    But at the same time, many AR and AP departments are running behind as companies grapple with invoice complexity, fraud, and resource issues.   Read Auxis’ latest blog to learn 6 working capital optimization strategies that focus on optimizing AR and AP, including determining adequate staffing, implementing process best practices, and leveraging advanced technology: https://lnkd.in/ecS6M5Bf Alexander Sandi Cascante Juan Manuel Nieto Castañeda Karen Castro Torres #accountsreceivable #accountspayable #financetransformation #cashflow

Latin America has moved from a regional outsourcing location to a global hub, with 93% of its #GBS and #SSC locations supporting North America, 64% supporting Europe, and 38% supporting Asia. That’s a key takeaway from the recent webinar hosted by the Shared Services & Outsourcing Network (SSON): Shared Services Future Locations: Spotlight on North America, Latin America and Caribbean. SSON Research & Analytics leaders Tom Olavi Bangemann and Barbara Hodge took 300+ registrants through an in-depth look at the LATAM market – comparing global perception to the realities of its talent, digital capabilities, processes being supported, and growth. Data stemmed from SSON research – including a joint Latin America Market Survey compiled with Auxis that will be available later this month. More insights: - LATAM GBS and SSCs are performing the same processes as the global GBS and SSC market but on a greater scale – signaling functional satisfaction that drives increasing scope. - While reduced costs rank as an important factor for considering LATAM, more companies ranked expanded access to talent and a continuous improvement and innovation mindset as the “most important” reasons – speaking to the quality of its digital capabilities, service levels, and talent. - Colombia, Mexico, and Costa Rica stand out as LATAM’s top shared services markets. View the webinar here for more insights into the LATAM shared services and outsourcing market: https://lnkd.in/dxRAmnvy And stay tuned for our full Latin America Market report coming soon!

The importance of using structured IT Service Management (ITSM) practices is more evident than ever before – even as businesses try to elevate their IT department to the role of a strategic business enabler, most IT departments today are still operating under unstructured, break-fix approaches which keep them stuck in firefighting mode. Read the latest Auxis blog from Jose Alvarez, Managing Director of Infrastructure Technology, about how ITSM can help deliver IT as a service, improving overall performance and productivity, and driving efficiency and end-user satisfaction: https://lnkd.in/esG93i3c #IT #ITSM #IToperations #outsourcing

🌟 Don’t miss our Costa Rica Walk-In Recruiting Event! 🌟   We're hosting a walk-in event and want to meet you!    📍 American Free Zone (AFZ), Building C8 🗓️ July 15-17, 22-24, and 29-31  🎯 Positions available exclusively for Customer Service   Stop by our office next week to learn more about our open positions and how you can take the next step in your career path with our growing team. See you there! 🚀 *Be sure to bring your ID to enter the building. #JobOpportunity #CustomerService #Hiring #CostaRicaJobs #CareerGrowth Maria Matamoros Alvarez Augusto López Quirós Sandra Gallego Sally Godoy Porras Hanzel Solano Gonzalez Maria Paula Jimenez Nicole Araya Carolina Alvarado Vasquez Maria José Marin Forero

The Auxis webinar “Take your UiPath Program to the Next Level with AI at Work” on July 10 covered a lot of ground, exploring the current state of AI, the common paths followed by organizations on their AI maturity journey, and how UiPath brings together a compelling set of AI and GenAI-driven automation technologies including Intelligent Document Processing, Communications Mining, RPA, etc. to drive real-world use cases. If you were not able to attend the webinar, or would like to listen to it again, you can access the on-demand recording here: https://lnkd.in/e_RkCD7v If you would like a copy of the presentation slides, please email Gabrielle.Vega@auxis.com or Fabiana.Corredor@auxis.com.

Today’s Auxis webinar “Take your UiPath Program to the Next Level with AI at Work” revealed some interesting insights on the AI and automation technologies organizations are prioritizing in 2024 versus what they have implemented till now: - Process/task mining (56%) and Intelligent Document Processing (48%) are the technologies organizations are planning to prioritize this year. Yet, only 10% said they had implemented either successfully. - Organizations are proceeding with caution on Generative AI as they look to understand real-world use cases, only 5% said they have successfully implemented it yet. But 36% included it in their 2024 priorities – a sign that they want to move out of the “wait and watch” phase. - RPA – which is the technology already successfully implemented by 71% of organizations – will continue to be significant, emerging as the third-highest priority (44%)for 2024.   Thank you to all those who attended the session and to our speakers: UiPath’s Head of AI Strategy Edward Challis, Equity LifeStyle Properties, Inc.'s Sr. Manager of Business Applications Leah Hatcher, Auxis Director of Intelligent Automation Eduardo Diquez, and Auxis Sr. Managing Director of Digital Transformation Bill Woodford.   Stay tuned for the webinar recap and presentation slides which will be live soon!

The Intelligent Document Processing (IDP) market today is flooded by several competing products on offer from a variety of companies, ranging from legacy Optical Character Recognition (OCR) tech providers to tech behemoths like Google and Microsoft to AI-led providers such as UiPath. Read this Auxis guide from Guillermo Alvarado, Director of Intelligent Automation and Eduardo Diquez, Managing Director of Intelligent Automation, on the best IDP tools in the market today and why Everest, Forrester, and other top vendor assessments rank UiPath’s Document Understanding as the no. 1 IDP tool. Read the guide here: https://lnkd.in/eh9EaJ7h #IDP #digitaltransformation #intelligentautomation #RPA