Want to deploy Generative AI for customer service, but unsure of how to start? Conversational AI vendors like Amelia help enterprises safely leverage the power of LLMs for customer-facing use cases. For more insights, read this Gartner® report: https://hubs.li/Q02J6G6x0
Amelia
Software Development
New York, New York 185,972 followers
Conversational AI That's More Than Just Talk.
About us
Amelia is one of the world’s largest privately held AI software companies and a global leader in Enterprise Conversational AI. The company’s technology is trusted by organizations across an array of industries to automate operations, improve customer experience and optimize business outcomes. Amelia’s platform develops and deploys AI tools that manage critical tasks and processes, enabling employees to be more productive and deliver better results while reducing operational costs. Consistently recognized by third-party analyst firms including Gartner’s Magic Quadrant 2023 as a market leader, Amelia has powered the voice operations of global Fortune 500 leaders including Telefónica, BBVa and BNP Paribas. Backed by strategic investments from the Build Group and Monroe Capital, Amelia is headquartered in New York City and serves customers globally through offices throughout the US, Europe and Asia Pacific.
- Website
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https://amelia.ai
External link for Amelia
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, New York
- Type
- Privately Held
- Specialties
- Artificial Intelligence, Automation, Virtual Agents, Generative AI, Conversational AI, and AIOps
Locations
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Primary
17 State Street, 14th Floor
New York, New York 10004, US
Employees at Amelia
Updates
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We are thrilled to share that Amelia has been recognized as a Leader in the Everest Group Conversational AI Products PEAK Matrix® Assessment for the fourth consecutive year. Click here to learn more: https://hubs.li/Q02J0nBS0
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Hotel Business Magazine highlights our expanded partnership with Resorts World Las Vegas in this recent article. Read on to learn how the resort will leverage the Generative AI capabilities within the Amelia Answers platform to enhance guest experiences: https://hubs.li/Q02H-b8d0
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From automating job tasks to creating new industries, AI is poised to have a widespread impact on the future of work. 🎙️Episode 3 of Speaking Of AI is out NOW! Tune in for our hosts' predictions on the industries and jobs most likely to evolve as a result of AI: https://hubs.li/Q02HS4Mt0 #SoAI #AIpodcast #Amelia Joshua Schechter
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Amelia has been positioned highest in the Leader category in the Everest Group Conversational AI for IT Management Products PEAK Matrix® Assessment 2024. Click here to learn more about this recent assessment: https://hubs.li/Q02HC0nf0
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In this UX Magazine article, discover how deploying a Conversational AI platform, like Amelia, allows businesses to unlock the full potential of Large Language Models for enterprise-grade use cases: https://hubs.li/Q02G5Zly0
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VP, Operations in the Healthcare and Biotech Industry gives Amelia 5/5 Rating in Gartner Peer Insights™ Enterprise Conversational AI Platforms Market. Read the full review here: https://hubs.li/Q02FK6v50 #gartnerpeerinsights
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"Good design is invisible," says expert conversation designer Matthew Portillo in the latest episode of Speaking Of AI. Tune in for his perspective on creating human-like conversations with AI agents and much more: https://hubs.li/Q02G5vj70 #SoAI #AIpodcast #Amelia
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Stay ahead in the digital era with Amelia. Our AI agents scale and evolve alongside your business, allowing you to harness cutting-edge AI innovations and continuously improve customer and employee experiences. Learn more here: https://hubs.li/Q02GsW2t0 #LLMs #AI #Amelia
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We are excited to share that Teva Pharmaceuticals has deployed Amelia to power Medi, Teva’s new AI agent. Medi leverages Generative AI and Conversational AI to make it easier for Teva’s customers to read and understand their drug leaflets. Read our announcement here: https://hubs.li/Q02H59Xp0
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