Last updated on Jul 3, 2024

Here's how you can tackle the common challenges faced by self-employed facility managers.

As a self-employed facility manager, you're no stranger to wearing multiple hats. From maintenance to client relations, you face a unique set of challenges that can test even the most seasoned professionals. But with the right strategies, you can overcome these hurdles and thrive in your FM career. This article will delve into practical ways to tackle the common obstacles you encounter, ensuring your operations run smoothly and your clients remain satisfied.

1 Client Acquisition

Building a robust client base is crucial for your success as a self-employed facility manager. Start by identifying your niche and offering specialized services that set you apart from competitors. Networking is key, so attend industry events, join professional associations, and leverage social media platforms to connect with potential clients. Remember, word-of-mouth is powerful; deliver exceptional service to existing clients, and they will become your advocates, helping to grow your business organically.

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Saji C Sebastian , MRICS

Founder & Adviser @ FM Future Labs | Facilities & Property Management Advisory
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Exhibiting Value goes a long way in acquiring customers. Good customer feedbacks and reputation will ensure traction in customer acquisition. Mantra to follow “ under promise over deliver”.

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2 Time Management

As a self-employed professional, managing your time effectively is essential. Utilize digital tools like calendar apps to schedule your tasks and set reminders for maintenance checks and client meetings. Prioritize tasks by urgency and importance, and don't be afraid to delegate when possible. Consider outsourcing tasks that are outside your expertise or too time-consuming, such as accounting or marketing, to free up time for core FM responsibilities.

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Christian Harris

Founder @ Slip Safety Services | Reducing slip accidents, injuries, and claims by 57%+ with the science of Slipology | Host of the Safety And Risk Success Podcast | Host of the Safety Roundtable
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To measure your productivity and pinpoint areas that require improvement, you should also establish a regular review process. By regularly reviewing your workflow, you can optimise your time management strategies and make any necessary adjustments. Project management software can also be used to track time, deadlines, and resources more effectively. Strategic outsourcing and ongoing evaluation, when combined with efficient time management techniques, can help you focus on providing high-quality facility management services and ultimately increase your business's success.

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3 Financial Planning

Financial stability is a cornerstone of successful self-employment. Keep meticulous records of income and expenses to understand your financial health. Create a budget that accounts for irregular income patterns and save for leaner months. It's also wise to invest in a good accounting software or hire a professional accountant to ensure you're compliant with tax regulations and can make informed financial decisions.

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4 Skill Development

The facility management industry is constantly evolving, and staying updated with the latest trends and technologies is vital. Invest in continuous learning by attending workshops, webinars, and courses related to FM. Certifications can also enhance your credibility and show potential clients that you're committed to maintaining high standards in your work. This proactive approach to skill development will keep you competitive and capable of handling complex projects.

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Christian Harris

Founder @ Slip Safety Services | Reducing slip accidents, injuries, and claims by 57%+ with the science of Slipology | Host of the Safety And Risk Success Podcast | Host of the Safety Roundtable
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Joining professional associations and networking with other facility managers can also offer insightful information and opportunities for collaboration. Peer engagement gives you the chance to learn from others, share experiences, and stay up to date on industry developments. Using the new skills and knowledge you acquire from ongoing education can enhance the quality of services you offer and the efficiency of your operations.

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5 Client Relations

Maintaining positive relationships with clients is paramount. Be transparent with communication, setting clear expectations and keeping clients informed about project progress and any issues that arise. Always be professional and courteous, even when facing criticism or complaints. By being responsive and showing that you value their business, you'll build trust and foster long-term partnerships with your clients.

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6 Risk Management

Risk management is an integral part of facility management. Assess potential risks regularly, including safety hazards or contractual liabilities. Implement preventive measures such as regular equipment inspections and safety training. Ensure you have adequate insurance coverage to protect against unforeseen events. By being proactive about risk management, you'll minimize disruptions and maintain a reputation for reliability.

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Christian Harris

Founder @ Slip Safety Services | Reducing slip accidents, injuries, and claims by 57%+ with the science of Slipology | Host of the Safety And Risk Success Podcast | Host of the Safety Roundtable
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Furthermore, create a thorough risk management plan that outlines emergency response procedures and contingency plans for a variety of scenarios. This plan should be updated regularly and distributed to all relevant parties to guarantee that everyone is ready for any potential incidents. Using risk assessment software can also improve your capacity to recognise and reduce risks. By incorporating these strategies into your day-to-day operations, you not only protect your company but also show that you are dedicated to excellence and professionalism in facility management, which can draw in and keep customers.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Nikesh Maniyath

Managing partner
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Allocating proper manpower with specific skills This includes identifying the manpower and assigning jobs for those who suits the particular job.

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Here's how you can tackle the common challenges faced by self-employed facility managers.

1

2

3

4

5

6

7

1 Client Acquisition

2 Time Management

3 Financial Planning

4 Skill Development

5 Client Relations

6 Risk Management

7 Here’s what else to consider

Facility Management (FM)

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Here's how you can tackle the common challenges faced by self-employed facility managers.

1

2

3

4

5

6

7

1 Client Acquisition

2 Time Management

3 Financial Planning

4 Skill Development

5 Client Relations

6 Risk Management

7 Here’s what else to consider

Facility Management (FM)

Rate this article

Thanks for your feedback

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