Here's how you can embody the key attributes of a confident and assertive healthcare manager.

Set a Clear Vision: Define Your Goals: Establish clear, measurable, and achievable goals for your team and organization. Communicate Effectively: Clearly communicate your vision and goals to your team, ensuring everyone is aligned and working towards the same objectives. Build Trust: Lead by Example: Demonstrate your commitment to your vision and goals by leading by example and being transparent in your actions and decisions. Foster Open Communication: Encourage open and honest communication within your team, ensuring that everyone feels heard and valued.

1. Develop a growth mind set 2. Set clear boundaries 3. Practice effective communication 4. Lead by example: Demonstrate confidence, empathy, and integrity in your actions and decisions. 5. Empower the team 6. Stay current with industry developments and best practices. 7. Make informed decisions and stand by them. 8. Put patients and team members first, and demonstrate compassion. 9. Acknowledge achievements and use failures as opportunities for growth. 10. Ask for constructive feedback and guidance from trusted mentors. 11. Manage stress and maintain composure in challenging situations. 12. Be adaptable and flexible

My team and I have a clear vision , of what we aim to achieve. From a learning and results-oriented culture to contribute to the communities we serve, we aim to execute what we set out to do.

To me, the key to success here is being a better leader than a manager. Leaders naturally manage at a higher level and can promote greater outcomes and productivity levels. Great leaders develop and continually enhance and grow their skill sets. They are never satisfied with remaining where they are, whether it's through more education, seminars, projects, or branching out into other areas of personal growth, a leader is always looking for new and innovating ways to motivate and inspire his or her team to surpass expectations and instill a higher esprit de corpe! It is easy to spot teams with effective and positive leaders, their teams are consistently at the top of any challenge and production.

My team and I have regular open frank sessions to understand what are the issues faced, the problems we have to resolve, and prioritise these. These form the basis for effective communication , and problem solving.

In critical and challenging situations, quick thinking and balancing pros and cons help a lot in decision making. There are some situation which allow time to consider - make the best of the time to reach a most well-informed decision. however there will be occasions where time is short and quick decisions are needed. Training, experience and personality are important in such situations to make important decisions fast after immediate weighing of options.

Good leaders always empower others To empower your team, start by understanding each member individually. This involves more than just chatting with them. Observe how they work and interact. Notice what excites them and what doesn't. This "observation" helps you tailor opportunities for them to grow and contribute. Whoever they are, as a leader you need to empower everyone you lead. This way your team will benefit—and so will you.

The key to empowering your team is to not micromanage them. Empowering means to trust them to do their jobs or if they are on unfamiliar territory, that they will have the ability to figure out how to get things done. Hovering over their shoulders is not going to teach them any new skills. But constructive feedback is necessary to guide them and is an opportunity for them to learn. Accountability fosters a sense of ownership and you might be surprised by the initiative people will take when they feel a sense of ownership.

We have a learning culture in our work and practice environment now. Our clinical staff are continuously learning and encouraged by the management team to do so. This allows for growth and capability building

In healthcare, resilience is a trait that must be present. There are challenges and set-backs which not only are professional but can affect personally. Being able to hold these by its horns and get up again after any set-back, with learning gained, makes one a better person, a better clinician and a better healthcare professional/worker.