Here's how you can defuse conflicts to prevent escalation in the workplace.
In the high-pressure environment of healthcare, conflicts can arise quickly and have serious implications for staff morale and patient care. As a nurse, you're often at the forefront of these tensions, and it's essential to know how to defuse conflicts before they escalate. Whether it's a disagreement over patient treatment, a clash of personalities, or stress-induced friction, the ability to navigate and resolve workplace conflicts is a critical skill. By maintaining professionalism and employing effective communication strategies, you can help foster a collaborative and supportive work environment.
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Chinenye ChigboNursing student | Health Writer | SDG 3&10 Advocate | Research Enthusiast
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Bill Cantrell, RN, BSN, CENResusMed, Leader in Virtual TNCC & ENPC Training (Over 800 classes a year, Over 5000 nurses trained in 2023)
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Bethany EverestCEO | Retention Strategy Expert | Healthcare Consultant | Culture Transformation Strategist | Executive Coach | Nurse