Please visit our FAQ page, as we may have already answered your questions.

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For information about our warranty policy, please visit here.

For all warranty inquiries, please submit/attach the following required information:

• An image or screenshot of your purchase receipt, displaying the date of purchase
• An image of the silver, rectangular sticker located on the back, side or bottom of your product
• An image of the barcode on your product
• To ensure successful delivery, images and attachments should be no more than 5mb