This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy

Corporate Worldwide
Corporate
Corporate news and information
Consumer
Phones, laptops, tablets, wearables & other devices
Enterprise
Enterprise products, solutions & services
Carrier
Products, solutions & services for carrier networks
Huawei Cloud
Cloud products, solutions & services

Select a Country or Region

Listening · Collaborating · Improving · Developing

Huawei User Group Meeting 2024

July 4-5, 2024

Istanbul, Türkiye

Invitation

Dear valued customer,

We are delighted to invite you to attend the 16th Huawei User Group Meeting (HUGM), which will be held in Istanbul, Türkiye from July 4 to 5, 2024.

Over the past 15 years from 2009 to 2023, HUGM has been committed to listening to the voices of customers from around the world. We focus on rectifying the most pressing issues, improving product quality, and continuously creating value for customers by providing professional services.

This year, we will share our latest progress in the rectification of 2023's most pressing issues, and discuss what pressing issues must be addressed in 2024. Embracing the intelligent era, we are eager for you to share your business success stories and insights into digital operations transformation with global ICT industry leaders.

Thank you for your continued support. We hope to see you in Istanbul. Let's create a better future for all through quality and collaboration.

Sincerely,


lipeng

background

Agenda

  • Keynote

  • 9:00-9:15

  • Welcome Speech

  • 9:15-9:25

  • Succeed with Quality for a Better Future

  • 9:30-9:45

  • Embracing New Opportunities in the 5.5G Era

  • 9:45-10:05

  • Success Stories in Green and Intelligence

  • 10:05-10:20

  • The Emerging Intelligent Era: Innovation Drives the Revolution of ICT Infrastructure and Operations

  • 10:20-10:40

  • Digital solutions to support Vodafone strategic pillars in mobile network

  • 10:40-11:00

  • Ultra high-speed Broadband Business Development

  • 11:00-11:20

  • Building Stable Core Network with Resilience

  • 11:20-11:40

  • Maximize the Value of IP Networks through Network Digital Map

  • 11:40-11:50

  • Same Goal, Join Hands, Mutual Intelligence, Achieving Quality Excellence for the Future

  • TopN Discussion

  • 13:30-17:30
    • Network efficiency; Deterministic experience; Intelligent O&M
    • Experience improvement and delivery simplification with distributed UPF; Eliminate breakpoints in VoLTE growth and build a fundamental voice network
    • MA5800 network fault detection and fast recovery; FTTR installation and maintenance
    • Improvement of IP Network Configuration
    • Mobile Money platform cloudification, capacity and reliability improvement; User experience improvement; Value & service driven Digital Operations Transformation

  • Mindshare

  • 9:30-11:30
    • Bridging 5G Excellence to 5.5G Leadership
    • Improving Quality with Intelligence and Ushering in a New Era of F5.5G Quality Operation
    • Net5.5G Builds a Network Foundation for the Intelligent Era
    • ICT Services & Software Enables Digital Intelligence Acceleration

  • Showcase Visit

  • 15:00-17:00
    • Service Operations Center (SOC) , Turkcell
    • Green Site, Türk Telekom

Speakers

Dr. Ömer Fatih SAYAN

Deputy Minister of the Ministry of Transport and Infrastructure

Li Peng

Senior Vice President, President of ICT Sales & Service, Huawei

Yang Chaobin

Board Member, President of ICT Products & Solutions, Huawei

Dr. Ali Taha Koç

Chief Executive Officer, Turkcell

John Byrne

Vice President, Communications Service Provider Domain, IDC

Ricky Kwong

Head of Network Planning and Operations, HKT

Furkan AÇIK

Manager of Network Architecture & Design Group, Türk Telekom

Khalid Alsayyed

Optimization Director, Zain Saudi Arabia

James Chen

President of Carrier Business, Huawei

Speakers' Views

pov lipeng en
pov yangchaobin en
pov Ali Taha en
pov John Byrne en
pov rick kwong en
pov Khalid Alsayye en2
pov chenhao en

2024 Top Issues


Mindshare

mindshare 5g a 1

Bridging 5G Excellence to 5.5G Leadership

Sharing and discussion regarding customers'/product lines' thoughts on wireless future products and solutions, and in-depth technical exchanges including roadmaps

mindshare f5g a 2

Improving Quality with Intelligence and Ushering in a New Era of F5.5G Quality Operation

Share the vision of the F5.5G target network and the best network solution, demonstrate the key capabilities of the operation platform (premium broadband and All-optical automation), and discuss future technology trends and application scenarios with industry analysts and carriers.

mindshare net 5g a 3

Net5.5G Builds a Network Foundation for the Intelligent Era

Share and discuss intelligent service & maintenance experience: network digital map, Converged IP Network and intelligent O&M, assist customers in upgrading and transforming towards digitalization and intelligence.

mindshare ict service software en 4

ICT Services & Software Enables Digital Intelligence Acceleration

Share and discuss service-centric O&M transformation, intelligent network NPS management, and intelligent digital services to enable digital intelligence acceleration.

Advisory Board

Jean-Pierre Gallen

Jean-Pierre Gallen

Director of Radio & Technical Environment Supplier Management, Orange Group

Mustafa Karakoc

Access Network Director, Turkcell

Ricky Kwong

Head of Network Planning and Operations, HKT

Abdul Karim Fakir Ali

Chief Network Officer, Maxis

Exhibition

exhibition 1

2023 TOPN

Continuously listen to the voice of global customers. Work with the customer to resolve key issues. Demonstrate the improvement achievements of 2023 top five issues.

exhibition 2

Digital & Intelligent Infrastructure

Green and intelligence: Showcase Huawei's top-notch products and solutions in 5G, F5G, and digital intelligence transformation.

exhibition 3 0

Digital & Intelligent Operations

Intelligent operation ,SmartCare and digital service enable digital intellegence acceleration.

exhibition 3

Türkiye Operators

Türkiye operators and Huawei's best practices in user experience-driven digital transformation, green network, and robust core network.

Showcase

Turkcell SOC

Türk Telekom Green Site


online services
mask

Online Services

consumer

Consumer Products

Gobal Service Hotline
Local Website
cloud

Huawei Cloud

Sales: +852-800-931-122

Chatbot
enterprise

Enterprise

Global Service Hotline
Pricing/Info
carrier network

Carrier Network

Global Service Hotline
All Contacts