Getting billed for Duet AI Even though it's not turned on

[vishwasshrikhan]

I am getting billed for Duet AI, although it's not turned on in any service or API. How do i make sure it does not charge me

[DamianS]

Hello @vishwasshrikhan  ,Welcome on Google Cloud Community.

If you are sure that charge has been made by mistake, please create a ticket to Billing Support Team. I'm sure that they will check and resolve any issues and queries regarding wrong charge.

additionally, Duet AI is now Gemini, so check if you have Cloud AI Companion API enabled on your projects. 

URL: https://cloud.google.com/support/billing

--
cheers,
DamianS
LinkedIn medium.com Cloudskillsboost

[vishwasshrikhan]

I did turn it on , but even after i disabled, i was still getting charged for it daily. Seems it might have been a subscription. Disabling it did'nt help the next month, as still i am getting charged this month

[DamianS]

So basically please contact with Billing Support Team. 

URL: https://cloud.google.com/support/billing