Extremely Hardcore: Inside Elon Musk's Twitter

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Penguin, Feb 13, 2024 - Business & Economics - 352 pages
"Zo� Schiffer has written the definitive book on perhaps the weirdest business story of our time. A fast-paced and riveting account of a hilarious and tragic mess."
— Matt Levine, Bloomberg Opinion “Money Stuff” columnist

“the bird is freed”
- Elon Musk (@elonmusk) October 27, 2022


When Elon Musk took over Twitter, commentators were rooting for the visionary behind Tesla and SpaceX to succeed. Here was a tough leader who could grab back power from Twitter’s entitled workforce, motivate them to get “extremely hardcore,” and supercharge Twitter’s profit and potential. And it was all out of the goodness of his own heart, rooted in his fervent belief in the necessity of making Twitter friendlier to free speech. "I didn’t do it to make more money,” Musk said. “I did it to try and help humanity, whom I love.” �

Once Musk charged into the Twitter headquarters, the command-and-control playbook Musk honed at Tesla and SpaceX went off the rails immediately. Distilling hundreds of hours of interviews with more than sixty employees, thousands of pages of internal documents, Slack messages, presentations, as well as court filings and congressional testimony,�Extremely Hardcore�is the true story of how Musk reshaped the world’s online public square into his own personal megaphone.��

You’ll hear from employees who witnessed the destruction of their workplace in real-time, seeing years of progress to fight disinformation and hate speech wiped out within a matter of months. There’s the machine-learning savant who went all-in on Twitter 2.0 before getting betrayed by his new CEO, the father whose need for healthcare swept him into Musk’s inner circle, the trust and safety expert who became the subject of a harassment campaign his former boss incited, and the many other employees who tried to save the company from their new boss’s worst instincts. This is the story of Twitter, but it’s also a chronicle of the post-pandemic labor movement, a war between executives and a workforce newly awakened to their rights and needs.�

Riveting, character-driven, and filled with jaw-dropping revelations,�Extremely Hardcore�is the definitive, fly-on-the-wall story of how Elon Musk lit $44 billion on fire and burned down Twitter. It’s the next best thing to being there, and you won’t have to sleep in the Twitter office to get the scoop.

Selected pages

Contents

Benevolent Anarchy
2
Little Tentacles
3
Be There Will Be Wild
4
Woke Mind Virus
5
Welcome Elon
6
Midas Touch
14
Back Door Man
17
I Made an Offer
9
Assassination Coordinates
2018
Epic Shit
2020
This Explains a Lot
2021
Deep Cuts
2025
We Just Wont Pay Those
2028
An Absolute Scam
2033
TwitterDown
2036
Part III
2040

Id Jump on a Grande for You
10
Lets See What This Guy Can Do 12 Temporarily on Hold
11
Why Were Here
13
HideandSeek
14
Some Things Are Priceless
15
Let That Sink In
4
I Understand How Computers Work
17
Content Moderation Is a Product
18
The Bird Is Freed
19
We Truly Cobbled It Together
20
Comedy Is Now Legal on Twitter
21
Please Print
22
I Bet My Emergency Is Bigger Than Yours
23
Should I Post It?
24
SleepWhere YouWork
25
Maniacal Urgency
26
Uncertain Times
20
Your Role at Twitter
22
Weak Lazy Unmotivated
29
New Blue Coming Soon
29
The Economic Picture Ahead
31
Elon Puts Rockets into Space Hes Not Afraid of the FTC
32
Resignation Accepted
33
High Risk
34
How It StartedHow Its Going
35
Extremely Hardcore
26
Vox Populi Vox Dei
32
Our Concerns Regarding the Quality of Your Coding Ability
32
Exceptionally Poor Taste
39
This Will Be Awesome
2007
MAIN CHARACTER
2041
VIP Users
40
What the Fuck Is Going on with the App
50
Engagement Night
51
These People Are Pillaging
52
Caught RedHanded
53
Im Not Going to Bullshit You
54
Official Company Communication
54
A Recently Fired Twitter Employee
56
Good Thing I Fired Him
57
Inverse Startup
58
Youre Welcome Namaste
59
Try It but Dont Trust
60
Did Your Brain Fall Out of Your Head?
62
I Need to Do Some Deleting
62
The Same Rules Rewards
62
Every Parent Should Watch This
64
Someone Foolish Enough to Take the Job
68
Serious Numbers
73
Sorry You Are Rate Limited
76
Im Up for a Cage Match
80
We Shall Bid Adieu to the Twitter Brand and Gradually All the Birds 70 I Wish I Had Been More Worried
69
The Stakes
71
Zero Sum
72
Conclusion
ACKNOWLEDGMENTS
NOTES
ABOUT THE AUTHOR
Part II
Copyright

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About the author (2024)

Zo� Schiffer is the managing editor of�Platformer, where she covers Twitter, X Corp., and Elon Musk. Previously, she was a senior reporter at The Verge, where she reported on the labor movement in Silicon Valley. Her work has been featured in New York, San Francisco Chronicle, and Vox. She’s appeared on CNN, NBC, CNBC, and the BBC.

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