Displaying 1 - 20 of 370
Vroom, Inc. FTC v.
In July 2024, the FTC took action against online used car dealer Vroom for misrepresenting that it thoroughly examined all vehicles before listing them for sale and failing to obtain consumers’ consent to shipment delays or provide prompt refunds when cars weren’t delivered in the time Vroom promised. The company agreed to a proposed settlement that would require the company to pay $1 million to refund consumers harmed by the company’s conduct.
FTC Takes Action Against Online Used Car Dealer Vroom for Deceiving Customers, Failing to Deliver on Time and Provide Required Disclosures
FTC and DOJ File Comment with the U.S. Copyright Office Supporting Renewal and Expansion of Exemptions Facilitating Consumers’ and Businesses’ Right to Repair Their Own Products
Chase Nissan/Manchester City Nissan
The Federal Trade Commission and the State of Connecticut are taking action against auto dealer Manchester City Nissan (MCN), along with its owner and a number of key employees, for systematically deceiving consumers about the price of certified used cars, add-ons, and government fees.
The complaint alleges that the dealership, in addition to deceiving consumers, regularly charges them junk fees for certification, add-on products, and government charges without the consumers’ consent, sometimes costing them thousands of dollars in unwanted and unauthorized charges.
FTC Pauses CARS Rule Effective Date
FTC Announces Tentative Agenda for January 18 Open Commission Meeting
FTC, Connecticut Take Action Against Manchester City Nissan for Deceiving Consumers, Forcing Junk Fees
FTC Announces CARS Rule to Fight Scams in Vehicle Shopping
FTC CARS Rule: Combating Auto Retail Scams – A Dealers Guide
FTC Returns Additional $857,000 To Consumers Harmed by Napleton Auto’s Junk Fees and Discriminatory Practices
Rhinelander Auto
The Federal Trade Commission and State of Wisconsin are taking action against Wisconsin auto dealer group Rhinelander Auto Center, its current and former owners, and general manager Daniel Towne for deceiving consumers by tacking hundreds or even thousands of dollars in illegal junk fees onto car prices and for discriminating against American Indian customers by charging them higher financing costs and fees.
The defendants have agreed to proposed court orders that will require Rhinelander’s current owners and Towne to stop their unlawful practices and provide $1.1 million to be used for refunds to consumers.
Labeling Requirements for Alternative Fuels and Alternative Fueled Vehicles
FTC and Wisconsin Take Action Against Rhinelander Auto Center for Illegally Discriminating Against American Indian Customers and Charging Unlawful Junk Fees
Agency Information Collection Activities; Proposed Collection; Comment Request; Extension (GLB Privacy Rule)
Start with Security: A Guide for Business
FTC Action Leads to Industry Bans for Operators of ‘Extended Vehicle Warranty’ Scam
FTC Finalizes Order Against Motocross and ATV Parts Maker Cycra for False Made in USA Claims
Cycra, Inc.
The Federal Trade Commission is taking action against motocross and ATV parts maker Cycra and its officer, Chad James, for falsely claiming that the company’s products were manufactured in the U.S. The FTC’s proposed order would stop Cycra and James from making deceptive claims about products being “Made in USA” and require them to pay a monetary judgment. In June 2023, the Commission announced the finalized order. In May 2024, the FTC sent $180,000 in refunds to consumers in this case.