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    Save Big at the Supermarket

    Shopping for food has really changed, with far more opportunities to pay less. Here's what grocers are also doing to save you time and make this chore more fun.

    A grocery basket filled with various packaged foods and produce

    Technology has invaded almost every aspect of my life. I pay my phone bill via smartphone, unlock restaurant menus by scanning QR codes, and store my airline tickets in my digital wallet. But until recently I hadn’t expected tech to be involved when it comes to buying a gallon of milk.

    Now we’re talking shopping carts that weigh your produce for you. Store coupons that appear on your phone. Palm readers that connect the veins in your hand to your credit card number.

    Most of us still go to walk-in stores to grocery shop. And to keep us coming, stores big and small are innovating in ways that, taken as a whole, are dramatically changing—and often improving—the food-shopping experience.

    In this article
    More on food shopping

    It’s not just about new technology. Supermarkets are expanding loyalty and coupon programs, offering more high-quality and lower-cost house brands, and providing accommodations and conveniences that make food shopping less of a hassle. Some are even luring us in with experiences, for instance, by providing an opportunity to meet up with a friend at a smoothie bar, as you can at the Erewhon grocery store chain in California.

    Of course, for most of us, price is a major motivator when deciding where to shop for food. While you don’t need government data to confirm what your receipts already show, food inflation is up 26.3 percent from 2019 to the present, according to the Bureau of Labor Statistics. That’s a little higher than the 25 percent overall inflation rate for the same period. The market shock of the pandemic, ongoing supply chain problems, rising labor costs, the Avian flu outbreak—there are many reasons food prices keep rising, including price gouging.

    Fortunately, some of the innovations at supermarkets also offer ways to help us get costs under control. What follows is a guide to the changes happening on the supermarket front and how to take advantage of them, whether at super-chains like Albertsons, Kroger, and Publix, or at smaller independents like Gelson’s (in Southern California) and King Kullen (on Long Island in New York).

    The Rise of the Private Label

    You might assume that a store brand of any given food is a poorer-quality imitation of its name-brand cousin. But supermarkets these days are working to change that perception because they have bigger profit margins on store-brand foods and they know that having high-quality, budget-friendly store brands makes you want to shop with them, says Burt Flickinger III, managing director at the Strategic Resource Group, a consumer industry consulting firm based in New York.

    So perhaps to help give them cachet, stores are offering more “specialty” house brands. Albertsons has nine, including Open Nature (for preservative-free items) and Waterfront Bistro (for frozen shrimp and other seafood). Walmart just launched Bettergoods, meant to offer more heightened culinary experiences while still being lower-priced, with offerings like Creamy Corn Jalapeno Chowder and Cold Brew Coffee Premium Ice Cream.

    In Flickinger’s view, shoppers make no sacrifice in quality by choosing store brands. They cost 15 to 25 percent less than their brand-name versions, a discount that increases to 50 percent for personal care and health products, he says.

    store-brand cereals based on Honey Nut Cheerios
    Store brands could cost 15 to 25 percent less than national name-brand products.

    Photo: Scott Meadows/Consumer Reports Photo: Scott Meadows/Consumer Reports

    Rewarding Loyalty Programs

    Supermarket loyalty clubs have been around for a while, but to draw new and repeat customers, retailers are making them more rewarding. In the past, they gave you access to sale pricing on items. Today, in addition to discounts, several have cash-back-type programs that reward you for in-store spending. For example, when you join the Kroger Plus loyalty program, you can earn 1 fuel point for every dollar you spend shopping. One hundred fuel points earn you 10 cents off a gallon of gas at Kroger Family of Stores Fuel Centers and partner gas stations.

    Stop & Shop has a similar loyalty rewards program, as does the Midwestern grocery chain Hy-Vee.

    Mobile Apps for In-Store Shopping

    Supermarket apps are being reimagined to be useful not just for online ordering but also for in-store shopping as well. If you’re a loyalty club member, the store’s app will let you clip the coupons virtually and add them to your account. Meijer’s mobile app is typical: You browse coupons and click on the ones you want. Then they’re automatically applied to your order at checkout.

    Some supermarket apps do even more. Instead of having to scour the aisles for on-sale items, Hy-Vee’s app will sort them into a list for you. The Walmart app shares inventory status at your designated store so that you can make sure what you want is in stock, and it has a store map to help make your shopping more efficient.

    Smarter Sampling

    The free samples are part of the fun during a trip to Costco. But for the brands that host them, sampling stations are an expensive proposition.

    Now “companies looking to connect with customers are leaning into the idea of automated sampling,” says Jordan Berke, CEO at Tomorrow, a digital retail consulting firm. For example, Freeosk is an automated sampling station available at more than 1,400 supermarkets across the U.S., including some Sam’s Club and ShopRite stores. Users who have downloaded the Freeosk app can scan a QR code at the kiosk to get an individually wrapped sample. Recent offers have included Clif ZBar energy bars and Kinder’s burger sauce.

    Other stores offer try-before you-buy options. At Whole Foods, staffers can “open a bag of chips, slice a piece of fruit, or twist open bottled iced tea” if they’d like to taste them, according to the company website. Although each store sets its own policy, some Trader Joe’s locations also let you sample anything in the store if you ask for a taste.

    Speedy Checkout

    Stores are experimenting with automated checkout and payment technology. Some Kroger, Schnucks, and ShopRite stores are piloting “smart carts” equipped with sensors and scanners that keep a running tab on items you put in them so that you can bypass the register altogether. The carts have an integrated scale that weighs produce and a screen where you can keep an eye on the running tally and pay for your purchases. Since 2022, Whole Foods Market has been testing Dash Cart, its own version of a smart cart. And over 500 Whole Foods stores, as well as some other grocery and convenience stores, are equipped with Amazon One palm readers, which allow you to map your palm and its underlying vein structure via your smartphone to link to a payment method.

    Special Savings

    Supermarkets are also finding ways to offer perks to older Americans. At the 139 Fred Meyer locations in the Northwest, customers 55 and up get 10 percent off the store’s private-label brands on the first Tuesday of every month. Fry’s Food Stores in Arizona offer a 10 percent discount to the 55-and-up crowd at its 128 stores on the first Wednesday of a month. Discounts come with more frequency at Gristedes in New York City, where people over 55 get 10 percent off every Tuesday.

    Many large supermarkets, including Kroger and Walmart, also have motorized seated shopping carts on hand for folks who need them.


    Nationwide Supermarket Chains

    A mix of small independent grocers and large regional chain supermarkets are primarily responsible for keeping our cupboards full. But in recent years, a handful of grocers have been establishing a more national presence. If one or more of the stores below aren’t already in your neck of the woods, they may be soon.

    Aldi has over 2,000 stores in 39 states and plans to open 800 more by the end of 2028. Based in Germany, the store is bare-bones—you’ll generally find no pharmacy or café—nor does it issue or honor coupons. But you’ll find low prices on the products that are Aldi-exclusive, which 90 percent of the offerings are. Make sure to bring a quarter because you’ll need it as a deposit for a shopping cart.

    Costco’s rotisserie chickens have become a national obsession and are now roasting at over 600 locations across 47 states. The warehouse club derives revenue from membership fees ($60 to $120 a year), which helps keep the markups on the products it sells—most in bulk sizes—low. While typical supermarkets stock about 30,000 products, Costco has just around 4,000. Its house brand, Kirkland Signature, is top-notch.

    Target can now be found in all 50 states with more than 1,950 stores, most of which sell food at competitive prices. It has a dozen private-label grocery brands, including nine for its wine and spirit collections. If you pay with a Target Circle credit card, you get 5 percent off on your purchases.

    the produce section in Whole Foods
    A view of the produce section at Whole Foods Market.

    Photo: Whole Foods Photo: Whole Foods

    Trader Joe’s, with 549 stores in 42 states, calls itself a national chain of neighborhood grocery stores. TJ’s claims that its prices are substantially lower than those at typical supermarkets because it stocks private-label offerings almost exclusively. The store doesn’t issue or redeem coupons or have sales. And there’s no loyalty club, online shopping, or curbside pickup.

    Walmart has 3,559 Supercenters—stores that sell general merchandise plus have full-service supermarkets—as well as 673 smaller-footprint Neighborhood Markets. “Everyday Low Prices” is the company’s mantra. The retail behemoth’s buying power allows it to demand lower wholesale prices so it can pass savings on to shoppers.

    Whole Foods, known for its wide selection of organic products, has 516 stores across 44 states. The grocer is sometimes referred to as “whole paycheck” for its high prices, but its private label 365 Everyday Value and Whole Foods Market brands are less pricey. Acquired by Amazon in 2017, the walk-in stores provide a hub for pickups and returns from the online retailer.

    Grocery Chains With Something Extra

    Some shoppers want more from their supermarkets than just low prices. Here’s how some stores appeal to customers who prize a more elevated shopping experience.

    Complimentary Cookies
    That’s what Florida-based Publix offers kids, who can have their pick of chocolate chip or sugar cookies for tagging along on a grocery run. Just head to the bakery to ask for one.

    Health Checks
    Compare Foods in North Carolina partners with local healthcare systems to host free diabetes and cholesterol screenings. Hy-Vee stores offer a 1-hour personalized shopping experience with a dietitian who can tailor food recommendations. The $25 fee is waived for shoppers who make a $100 grocery purchase.

    Free Knife Sharpening
    To stay a cut above its competitors, Raley’s Supermarkets, with 121 stores in California and Nevada, offers free knife sharpening. Shoppers can hand over up to three dull blades at a time to an employee in the butcher department and pick them up in 24 hours.

    Stores With a Café
    When it comes to elevating the grocery store experience, Erewhon in California is in a class by itself. Its 10 outposts in the Los Angeles area have cafés with organic food and smoothie bars featuring the beautifying Hailey Bieber’s Strawberry Glaze Skin Smoothie with organic fruit, vanilla collagen, and sea moss. Some stores even have valet parking.

    In-House Bakeries
    Texas-based H-E-B, which has more than 435 stores in Mexico and Texas, is famous for the tortillas it makes daily. If your timing is good, you could be rewarded with a free sample fresh from the oven.

    An employee at Texas-based H-E-B making tortillas
    Employees at Texas-based H-E-B make fresh tortillas in-store.

    Photo: Hayden Spears Photo: Hayden Spears

    Editor’s Note: This article also appeared in the August 2024 issue of Consumer Reports magazine.


    Brian Vines

    Brian Vines has been a member of the special projects team at Consumer Reports since 2020, focusing on marketplace inequities. Prior to joining CR, he spent a decade covering public affairs in community media. A Chicago native, he has a passion for social justice and deal hunting. Follow him on Twitter @bvines78.