Included in our newest ratings are 17 places to buy hearing aids: Amazon, Audibel, Beltone, Connect Hearing, Costco Wholesale, Eargo, ENT or otolaryngologist offices, Hear.com, HearingLife, HearUSA, hospitals or clinics, Jabra/Jabra Enhance, MD Hearing, Miracle-Ear, Sam’s Club, TruHearing, and the Veterans Administration. In our survey, CR members weighed in on their satisfaction with various aspects of their hearing aid purchasing experience, including the person who programmed their hearing aids, pricing options, cost transparency, selection, follow-up adjustment service, and more.
“Overall, CR members reported being generally pleased with the place where they bought their hearing aids,” says Adam Troy, a research program leader at CR who led our hearing aid brand and retailer survey. “Members who bought an OTC hearing aid tended to shop at online retailers like Amazon or OTC hearing aid brand websites like Eargo.com, and reported slightly lower levels of satisfaction with the experience than did members who bought a prescription aid.”
We also rated 17 prescription hearing aid brands and three OTC hearing aid brands. And we evaluated 10 models of over-the-counter hearing aids.
Here’s what we found out about the retailers in our survey; members can access our full hearing aid retailer ratings.
