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    Friendly’s, Hershey’s, and Other Ice Creams Recalled Due to Risk of Listeria

    Nearly 70 products are involved

    packaging for recalled Hershey's Ice Cream 110 fl oz vanilla and chocolate flavored ice cream cake, The Frozen Farmer 16 fl oz Watermelon Sorbet Pints, Friendly's 40 fl oz Strawberry Krunch Ice Cream Cake, Jeni's 3.5 fl oz Mint Chocolate Truffle Pie Ice Cream Sandwiches, and Yelloh! 4 fl oz Cookies & Cream Ice
Cream Sandwiches
    Products from these brands and eight others are part of the recall.
    Photo: FDA

    Totally Cool, a company that produces ice cream for many brands, issued a recall for nearly 70 ice cream products because they may be contaminated with Listeria monocytogenes. These include ice cream and sorbet pints, ice cream sandwiches, and ice cream cakes. Listeria can cause serious infections in infants and older people, and stillbirths in those who are pregnant. No illnesses have been reported.

    The recalled brands are:

    • Abilyn’s Frozen Bakery
    • Amafruits
    • ChipWich
    • Cumberland Farms
    • Dolcezza Gelato
    • Friendly’s
    • The Frozen Farmer
    • Hershey’s Ice cream
    • Jeni’s
    • LaSalle
    • Marco
    • Taharka
    • Yelloh
    More on food safety

    You can find the full list of recalled products and their lot numbers on the Food and Drug Administration’s website.

    FDA sampling detected the bacteria. In a release, Totally Cool says it has stopped production of all recalled products and is investigating the issue. 

    The company did not respond to CR’s requests for more details about how the products might have become contaminated.

    “Listeria is a hardy bacteria,” says James E. Rogers, PhD, director of food safety and testing at CR. “Refrigeration slows the growth of most other foodborne bacteria, but listeria thrives in cooler temperatures, and can survive freezing.”

    Anyone who has recalled ice cream products in their freezer can return them to the store where they were purchased for a refund. Those with questions can contact Totally Cool customer service at 410-363-7801, between 8 a.m. and 4 p.m. ET Monday through Friday, or by email at regulatory@totallycoolicecream.com.

    Risks of Listeria

    Listeriosis, the illness caused by Listeria monocytogenes, is relatively uncommon, affecting about 1,600 people a year (compared with 1.35 million sickened by salmonella, for example). Symptoms can include fever, muscle aches, nausea, vomiting, and diarrhea. 

    For healthy adults who have mild symptoms, the illness will resolve on its own, the FDA says. 

    But very young children, older adults, and individuals who are pregnant or have a condition that compromises the immune system are at greater risk of becoming seriously ill. For example, a pregnant person is 10 times more likely to become sickened with listeriosis when exposed to listeria, according to the Centers for Disease Control and Prevention.

    Contact your healthcare provider if you experience headaches, stiff neck, confusion, loss of balance, or convulsions; these symptoms can be a sign of a more invasive listeriosis infection.


    Head shot of CRO author Lisa Gill

    Lisa L. Gill

    Lisa L. Gill is an award-winning investigative reporter. She has been at Consumer Reports since 2008, covering health and food safety—heavy metals in the food supply and foodborne illness—plus healthcare and prescription drug costs, medical debt, and credit scores. Lisa also testified before Congress and the Food and Drug Administration about her work on drug costs and drug safety. She lives in a DIY tiny home, where she gardens during the day and stargazes the Milky Way at night.