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    How to Beat the Rising Cost of Prescription Drugs

    Consumer Reports offers money-saving solutions to insurance plan changes, expired discount coupons, and other issues

    spilled prescription bottle with $100 bill as label and a variety of different pills coming out of the bottle Photo-Illustration: Sinelab

    When it comes to the cost of prescription drugs today, there’s good news and bad news.

    Thanks to the Inflation Reduction Act signed into law by President Biden in 2022, vaccinations, including the shingles vaccine, are now free for people on Medicare, and most insulin costs just $35 or less a month for people on Medicare Part D. And beginning Jan. 1, 2025, another huge benefit kicks in: Seniors on Medicare Part D won’t pay more than $2,000 annually out-of-pocket for medications.

    These changes will help many people because even though most Americans have health insurance, high drug costs remain a big problem. Three in 10 adults reported not taking medicine as prescribed at some point in the past year because of the cost, according to a Kaiser Family Foundation survey in March 2022. This includes about 1 in 5 who said they had not filled a prescription due to the price.

    But high drug costs are just part of the problem. People may also have to reach deeper into their wallets because of changes to their insurance plans. For example, a drug might no longer be covered or might be covered less, says Stacie Dusetzina, a professor of health policy at the Vanderbilt University School of Medicine in Nashville, Tenn., and an expert in health costs. When either happens, “you’ll be stuck with a higher bill,” she says.

    Other causes of drug price sticker shock are high deductibles, discount coupons that have expired, and more.

    When You First See a Price Jump

    If a drug you take suddenly becomes more expensive, make sure the new price is, in fact, accurate. For example, if you’ve changed jobs, make sure the pharmacy has the right insurance information. Or it’s possible your pharmacy may have lost your details, says Brandy Letson, PharmD, co-owner of Cashiers Valley Pharmacy in Cashiers, N.C. In either event, the pharmacy “won’t locate your insurance coverage properly and you’ll get charged the full price,” she says. After checking that, confirm that the pharmacy has the right info about your drug, Letson says. “Sometimes doctors send prescriptions for a larger quantity of drug than you want, or at a higher dosage, which could raise the cost.” Price still high? The cause may be one of the situations detailed below. Check out our solutions for each.

    Problem: Your Insurer No Longer Covers Your Drug

    Maybe you’ve changed jobs and the insurer doesn’t cover your drug. Or your insurer changed its formulary, the list of drugs it covers. This can happen at the start of each plan year, usually January for Medicare Part D. But it can happen any month with other plans.

    While the insurer must notify you of formulary changes, the alert can be easy to miss or hard to understand, says Stephen W. Schondelmeyer, PhD, a professor at the University of Minnesota and director of the PRIME Institute, which researches economic and policy issues regarding pharmaceuticals. Formulary changes often involve price increases or the drug being dropped altogether.

    More on Healthcare Savings

    In fact, in the past 10 years the number of drugs dropped from coverage has grown “dramatically,” says Adam Fein, PhD, an expert on drug pricing and founder of the Drug Channels Institute, an industry research firm. His analysis shows that so far for 2023, the three big pharmacy benefits companies (which manage drug coverage for insurance companies) dropped a record number of medications—about 600 or more each—from their formularies.

    Solution: File an appeal. If you have employer-provided or private insurance and you take a drug that works well, and changing to another poses a hazard to your health, ask your doctor and pharmacist to appeal for an exception with your insurer.

    This is one important benefit of having a long relationship with a pharmacist, Letson says. “If you tried a substitute drug unsuccessfully,” she says, “we can provide records of that to the insurance company.”

    To file an appeal, you may need those records as part of the package you submit. The Patient Advocate Foundation can help if you have a serious condition, such as cancer or rheumatoid arthritis. Call 800-532-5274 or go to patientadvocate.org.

    If you have Medicare Part D and the denied drug isn’t in a specialty tier, you can apply for an exception by calling your plan. If approved, the exception usually runs out at the end of the calendar year. You can ask for longer or apply again. If that’s denied, you can file for a “redetermination.” Your plan should explain how to do this. A standard redetermination takes up to a week to process; an expedited one, 72 hours.

    600: The approximate number of drugs dropped by each of the three largest companies that oversee drug coverage in 2023—a record.

    Source: Drug Channels Institute 2023 analysis.

    Problem: Your One-Time 'Courtesy' Prescription Ran Out

    Say you get a new prescription and when you go to a pharmacy to fill it you have to cover only a low-cost copay. Understandably, you assume your insurer fully covers the drug. But when you attempt to refill the prescription a month later, you’re charged full price. Why? “Often, insurers provide a 30-day courtesy fill even if they don’t cover the drug,” Letson says. “Then, in the second month, the courtesy is over.”

    Solution: Ask your insurer about similar drugs. If it agrees to fill a prescription only once, it’s probably because there’s an alternative that works as well, is safe, and is less expensive, Schondelmeyer says. So ask whether a less expensive generic or alternative can be prescribed instead. Pro tip: Nip the problem in the bud—when your provider first writes a prescription—by asking whether your insurer will cover it.

    Insurers Are Dropping More
    Drugs Than Ever Before
    One big reason many Americans have to spend more on drugs is that the number of medications insurers exclude from coverage is exploding. This chart shows how many drugs the three largest companies that administer pharmacy benefits for insurers have dropped from coverage over the last 10 years.
    Source: Drug Channels Institute

    Problem: Instead of a Cheap Copay, You Now Pay a Percentage of the Full Drug Cost

    A formulary change can mean a drug that used to cost a fixed $10 or $15 copay now costs 20 percent, 30 percent, or more of its full cost. This is called coinsurance, and you may be asked to pay it for more expensive brand-name meds or high-cost generics, Schondelmeyer says. And because coinsurance is based on a drug’s full cost, if that increases, your out-of-pocket share will go up, too.

    Solution: If you have employer insurance and take a branded medication for which you pay coinsurance, consider applying for a manufacturer copay coupon. That covers copays as well as coinsurance.

    Manufacturers offer these because they want you to use their medication. The coupon will cover all or most of your costs, usually for about a year or a set number of prescriptions. To find a copay program, ask your pharmacist, go to the drug manufacturer’s website, or go to needymeds.org, a nonprofit that tracks drug discount programs.

    Problem: Your Drug Company Coupon No Longer Saves You Much

    Copay cards and other discount programs offered by branded drugmakers can be major cost-savers, but they’re not a forever fix, says Vanderbilt’s Dusetzina. They may limit how many prescriptions you can fill in a year. Once you reach that, you’re back on the hook for the amount the insurer charges you. Or there may also be a dollar limit to how much the manufacturer will cover, Dusetzina says. Either way, you could be stuck facing a rather big bill.

    Solution: Contact the manufacturer. Assuming there’s no other less expensive and better-covered drug that works as well to treat your condition, call the drug company’s copay program to see whether there are other payment options or an exception can be made. Often companies have some leeway to cover your costs in the short term or until a new plan year begins, says Rich Sagall, MD, president of NeedyMeds.

    If that’s a no-go and your insurance plan is through an employer that operates its own plan (that is, is self-insured), contact your HR department and appeal for a higher rate of reimbursement. If that doesn’t work, consider applying for a Patient Assistance Program from the drug manufacturer by going to needymeds.org and looking up your drug’s discount and assistance programs.

    Problem: You Must First Meet a Deductible

    You’re probably familiar with paying deductibles for doctor visits. But you may have a separate deductible for prescription drugs, Dusetzina says. Or you may have to meet your plan’s full deductible before your plan’s drug coverage kicks in. In either case, the average deductible for an individual on an employer plan last year (including for drugs) hovered around $1,763, according to the Kaiser Family Foundation, a nonprofit health research and policy group. For Medicare Part D plans, the maximum deductible in 2023 is $505.

    Solution: Consider paying cash. Counterintuitively, some drugs can be more expensive when you use insurance to pay for them, Dusetzina says. And some, including hundreds of low-cost generics, can be purchased inexpensively if you pay for them with cash.

    For example, Walmart’s discount program offers a month’s supply of generic drugs for $4, or $10 for a 90-day supply. You can also find online discounts at healthwarehouse.com, costco.com, and costplusdrugs.com. Your local independent pharmacy could also meet or beat a price you find online or at a big chain store. To find out, ask your pharmacist for the lowest possible price it can offer, Letson says.

    You could also try to turn in your receipt for prescription purchases to your insurer as an out-of-network cost so that it counts toward your drug or combined medical and drug deductible. In California, for example, plans may accept a receipt for medication and count it toward your deductible.

    $1,763: The average deductible for an individual on an employer-provided insurance plan.

    Source: Kaiser Family Foundation 2023 analysis.

    Problem: You Must Try—and Fail—on Other Drugs Before the Insurer Will Cover Your Med

    Called step therapy, your insurer may ask you to try a lower-cost alternative medication before it covers a pricey, brand-name drug. It can be problematic if the request happens midway during your coverage year, and you already know that other drugs don’t work as well for you. “Your new employer’s insurance won’t have your previous medical records that show you’ve been more successful on the med they don’t want to cover,” Letson says.

    Solution: Ask your doctor to apply for prior authorization. Your doctor will ask the insurer to reconsider the decision, and if it does, you’ll be charged a copay or coinsurance. If not approved, you’ll be on the hook for the full amount.

    In that case, ask your pharmacist to look for coupons or apply for a manufacturer’s Patient Assistance Program. Once reserved for low-income people, many manufacturers have loosened their eligibility requirements and some have set income caps over $100,000.

    More Ways to Save on Your Meds

    You can protect yourself from drug price increases. Here are ways you can save big bucks.

    Buy in bulk. If you’re positive you’ll be taking the same drug at the same dose for a while, you can realize some eye-popping savings by filling prescriptions for several months at a time. At Amazon Pharmacy, we found a six-month prescription of 20-mg generic Lipitor (atorvastatin) for $32.90, compared with $9.50 for a single month’s supply—a $24 savings. Get a year’s worth at an H-E-B grocery store in Texas for $23 using a GoodRx coupon.

    Consider an online pharmacy subscription service if you take several generics. Two options: ScriptCo and GoodRx. At both, you pay an annual fee and get free or low-cost common generic meds, sometimes just pennies per pill. This could be an option if you take multiple generic drugs. For that same generic Lipitor, after paying a $140 annual membership fee at ScriptCo, you’d be charged $6.57 for a year’s worth. For a $10-a-month Gold membership at GoodRx, a year’s worth of the same drug would cost $22.43 at RiteAid. You’ll also have access to telehealth visits ($19 each) for prescription renewals.

    On Medicare Part D? See whether you qualify for Extra Help in 2024. A third of all enrollees in Medicare Part D get some sort of assistance, according to figures from the Kaiser Family Foundation, and with the Inflation Reduction Act, up to 300,000 additional people will be eligible for the assistance. To qualify for the program, called “Extra Help,” your annual income can’t exceed $21,870 for an individual or $29,580 for a married couple. (Even if your annual income is higher, you may still be able to get some help.) Also, the value of your savings, investments, and real estate (other than your home) can’t exceed $16,660 for an individual or $33,240 for a married couple living together. If you fit the bill, you could get Medicare Part D free or at a reduced cost. Find out whether you qualify at ssa.gov/extrahelp or call 800-772-1213.

    Ask for a rebate from the drug company. In addition to traditional drug copay coupons and patient assistance programs, consider calling the drug manufacturer to see whether it’s willing to offer you a rebate. Some manufacturers may do this if you ask, says Sagall of NeedyMeds.

    Editor’s Note: This article also appeared in the August 2023 issue of Consumer Reports magazine.


    Head shot of CRO author Lisa Gill

    Lisa L. Gill

    Lisa L. Gill is an award-winning investigative reporter. She has been at Consumer Reports since 2008, covering health and food safety—heavy metals in the food supply and foodborne illness—plus healthcare and prescription drug costs, medical debt, and credit scores. Lisa also testified before Congress and the Food and Drug Administration about her work on drug costs and drug safety. She lives in a DIY tiny home, where she gardens during the day and stargazes the Milky Way at night.