Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

    What to Do If Your Phone Gets Wet

    These expert tips can help save a just-dunked device

    When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more.

    A Samsung Galaxy S24+ with droplets of water on screen Photo: Ben Goldstein

    A decade ago, your chances of saving a cell phone dropped in a pool—or a toilet—were slim. But today, most smartphones can withstand a splash, a spilled drink, or even a dunk in a pool if you follow the right steps to dry them out. Here’s what to do.

    1. Turn off and/or unplug a wet phone immediately to reduce the risk of it short-circuiting.

    2. If your phone came into contact with chlorinated pool water, salty ocean water, or soapy water, lightly rinse it with tap water. “Corrosive liquids like saltwater can react badly with the metals in the phone,” says Rich Fisco, CR’s head of electronics testing.

    More on Smartphones

    3. Pat your device dry with a lint-free towel, focusing on areas like the headphone jack and charging port.

    4. Gently tap your device with the charging port facing down.

    5. Dip a cotton swab in rubbing alcohol and clean the charging port to remove any residue.

    6. Instead of sticking your phone in rice (an old technique that can leave dust in the charging port), you should place your phone in front of a fan in a well-ventilated area for at least 24 hours before you try to turn it on again.

    7. After a full day of drying time, turn your phone on to see whether it’s functioning properly. It should be up and running as it would normally. If you still notice signs of water damage, like a glitching screen or distorted sounds, take your phone to a tech repair shop or contact the manufacturer.

    These Phones Survived CR's Dunk Tank

    CR conducts water resistance testing on dozens of phones each year. We drizzle water on a device for 5 minutes, mimicking rain. We also submerge the device, then check whether it works when removed, and again after 24, 48, and 72 hours of air-drying. CR members can see how two popular models fared below, as well as browse ratings for dozens of other smartphones.

    Samsung Galaxy S24 Ultra, IP68-rated, $1,300
    Survived a dip in 1.5 meters of water (nearly 5 feet) for 30 minutes.

    Apple iPhone 15 Pro Max, IP68-rated, $1,200
    Survived a dip in 6 meters of water (nearly 20 feet) for 30 minutes.

    Editor’s Note: This article also appeared in the July 2024 issue of Consumer Reports magazine.


    Courtney Lindwall

    Courtney Lindwall

    Courtney Lindwall is a writer at Consumer Reports. Since joining CR in 2023, she’s covered the latest on cell phones, smartwatches, and fitness trackers as part of the tech team. Previously, Courtney reported on environmental and climate issues for the Natural Resources Defense Council. She lives in Brooklyn, N.Y.