iBUYPOWER

iBUYPOWER Reviews

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iBUYPOWER Reviews

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    Verified purchase
    Customer ServicePunctuality & SpeedEase of Use

    Reviewed Feb. 2, 2024

    Returning to iBUYPOWER.com for my latest gaming PC has been an incredibly empowering experience. Being able to easily customize a PC, tailored to my specific needs, pleasantly surprised me with the seamless ordering process and the proactive communication that kept me informed every step of the way. What's even more impressive is the delivered product, showcasing remarkable performance without compromising on customization options.

    Ordering Process: ⭐️⭐️⭐️⭐️⭐️

    The ordering process has come a long way since my first experience in 2018. It remains user-friendly and intuitive, but the improvements are noticeable. Customizing my PC was a breeze, and the range of options available allowed me to create a gaming PC that's uniquely mine.

    Email Updates: ⭐️⭐️⭐️⭐️⭐️

    What truly stood out this time was the timely and informative email updates. Each day, I received progress reports on the status of my unit. This proactive communication not only kept me in the loop but also added a layer of excitement as I eagerly anticipated the arrival of my customized gaming PC.

    FAQ Section: ⭐️⭐️⭐️⭐️⭐️

    The FAQ section proved to be a game-changer, shedding light on my specific inquiries and uncovering features I wasn't aware of. iBUYPOWER's commitment to customer support and transparency not only answered my questions but led to a better, more informed choice, contributing to an outstanding overall experience.

    Shipping and Packaging: ⭐️⭐️⭐️⭐️⭐️

    The prompt delivery and secure packaging were consistent with my expectations. Opening the box was an experience in itself, and it's evident that iBUYPOWER takes pride in ensuring their products arrive in pristine condition, regardless of the level of customization.

    Performance and Future-Proofing: ⭐️⭐️⭐️⭐️⭐️

    The amazing leap in performance, coupled with the insights gained from the FAQ section and the improved ordering process, made my gaming PC even more enjoyable. The shift from GTX to RTX graphics technology is a game-changer, and iBUYPOWER delivers exceptional performance that feels future-proof. I anticipate being a repeat customer again in 5 or 6 years, confident that iBUYPOWER's dedication to quality will continue to exceed my gaming expectations.

    Note: I am not a writer, nor am I particularly eloquent. I leveraged AI assistance to craft this review and revisited it multiple times to ensure it captures the essential aspects of my experience and satisfaction.

    Profile pic of the author.
    Customer ServicePriceStaffEase of UseProcess

    Reviewed Jan. 29, 2024

    As a passionate gamer, I've always been on the lookout for a system that not only pushes the boundaries of gaming performance but also offers a great value for my investment. After much research and consideration, I decided to go with iBUYPOWER, and I must say, it was one of the best decisions I've made in my gaming journey.

    Customization at its Finest: What drew me to iBUYPOWER initially was the incredible array of customization options they offer. Building my dream PC was a breeze on their user-friendly website. I could choose every component, from the latest CPUs and GPUs to the RGB lighting and cooling systems. The process was intuitive, and it felt like I was crafting something uniquely mine.

    Top-Notch Performance: Since I've started using my iBUYPOWER rig, my gaming experiences have been nothing short of fantastic. Whether it's the latest AAA titles or my favorite eSports games, my iBUYPOWER PC runs them flawlessly, with stunning graphics and buttery-smooth frame rates. The difference in performance, compared to my previous setups, is night and day.

    Sleek Design and Quality Build: When the PC arrived, I was immediately impressed by its aesthetic appeal and build quality. The sleek design, combined with the mesmerizing RGB lighting, made it a centerpiece of my gaming setup. The internal components were arranged neatly, showcasing iBUYPOWER's attention to detail and craftsmanship.

    Competitive Pricing: For the level of customization and performance, the price I paid feels more than fair. iBUYPOWER strikes an excellent balance between cost and quality, ensuring that customers like me get the most bang for our buck.

    Reliable Customer Service: Although I haven't had many issues, the few times I needed assistance, iBUYPOWER's customer service was helpful and responsive. It's reassuring to know that if I ever run into any problems, support is just a call or email away.

    Warranty and Peace of Mind: The warranty that came with my PC gives me peace of mind, knowing that my investment is protected. iBUYPOWER's commitment to their customers doesn't end at the point of sale, and that’s something I deeply appreciate.

    In conclusion, my experience with iBUYPOWER has been thoroughly positive. From the process of building my PC online to the exhilarating gaming sessions, every aspect has met or exceeded my expectations. For anyone in the market for a high-performance, customizable gaming PC, I wholeheartedly recommend iBUYPOWER. They’ve earned a loyal customer in me, and I'm excited to see how they continue to innovate in the future.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 13, 2023

    Bought this from Costco during the Black Friday/holiday deal. It is quite honestly the best price you can get. Here are the specs and some opinions.

    Motherboard: AsusTek Prime Z790-P WIFI D4 - this is decent for the price so no complaints.

    Graphics Card: Asus (not sure which model, 2 fans. Device ID is 10DE-2882 and is named VE228 in Speccy.

    SSD: Kingston SNV2S200G M.2 NVMe SSD - per Passmark...this is just a standard performing M.2. Nothing out of the park but good ratings online.

    RAM: TForce Delta R (Per ibuypower specs: DDR4-3200MHz) - this is unsearchable for passmark benchmarking, though it has good ratings for online ordering websites.

    Power Supply: Per iBUYPOWER specs: 600 Watt - High Power - 80 PLUS Gold Certified.

    Wifi: on MB: B660 WiFi MB - Per Asus specs: Intel(R) Wi-Fi 6 AX201 160mhz. Average speed test for 2gig google fiber - download: 400-500 mbps / upload: 200/250 mpbs. this is dependent on the antenna location as well. I lost about 100mbps down/ 50mbps up because I placed the antenna in back of the tower instead of on top of the tower.

    Bios is preset to xmp 1 - which keeps the dram frequency at 3200. this is the max frequency before it needs an overclock. If you flash the bios, it will reset the profile. Just change it back to XMP 1 as it is saved already.

    Keyboard and Mouse combo RGB software is exclusive to HYTE Nexus through the ibuypower website. Signal RGB and Open RGB will not work on the Keyboard Mouse combo.

    I highly recommend you go into the bios setting and turn off MyAsus and ArmoryCrate. Asus hardware is amazing but their software honestly felt like malware on the computer. I had to do a clean Windows install in order to fix all the issues ArmoryCrate was causing. So fair warning. Performance wise:

    Baldur's Gate 3 is smooth on highest settings in 4k 60+fps.
    No Man's Sky is also smooth.

    Path of Exile is smooth but the graphics look like cancer with the settings so high.

    (For the newbies: please keep in mind you need to make sure your monitor and the wires you use for your monitor are capable with the graphics card output: 1x HDMI 2.1, 3x DisplayPort 1.4a - this is standard 4060 per Nvidia...but it is definitely what this graphics card has.) All in all, the computer is pretty rock solid. I called customer service for some assistance as well and they were nice and quick.

    Price

    Reviewed Oct. 4, 2023

    I have owned my PC for three years and it still going strong. This could be because for the first 2 years It was in a closet due to the fact my eyes and want were bigger than my space. On to the PC... This PC has amazing things that I chose for it when building it online. It was not cheap but go back 3 years ago we did not have such inflation. I have 2 reasons for giving it a 4 stars.

    First the monitor also would have been great but when I got my computer up to plug everything up, the new monitor had a crack right in the middle of the screen. It unfortunately was past the time to return so i had to buy a new one. This was advised by an IBUYPOWER member on a call. He said that it would be better to buy a new one instead of replacing the screen on the old one. So I bought a new Dell 34-inch curved gaming monitor.

    My other MAJOR COMPLAINT I purchased a special packaging to better protect the computer in shipping. THIS WAS NOT CHEAP, but neither was the whole system which around $5500. I had a major leak in the custom Liquid coolant glass. I was lucky because the liquid was mineral oil. I had to take my computer which is extremely heavy. I am disabled and could only barely help my mother carry this heavy main unit. Once fixed it was $400. To get the mineral oil off of everything and purchase a close-loop, self-contained liquid coolant system.

    In closing I do not regret buying nor spending around $5500. This computer doesn't disappoint. I will be needing to upgrade my graphics card soon. I may turn to IBUYPOWER for this or another graphics card provider. The LEDs are "fan" tastic! With all fans lighting up my gaming experience. The storage space having two hard drives was a great choice. The 1200-watt LED power supply ensures it has enough power to keep this monster of a computer going. With the 2 very negative things I still give this computer 4 stars due to all the powerful options IBUYPOWER gave me to customize it. Had I only opened and set up my computer before the 2-year mark I might have found help through ASUS for the monitor and help in some way for the cracked liquid coolant system.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 8, 2023

    I recently purchased an iBUYPOWER PC, and I must say, it has been an absolute game-changer! From its remarkable performance to the exceptional customer service, I couldn't be happier with my decision. Let me share my experience and why I wholeheartedly give iBUYPOWER PCs a 5-star rating. First and foremost, the performance of my iBUYPOWER PC is nothing short of extraordinary. Whether I'm indulging in intensive gaming sessions or handling resource-demanding tasks, this PC handles everything with ease. The combination of cutting-edge hardware and impeccable build quality truly sets iBUYPOWER apart from the competition. The system runs smoothly, handles multitasking effortlessly, and delivers breathtaking graphics. It has definitely exceeded my expectations!

    Another aspect that sets iBUYPOWER apart is their exceptional customer service. From pre-purchase inquiries to post-purchase support, their team has been nothing but helpful and responsive. I had a few questions during the purchasing process, and their knowledgeable representatives guided me through every step, ensuring I made an informed decision. Even after I received my PC, their support team promptly addressed any concerns I had, providing quick and effective solutions. Their commitment to customer satisfaction is truly commendable.

    Furthermore, the customization options offered by iBUYPOWER are fantastic. Whether you're a hardcore gamer or a professional in need of a high-performance workstation, iBUYPOWER allows you to tailor your PC to your exact needs. From choosing the processor, RAM, storage, and graphics card, to selecting the case and adding personalized touches, the level of customization offered is remarkable. This flexibility ensures that you receive a system perfectly suited to your requirements and preferences.

    I also have to mention the sleek and attractive design of iBUYPOWER PCs. The attention to detail in their cases and overall aesthetic is truly impressive. The PC not only performs exceptionally but also looks stunning sitting on my desk. It's evident that iBUYPOWER combines functionality with style, delivering a package that satisfies both performance enthusiasts and design aficionados.

    In conclusion, I wholeheartedly recommend iBUYPOWER PCs to anyone in search of a top-tier, customizable system with outstanding performance and exceptional customer service. The combination of remarkable hardware, attention to detail, and their dedicated support team makes iBUYPOWER stand out from the crowd. Whether you're a gamer, content creator, or professional, investing in an iBUYPOWER PC will undoubtedly enhance your computing experience. Five stars all the way!

    Reviewed July 21, 2024

    When I first bought it, it was kind of looking a bit cheap, so I plugged it in and started to test benchmarks on its performance to make sure I got the PC that fits my likings. After extensive benchmarking I realized that this is a beast of a computer that pretty much tackled all the games I was planning to play on. Thanks, IBUYPOWER for the PC!!

    Punctuality & Speed

    Reviewed July 11, 2024

    Love the pc. Would definitely recommend. Great, fast movement. No complaints. Love the LED lights. Came the next day. Fast shipping. Start up fast less than 20 minutes l. Easy setup. Buy it now you won’t regret it lol

    Customer ServiceInstallation & Setup

    Reviewed July 3, 2024

    I purchased the IBuyPower RDY Y60 005. The computer shipped and arrived in a timely manner. The computer was easy to assemble and was as described. I ran into an issue with installing my Windows Key and the IBuyPower customer service did an excellent job in assisting me (this was my mistake that they helped fix). Loving the mouse and keyboard as well!

    Price

    Reviewed June 23, 2024

    I ordered an iBuypower desktop from Costco and I have been nothing but pleased with the computer and mouse and keyboard that I got. The computer has some amazing specs for the price. It runs great, I had no issues setting everything up, and I have nothing but high praise for the company thus far. I would highly recommend them to anyone in the market for a new computer.

    Reviewed June 19, 2024

    After purchasing my first iBuyPower gaming PC from Costco, I have to say that this company, as well as its commitment to high quality, makes their products outshine every other PC from any other manufacturer that I've had. In terms of value for money, I could easily pick out the same parts on their website and get an instant quote to see how much I would be getting. Over any other PC I have had (most of which have paltry cooling solutions), my iBuyPower Trace Mesh 7 shines in its ability to run anything I throw at it without bottlenecks due to one component or another (the CPU that you get—the Core i7 14700F—is just a beast).

    Beyond just the power and value for money, I see a consistent dedication to using quality components throughout—from the motherboard to the case, and even the keyboard and mouse. The ASUS GeForce RTX 4060 that I received as part of this prebuilt is absolutely amazing, too, and certainly completes the machine. In many online videos, reviewers say that it is underpowered—it absolutely is not, and in most of the medium-demanding AAA games I've run (from Counter Strike 2 to War Thunder), it absolutely shines as an excellent GPU. Alongside the 32GB of DDR5 RAM and 2TB of storage, I'm looking at keeping this machine forever!

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    iBUYPOWER author review by ConsumerAffairs Research Team

    iBUYPOWER was founded in 1999 to offer custom PCs that are focused on power and cutting edge technology to keep up with the demands of the growing gaming market. Located in City of Industry, Calif., iBuyPower is now one of the leading manufacturers and retailers of gaming PCs for consumers in the United States.

    • Easy Builder: iBUYPOWER's Easy Builder walks consumers through the steps of finding the right computer rig for their gaming needs. Based on consumers’ gaming habits, iBuyPower makes suggestions for the right system.

    • Custom liquid cooling: Gaming PCs require a lot of power, and without proper cooling and ventilation systems, they can overheat quickly. iBUYPOWER’s liquid cooling systems can keep a custom PC running at peak performance.

    • Refurbished: iBUYPOWER offers a selection of refurbished computer systems at discount prices. Each system is guaranteed and comes with a 14-day return policy along with a 90-day warranty for laptops and a six-month warranty for desktops.

    • Weekly specials: iBUYPOWER holds weekly rotating sales on desktop PCs, laptops and other computer equipment and hardware. Products are subject to availability.

    • Laptop lines: In addition to its line of Battalion gaming laptops, iBuyPower sells ASUS and MSI gaming laptops. Screen sizes range from 14-18.4 inches.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    iBUYPOWER Company Information

    Company Name:
    iBUYPOWER
    Website:
    www.ibuypower.com