The Latest
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Google ties billions in revenue this year to generative AI
Alphabet CEO Sundar Pichai said underinvesting in the technology is a larger risk than overinvesting, as vendors pour resources into developing chips, models and infrastructure.
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Mondelēz International taps Nestlé, P&G veteran as tech chief
Filippo Catalano will join the organization later this year, reporting directly to its CEO.
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SAP bets on enterprise architecture skills to boost cloud ERP migration
“The hiring machine is on,” CEO Christian Klein said, as the ERP giant promised each RISE with SAP customer a dedicated technical migration assistant.
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CrowdStrike says flawed update was live for 78 minutes
Though CrowdStrike pulled the update, companies across sectors were already dealing with cascading consequences that required manual remediations.
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United completes manual reboot as aviation industry reels from CrowdStrike outages
The airline’s IT teams fixed more than 26,000 computers and devices at 365 airports globally, according to CEO Scott Kirby.
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Only 6% of organizations have held off on generative AI, Capgemini says
AI maturity varies, but IT, risk management and logistics were the most common adoption routes, according to the survey.
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Delta’s CrowdStrike recovery stymied by crew-tracking systems failure
The carrier lagged behind other airlines in its efforts to restore operations, canceling thousands of flights over the weekend.
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Top takeaways from the CrowdStrike outage for IT teams
"This may be the biggest stress test that I've ever seen for direct, first-line IT support teams," Gartner's Jon Amato said.
Updated July 23, 2024 -
CrowdStrike, Microsoft scramble to contain fallout from global IT outage
Cybersecurity and IT experts said users are having major difficulties in recovery efforts, despite workarounds and guidance the vendors released.
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Widespread adoption still elusive for generative AI tools in ERP
Executives are grappling with pending software updates and the technology’s relative novelty.
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CrowdStrike software update at the root of a massive global IT outage
A defective software update led to major disruptions in aviation, banking and other industries Friday as Microsoft 365 services were impacted worldwide.
Updated July 19, 2024 -
Legacy tech upgrades cost the average business nearly $3M last year
Maintenance costs, impacts on the data stack and AI ambitions are pushing companies to modernize, a SnapLogic survey found.
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As IT costs mount, CIOs want hybrid cloud with better connectivity
Colocation data centers bridge the gap between cloud and on-prem but bring interoperability challenges, according to a CoreSite report.
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OpenAI unveils GPT-4o mini, a cost-efficient model
The company said its mini model is more than 60% cheaper than GPT-3.5 Turbo. Smaller models have spread as organizations look to trim generative AI costs.
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Salesforce launches customer-facing generative AI assistant
Einstein Service Agent can better interpret customer context and autonomously determine the next best action.
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How CIOs set the pace of generative AI adoption
Moving too slowly can give competitors the advantage, but rapid deployment brings its own set of challenges.
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Inside USAA’s 3-year push to clean up a massive data estate
Chief Data and Analytics Officer Ramnik Bajaj set firm migration deadlines for the company’s move to a centralized Snowflake environment.
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AI budgets poised to surge in 2025
One in 3 enterprises plan to invest at least $10 million in AI next year, according to EY.
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Data center building boom fuels global IT spend growth
As hyperscalers pour billions into infrastructure, enterprises are investing in generative AI capabilities, driving up tech spending across categories.
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Ralph Lauren hires Levi’s exec as new tech chief
Christopher Conrad is taking over as chief digital and technology officer ahead of Janet Sherlock’s upcoming retirement.
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UK regulators scrutinize Microsoft’s hiring of Inflection CEO, staff
An inquiry will assess whether the vendor's move to hire Inflection's leaders and staff impacts market competitiveness.
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PwC adds chief AI officer to C-suite as implementation rolls forward
The professional services firm appointed Dan Priest to lead the U.S. firm’s AI journey and serve customers on the same path.
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SAP soups up cloud migration package with expense tracking and sales tools
The enterprise software provider added Sales Cloud and Concur Expense to the GROW with SAP migration incentive program Monday.
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As CISOs grapple with the C-suite, job satisfaction takes a hit
Research found CISO job satisfaction has direct ties to how much — or little — access security leaders have to company management.
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Not ready for AI: Enterprises grapple with data, infrastructure gaps
Businesses need better security, quality and flexibility from their data foundations to meet generative AI goals, a Hitachi Vantara report found.