Audit: Most Berkeley restaurant inspections not getting done by understaffed department
The City of Berkeley failed to complete over two-thirds of mandatory restaurant inspections last year, an auditor's report revealed Wednesday.
The report from the Berkeley City Auditor said the city's Environmental Health Division only completed 29% of the required inspections of restaurants, cafes, grocery stores, catering services and similar food facilities in 2023. The City Auditor's Office said while facilities should be inspected multiple times per year depending on their risk level, the report found nearly half were never inspected at all.
The auditor's report determined chronic understaffing was the cause of the division's food safety oversights.
"City leadership left a supervisor role and food inspector role vacant for over four years," said City Auditor Jenny Wong in a statement. "With existing staff pulled to help with other programs across the Division, it's no surprise the food inspection program fell behind."
Berkeley's food inspection program also failed to meet its targets for responding to reports of foodborne illnesses. The Environmental Health Division's own guidelines instruct employees to investigate these reports within one business day, but inspectors only responded to a quarter of 2023 reports within that timeframe.
Berkeley is one of only four California cities with its own health department—and by extension, its own food inspection program—separate from the county.
For the rest of Alameda County, just 3% of food facilities went without a single inspection in 2023, compared to 45% in Berkeley.
But Wong said the city also stands out for other reasons, like being the only city in Alameda County that does not require businesses to publicly post food inspection scores.
One of the report's recommendations is to begin this practice in Berkeley once staffing is stable in the department. In management's response to the audit, they agreed to the recommendation but conceded that it could take a few years to implement.
Besides staffing issues, the audit report raised other concerns about the availability of food inspection data online and adequate tracking for spending and revenue.
As a result, the Environmental Health Division could not say whether inspection fees exceeded operating costs.
Management's response to the audit did include estimated spending and revenue figures, but the auditor's office could not verify them because it was not reported during the audit process.
If the numbers are accurate, though, then the city of Berkeley's General Fund covers 40% of inspection costs, which is high compared to Alameda County and other cities with similar independent inspection programs, according to the report.
"The timing of the Division's disclosure of this information is not consistent with the longstanding audit process," the auditor's response stated.
Editor's note: A previous version of this article incorrectly stated that more than two-thirds of all food facilities in Berkeley went without mandatory inspections last year.
