You deserve to be happy.
Affordable care from a therapist who understands you
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We prioritize your needs and preferences when matching you to a licensed professional therapist, because it's important to have someone you can meaningfully connect with.
How it works
Finding your therapist
To start, you'll take a clinically-based assessment that asks about your past experience and therapist preferences. This'll help us find the right therapist.
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Weekly live sessions
Once you're matched to your therapist, you can schedule weekly live sessions with them based on your schedule.
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Communicate your way
Talk to your therapist however you feel comfortable — text, chat, phone, or video. You can expect the same professionalism as an in-office therapist.
BetterHelp vs. traditional in-office therapy
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Provided by a licensed therapist
All providers are licensed psychologists (PsyD), licensed professional counselors (LPC), licensed marriage and family therapists (LMFT), or licensed clinical social workers (LCSW)
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In-office visits
Commute to the therapist's location, spend time in the waiting room, sit in their office
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Messaging any time
Send and receive messages to your therapist, no scheduling required!
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Chat sessions
Real-time conversation over instant messaging
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Phone sessions
Talk with your therapist over the phone at a scheduled time
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Video sessions
Face-to-face session with your therapist over video at a scheduled time
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Easy scheduling
Have a full look at your therapist's schedule and pick a time that works for you
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Digital worksheets
150+ digital worksheets and modules that support the therapy process
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Group sessions
Free access to 20+ weekly live interactive group seminars delivered by expert therapists
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Smart provider matching
Get matched to a therapist from a pool of over 35,000 providers based on your needs, preferences, and demographics
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Easy to switch providers
If you're unhappy with your therapist, click a button and get matched to another provider
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Access therapy from anywhere
Using a phone or computer you can reach out to your therapist anytime, from anywhere
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Frequently asked questions
BetterHelp is not the right solution for you if any of the following is true:
- You are a minor or you are under the care of a legal guardian
- You are in an urgent crisis or an emergency situation
- You were required to undergo therapy either by a court order or by any other authority
- You do not have a device that can connect to the Internet or you do not have a reliable Internet connection
BetterHelp accepts HSA/FSA cards and is recognized as an eligible expense by most HSA/FSA providers.
- Exchanging messages with your therapist
- Chatting live with your therapist
- Speaking over the phone with your therapist
- Video conferencing with your therapist
Our confidence in the platform comes primarily from the feedback and testimonials we receive from users. Every day, we are excited to hear from more people about the way this service helped them make a tremendous change in their lives.
Give the gift of a BetterHelp membership
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