Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Better Business Bureau®
Resources for Businesses
Share

Find a Location

Acme Tools has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

  • Acme Tools

    1705 13th Ave N Grand Forks, ND 58203-2321

    BBB Accredited Business

  • Acme Tools

    1101 N Washington St Grand Forks, ND 58203-0734

    BBB Accredited Business

  • Acme Tools

    1943 Blairs Ferry Rd NE Cedar Rapids, IA 52402-5811

  • Acme Tools

    629 SW 9th St Des Moines, IA 50309-4513

  • Acme Tools

    2025 30th St NW Bemidji, MN 56601-6355

    BBB Accredited Business

Business ProfileAcme Tools

Contractors Equipment
HeadquartersMulti Location Business
BBB accredited business
The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

Contact Information

1705 13th Ave N

Grand Forks, ND 58203-2321

Visit Website
(701) 335-4800

Want a quote from this business?

Get a Quote

Customer Reviews

1.9/5

Average of 60 Customer Reviews

Read ReviewsStart a Review

Customer Complaints

32 complaints closed in last 3 years

14 complaints closed in last 12 months

Read ComplaintsFile a Complaint

BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 8/31/2011

Years in Business: 76

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Related Categories

Overview

Retailer of contractor, woodworker and do it yourself equipment. They also sell, repair and rent electric tools.

Business Details

This is a multi-location business.

Find a Location

Acme Tools has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

  • Acme Tools

    1705 13th Ave N Grand Forks, ND 58203-2321

    BBB Accredited Business

  • Acme Tools

    1101 N Washington St Grand Forks, ND 58203-0734

    BBB Accredited Business

  • Acme Tools

    1943 Blairs Ferry Rd NE Cedar Rapids, IA 52402-5811

  • Acme Tools

    629 SW 9th St Des Moines, IA 50309-4513

  • Acme Tools

    2025 30th St NW Bemidji, MN 56601-6355

    BBB Accredited Business
Headquarters
1705 13th Ave N, Grand Forks, ND 58203-2321
BBB File Opened:
5/19/1998
Years in Business:
76
Business Started:
8/4/1948
Business Started Locally:
8/4/1961
Business Incorporated:
8/4/1961
Accredited Since:
8/31/2011
Type of Entity:
Corporation
Business Management
  • Steve Kuhlman, President
  • Bob Feeley, Regional Manager
  • Tim Koski, Customer Service Manager
Contact Information

Principal

  • Bob Feeley, Regional Manager
  • Tim Koski, Customer Service Manager

Customer Contact

  • Bob Feeley, Regional Manager
  • Tim Koski, Customer Service Manager
Additional Contact Information

Phone Numbers

Read More Business Details and See Alerts

Customer Complaints

32 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

04/01/2024

Complaint Type:
Product Issues
Status:
Answered
Having order ******** and having a return with this order, return tracking ************ But the return has been stuck for long time so i contact with ***** for help ***** told me i need ask for label owner (acme ) FILL a investgation But i contact with ACME, they told me just start the dispute and ask me to fill investgation Even i told them, i cannot fill investgation because i am not label owner they do not care keep saying to fill investgation by yourself or just dispute. And i ask them have u guys reach out to *****, they tell me ***** will not open investgation after 7 day for no ************* ON THEIR SUPERVISOR **** Then i call ****** they told me ACME that supervisor **** is lying. The l;**** Owner can open investgation any time within 90 days what a joke business and customer service, even a supervisor is lying to customer what customer ser
Read More
Read 31 More Complaints

Customer Reviews

60 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

Yuan Z

07/24/2024

I agree this company is a SCAM!!! I ordered a couple of tool boxes from this company on 07/04/2024, and they canceled my order WITHOUT any notice within the same day. On 07/24/2024, I found that my credit card was charged by ACME TOOLS without any notice too. I left them a message on their website questioning why it happened and refunded my money to my CC and I haven't heard back from them. Based on my research, TrustPilot.com has tons of reviews stating that ACME TOOLS has been doing this kind of scam for a long time (Charging customers after they secretly cancel orders.

Acme Tools Response

07/25/2024

Hello 

This order was estimated to ship on 7/26/24 according to your confirmation. we shipped the items out this morning is why your card was being charged. you should receive a tracking email today. Please feel free to contact us with any questions.

Acme Tools Customer Support 

************************************************************ 

Read 59 More Customer Reviews

Local BBB

BBB of Minnesota and North Dakota

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

See What BBB Reports On

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.