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How to use AI-driven speech analytics in contact centres

Speech analytics driven by AI is speech recognition software that works using natural language processing and machine learning technologies. With speech analytics in call centres, you can convert live speech into text. After that, the program evaluates this text to reveal details about the...

Apple opts for Google chips in AI infrastructure, sidestepping Nvidia

Apple opts for Google chips in AI infrastructure, sidestepping Nvidia

In a report published on Monday, it was disclosed that Apple sidestepped industry leader Nvidia in favour of chips designed by Google.

Instead of employing Nvidia's GPUs for its artificial intelligence software infrastructure, Apple will use Google chips as the cornerstone of...

NVIDIA and Meta CEOs: Every business will ‘have an AI’

In a fireside chat at SIGGRAPH 2024, NVIDIA founder and CEO Jensen Huang and Meta founder and CEO Mark Zuckerberg shared their insights on the potential of open source AI and virtual assistants.

The conversation began with Zuckerberg announcing the launch of AI Studio, a new platform...

Amazon strives to outpace Nvidia with cheaper, faster AI chips

Amazon strives to outpace Nvidia with cheaper, faster AI chips

Amazon's chip lab is churning out a constant stream of innovation in Austin, Texas. A new server design was put through its paces by a group of devoted engineers on July 26th.

During a visit to the facility in Austin, Amazon executive Rami Sinno shed light on the server's use of...

The exponential expenses of AI development

Tech giants like Microsoft, Alphabet, and Meta are riding high on a wave of revenue from AI-driven cloud services, yet simultaneously drowning in the substantial costs of pushing AI's boundaries. Recent financial reports paint a picture of a double-edged sword: on one side, impressive gains; on...

Mistral Large 2: The David to Big Tech’s Goliath(s)

Mistral AI’s latest model, Mistral Large 2 (ML2), allegedly competes with large models from industry leaders like OpenAI, Meta, and Anthropic, despite being a fraction of their sizes.

The timing of this release is noteworthy, arriving the same week as Meta's launch of its behemoth...

OpenResearch reveals potential impacts of universal basic income

A study conducted by OpenResearch has shed light on the transformative potential of universal basic income (UBI). The research aimed to "learn from participants' experiences and better understand both the potential and the limitations of unconditional cash transfers."

The study –...

UK hospitals begin live trial of prostate cancer-detecting AI

Three hospital systems across England have begun a live clinical trial of AI technology designed to detect and grade prostate cancer. The study – known as ARTICULATE PRO – is being led by the University of Oxford in collaboration with Paige, a pioneer in clinical AI applications for cancer...

Mistral AI and NVIDIA unveil 12B NeMo model

Mistral AI has announced NeMo, a 12B model created in partnership with NVIDIA. This new model boasts an impressive context window of up to 128,000 tokens and claims state-of-the-art performance in reasoning, world knowledge, and coding accuracy for its size category.

The collaboration...

Over 40% of Japanese firms lack AI adoption plans

Over 40% of Japanese firms lack AI adoption plans

A Reuters survey released recently laid bare a nuanced picture of Japanese corporate acceptance and social attitudes toward technology.

The survey, conducted by Nikkei Research, anonymously polled 506 companies from 3-12 July, with around half responding. It provides a broad view of...

AI could unleash £119 billion in UK productivity

Workday has unveiled figures that suggest AI could unleash a £119 billion productivity boost for UK enterprises. This revelation comes at a crucial time, as the nation grapples with a productivity slump that has persisted for over a decade and a half.

The report paints a picture of a...

Best AI-driven laptops and PCs

Since the 1990s, the most hardcore gamers have traditionally opted for PCs and laptops. Not only did this allow them to dive deeper into their favourite games, even creating things like mods, but PC gaming also offered the ability to tinker with hardware. Many PC gamers enjoy improving their...

SoftBank acquires British AI chipmaker Graphcore

SoftBank has announced its acquisition of Graphcore, a leading British AI chipmaker. The deal will see Graphcore becoming a wholly-owned subsidiary of SoftBank.

This acquisition, reportedly valued at about $600 million, is not SoftBank's first foray into the UK tech...

PC market finds new momentum amid AI interest

The global PC market is showing solid signs of recovery, with Apple leading the charge among significant manufacturers. According to the latest data from International Data Corporation (IDC), the traditional PC market experienced a 3% year-over-year (YoY) growth in the second quarter of 2024,...

Microsoft and Apple back away from OpenAI board

Microsoft and Apple have decided against taking up board seats at OpenAI. The decision comes as regulatory bodies intensify their scrutiny of big tech's involvement in AI development and deployment.

According to a Bloomberg report on July 10, citing an anonymous source familiar with...