Customer Review

Reviewed in the United States on June 26, 2024
Unboxing: When unboxing the Phenyx Pro PTM-11, the first thing that caught my attention was the sturdy hard plastic carrying case, which provides excellent padding for protection. The case also offers extra room, allowing me to store multiple pairs of IEMs and the cable used to connect the transmitter to the mixer. A very nice touch, especially for a klutz like me.

Setup: Setting up the PTM-11 was a breeze, following simple instructions to bind the receiver to the transmitter, a process that took only a few seconds. Although changing frequencies before each use wasn't strictly necessary, I did so occasionally to test performance across frequencies.

Performance: I thoroughly tested the PTM-11 in various environments:
• It performed flawlessly during three in-home practices and two live performances, providing clear audio, without any dropouts, in standard performance settings where the receiver was close to the transmitter.
• The long-range capability was particularly impressive:
o During a rehearsal in my basement studio at the back of my house, I was able to hear the band clearly even when I walked to the front door and 30 feet outside.
o In an old church basement with concrete walls, reception remained perfect up to about 80 feet from the stage, although dropouts occurred when I exited the performance space, through a back exit to an adjacent hallway. An extreme scenario unlikely in typical performances.
o At a community ballroom concert with seating for about 300 people, reception remained strong at around 100 feet from the stage, with occasional dropouts upon leaving through the back entrance about 120 feet from the transmitter. Another uncommon situation.
• The provided headphones exceeded expectations in terms of performance, though they are basic earbud style, which may not suit everyone's preferences. As someone who prefers over-the-ear headphones, these were less ideal for me. I would recommend investing in IEMs for enhanced comfort and audio quality; inexpensive options are available on Amazon starting at around $15.
• The Receiver:
o The receiver’s battery life is great. The unit ships with 2 generic AA batteries. I expected them to last a few practices (6 hours at best). I have used them for over 10 hours and I still have 4 out of 4 bars.
o The receiver of is significantly better built compared to models from other companies I've used in the past. It feels solidly constructed and features a strong metal belt clip that remained securely attached throughout extended use. This is a notable improvement a over my previous receivers which often had belt clips that failed to stay attached, leading to the inconvenience of keeping it in my pocket.. During one performance, the receiver did pop off my belt when placed on the side and I bent over to grab a cable from the floor. The receiver hit the floor but withstood the impact. Since then, I've opted to wear it on my belt in the back, a common practice among professionals. While this position is fine when standing, it can be somewhat uncomfortable when sitting in a chair with a back.

Conclusion: I already own rack IEM system that supports 2 independent mixes and came with 4 receivers. The whole system cost about $40 more then PTU-11. Well, you get what you pay for. 3 members if my band, returned to wired IEMs because of the dropouts on stage.
The Phenyx Pro PTM-11 impressed me with its durable build quality, straight forward setup process, and consistent performance across diverse real-world scenarios. It's a reliable choice for musicians and performers seeking a dependable wireless in-ear monitoring system. I will retire my old IEM system and use the PTM=11 going forward.
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