No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. If portable, drops, spills and cracked screens due to normal use are covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the ease of filing a claim with the warranty. They say the process is quick and easy, and the administration of the claim is prompt. They appreciate the excellent quality, good protection, and value of the product.
Customers appreciate the value of the warranty. They say it's worth the price, provides good coverage, and is a great deal for extra protection on the guitar.
"This is a great deal for extra protection on the guitar. I haven't had to use it yet, but I believe they do a good job." Read more
"nice product, please with delivery and satisfied with my purchase." Read more
6 customers mention "Ease of filing"6 positive0 negative
Customers find the process of filing a claim with the warranty quick and easy. They also appreciate the prompt administration, evaluation, and resolution of their repair.
"...Sensible, Courteous, and Prompt Administration of My Claim...." Read more
"Easy to file claim and very responsive" Read more
"...cymbal purchases and every time I need to file a claim the process is quick and easy...." Read more
"...Because I had bought this insurance, it was so easy to file the claim and get refunded for another gift...." Read more
Buy buy buy! Any item you get make sure to get Asurion! Best warranty ever! When they couldn’t fix our item they replaced! Super great especially if you have kids, when accidents come rather careful or not just knowing you’re covered with Asurion is a life saver!
The heading for this review says it all. Sensible, Courteous, and Prompt Administration of My Claim. My situation was unusual because I was encountering an intermittent problem with the audio mixer covered by the extended warranty policy. I needed to discuss the situation with a human agent (not a robot or a touchscreen). The agent was courteous, articulate, and logical. The only unpleasant aspect of the process was figuring out how to speak with a human and then, once I figured it out, waiting for my turn to come up. But overall I am pleased with ASURION.
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
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