No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. If portable, drops, spills and cracked screens due to normal use are covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the quality and ease of use of the warranty. For example, they mention it provides good protection and is easy to file and resolve a claim.
9 customers mention "Ease of use"9 positive0 negative
Customers find the warranty easy to use. They mention it's quick and easy to file and resolve a claim, fill out the form online, and purchase the product. Customers also say the product is easy to set up for use and great value for money.
"...pain in the butt to get it done, but it turns out that the process was quick and easy and hassle-free!..." Read more
"Nice product with good quality Easy to set up for use. Great value for money" Read more
"...Will continue to buy them when necessary, its hassle free and worth it." Read more
"...Processed online, was easy to fill out. Would definitely purchase protection in the future on items purchased." Read more
3 customers mention "Quality"3 positive0 negative
Customers are satisfied with the quality of the warranty. They mention that it provides good protection and a fast resolution to item protection.
"Great protection for my granddaughter’s guitar!" Read more
I'm so glad I decided to spend the extra bucks for this Asurion warranty. My headphones were great until a little ways into using them the tip broke off the plug-in jack! I was bummed out, but then I remembered I had the Asurion warranty still in place, so I was covered. I thought it might be a big pain in the butt to get it done, but it turns out that the process was quick and easy and hassle-free! I highly recommend Asurion warranties, especially if you use your accessories a lot and need them for crucial artistic functions.
Asurion quickly sent me the return mailing label and refunded me for my defective product once I dropped off the package. Total claim time was about 4 hours from initial call to refund. May have been even quicker if I dropped off the package sooner. I will definitely get the protection plan for future purchases.
I never did find the original welcome email from Asurion. I was pleased that they responded quickly, but in the future, I'd prefer a printed policy delivered by mail. It's easy to miss in email.
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
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