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Returnable | Yes |
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Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
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Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
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Aqara 2K Security Indoor Camera Hub G3, AI Facial and Gesture Recognition, Infrared Remote Control, 360° Viewing Angle via Pan and Tilt, Works with Alexa, HomeKit Secure Video, Google Assistant, IFTTT
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We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Recommended Uses For Product | Home security camera |
Brand | Aqara |
Model Name | CH-H03 |
Connectivity Technology | Wireless |
Special Feature | Night Vision |
About this item
- AI Facial, Pet and Gesture Recognition: Ready to experience a better smart home? Imagine your camera can recognize your face and welcome you when you come home or recognize strangers and send out notifications to warn you. You can also trigger pre-set actions with five different gestures, which is a new and unique feature that is not available in similar products of other brands.
- 2K 1296p Resolution & 360° Viewing Angle: The Camera Hub G3 incorporates a high-resolution 2304 x 1296 pixel sensor that results in better image quality with more details.* In HomeKit Secure Video mode, the camera records in Full HD 1080p due to the current limitations of HomeKit technology. 110° wide-angle lens coupled with the Pan and Tilt motors provides up to 340° rotation angle, supports automatic cruising, and face and pet recognition. No more Blind Areas in your home.
- Local Control Center: As a Zigbee 3.0 hub, it can connect up to 128 Aqara Zigbee child-devices and allow for seamless integration across Aqara’s sensors and home automation devices such as home guard, data reporting and smart control. Alexa, HomeKit, Google Assistant, IFTTT are supported. (Note: The IR function is not currently supported by HomeKit. Instead, you can try using Aqara Home or Google Home, as well as triggering the Aqara Home scenes via Siri Shortcuts or other voice assistants.)
- Local Infrared Control & 2.4/5 GHz Wi-Fi: The Camera Hub G3 has a built-in IR controller that can make your existing infrared-compatible devices smart and support local automations. All the IR automations are local and will run even if there is no internet connection. Moreover, no more worrying about network type compatibility: the Camera Hub G3 supports 2.4/5 GHz Wi-Fi, the most popular Wi-Fi frequencies, and uses them to connect your Aqara child devices to the network.
- We Care About Your Privacy: The G3 Camera Hub is certified by Amazon, Apple and Google to meet all the security standards of the system of your choice. No need to worry about privacy leakage problems. It also has a hardware privacy protection mode that can be turned on manually or automatically. This mode can be easily identified by a cute sleepy face. Moreover, the data streams from the camera are encrypted and the latest Wi-Fi security standard WPA3 is supported to further protect your data.
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Price | $109.99$109.99 | $59.99$59.99 | -36% $44.99$44.99 List: $69.99 | -24% $41.99$41.99 List: $54.99 | $99.99$99.99 | $54.99$54.99 |
Delivery | Get it as soon as Friday, Aug 9 | Get it as soon as Friday, Aug 9 | Get it as soon as Friday, Aug 9 | — | Get it as soon as Friday, Aug 9 | Get it as soon as Friday, Aug 9 |
Customer Ratings | ||||||
Picture quality | 4.2 | 4.5 | 4.3 | 4.4 | 4.6 | 4.5 |
Night vision | 4.2 | 4.6 | 4.3 | 4.4 | 4.5 | 4.4 |
Motion detection | 4.1 | 4.4 | 4.3 | 4.4 | 4.5 | 4.4 |
Value for money | 2.9 | 4.1 | 4.0 | 4.5 | 4.6 | 4.7 |
Sold By | AqaraDirect | AqaraDirect | Amazon.com | Amazon.com | EufyHome | EufyHome |
power source | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric |
video resolution | 2K, 1080p | 2K | 2K | 1296p | 1080p | 3 MP |
wireless tech | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi |
mounting type | Wall Mount | Surface Mount | Wall Mount | Wall Mount | Wall Mount | Ceiling Mount |
alert type | — | Motion Only | Motion Only | Audio and Motion | Motion Only | Motion Only |
number of channels | 1 | 1 | 2 | 2 | 2 | 2 |
low light technology | Night Color | ✓ | — | Night Color | Night Color | Night Color |
From the brand
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As a leading provider of smart home solutions, Aqara excels in delivering a wide array of award-winning, user-friendly smart home products and platform solutions tailored for your home. We proudly serve over 12 million customers in more than 170 countries and territories. Our products are designed to offer convenience, security, and energy efficiency, making your home smarter, more sustainable, and adaptive to your evolving needs.
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What's in the box
Product Description
AI-Powered Facial and Gesture Recognition
By importing your photos, the Camera Hub G3 can trigger personalized automations when you come home. Moreover, with smart gesture recognition, smart home control has become simpler and more fun than ever!
Crystal Clear and Omni-Directional Care, Better than Ever
Via a high-resolution 2304 x 1296 pixel sensor and dynamic bit rate technology, both static and cruise images are crystal-clear. 110° wide-angle lens coupled with the Pan and Tilt motors provides up to 360° rotation angle without any blind areas.
* In HomeKit Secure Video mode, the camera records in Full HD 1080p due to the current limitations of HomeKit technology.
HomeKit Secure Video and WPA3 Are Supported, We Care About Your Privacy
* The cute head cover is detachable and added as an accessory.
* Please note: The privacy mode does not currently work with Apple Homekit, only with the Aqara Home app. An upcoming firmware release will allow Apple HomeKit to access these features.
Not Only a Camera, but Also a Smart Home Control Center
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Product information
Indoor/Outdoor Usage | Indoor |
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Compatible Devices | Alexa |
Power Source | Corded Electric |
Connectivity Protocol | Wi-Fi, Zigbee |
Controller Type | Apple HomeKit |
Mounting Type | Wall Mount |
Video Capture Resolution | 1080p, 2K |
Color | White |
Number of Items | 1 |
Included Components | Camera Hub G3×1, power adapter×1, power cable×1, manual×1,Cat Ears Accessory × 1 |
Number of Channels | 1 |
Wireless Communication Technology | Wi-Fi |
Form Factor | Box |
Voltage | 5 Volts (DC) |
Wattage | 10 watts |
Item dimensions L x W x H | 4.84 x 3.34 x 2.67 inches |
Batteries Required? | No |
Item Weight | 8.8 ounces |
Focus Type | Auto Focus |
Field Of View | 360 Degrees |
Low light technology | Night Color |
Room Type | Living Room bedroom |
Light Source Type | Infrared |
Video Capture Format | MPEG-4 |
Specific Uses For Product | Surveillance |
Unit Count | 1.0 Count |
International Protection Rating | IP65 |
Control Method | Remote |
UPC | 192784000601 |
Product Dimensions | 4.84 x 3.34 x 2.67 inches |
ASIN | B09J2CP8YS |
Item model number | CH-H03 |
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #157 in Dome Surveillance Cameras |
Date First Available | October 9, 2021 |
Manufacturer | Lumi United Technology Co., Ltd |
Country of Origin | China |
Warranty & Support
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Aqara 2K Security Indoor Camera Hub G3, AI Facial and Gesture Recognition, Infrared Remote Control, 360° Viewing Angle via Pan and Tilt, Works with Alexa, HomeKit Secure Video, Google Assistant, IFTTT
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the image quality and value of the security camera. For example, they mention it has a great picture and high resolution video. That said, some complain about the performance and controls.
AI-generated from the text of customer reviews
Customers like the image quality of the security camera. They say it has a great picture, and the video quality is very good when streaming video via HomeKit. Some customers also mention that the camera is sturdy and well built, and is an efficient photography tool.
"...The camera quality is great. Very sturdy and well built.Do yourself a favor and stop looking and buy this...." Read more
"...My daughter was right, the video come up quickly with a great images. The Aqara G3 hub was easy to install and setup...." Read more
"This is a quality device. HomeKit compatibility is great. Image quality is nice...." Read more
"...Small price to pay for the reliability and quality of the image." Read more
Customers are satisfied with the Apple connectivity of the security camera. They mention that the integration with HomeKit is awesome, and the Aqara app is not required if HomeKIT is all that they want.
"This is a quality device. HomeKit compatibility is great. Image quality is nice...." Read more
"Pros: integration with HomeKit is awesome. The Aqara app and setup of camera are great...." Read more
"Overall the camera does what it should - connects with Apple Home Kit and you can see remotely what your pet does...." Read more
"Great integration with apple. However I had not been able to add it to homeassistant." Read more
Customers like the value of the security camera. They say the group of devices is very affordable, making home automation less of a hassle.
"...The Aqara group of devices is also very affordable making home automation less of a burden on the wallet...." Read more
"...It was well rated and affordable. She constantly raves about how good it is...." Read more
"...Aqara have now provided me a VERY expensive broken eco system. Zero stars if possible. Terrible." Read more
"...It was relatively inexpensive, and I've already thrown out all the packaging so I'm going to keep the camera and use it somewhere that isn't critical..." Read more
Customers like the versatility of the security camera. For example, they mention it's great for monitoring your in-door pets when you're not home, the pet detection is awesome, and it can detect humans or pets, or recognize hand gestures. They also appreciate the animal tracking feature, which allows them to see remotely what their pet does.
"...I love the animal tracking feature for monitoring our dogs and the human tracking for added security...." Read more
"...Would recommend this camera would be great for monitoring your in door pets when you're not home." Read more
"...what it should - connects with Apple Home Kit and you can see remotely what your pet does...." Read more
"...The pet detection is also awesome. I have it set up to follow my pets around when I'm not home." Read more
Customers have mixed opinions about the quality of the security camera. Some mention it works great in HomeKit and virtually no delay in transmission, while others say it's pretty much useless for them.
"...The camera quality is great. Very sturdy and well built.Do yourself a favor and stop looking and buy this...." Read more
"...animal tracking feature for monitoring our dogs and the human tracking for added security...." Read more
"The first camera I got was faulty, constantly losing connection...." Read more
"...It is a great indoor camera, great device hub, has excellent multi-platform support...I could go on and on with everything it can do...... but many..." Read more
Customers are mixed about the ease of setup. Some mention that it's easy to setup, the app was easy enough, and provides an easy to use automation service with other Aqara products. However, others say that it was very frustrating and difficult to program. The manual for this is minimal and getting to work on an iPhone confused.
"...This experience was notably better at first. App was easy enough. First camera connected quickly...." Read more
"...There is absolutely no information about the software. Stay away from this manufacturer's products..." Read more
"...The Aqara G3 hub was easy to install and setup. It works great in HomeKit and virtually no delay in transmission...." Read more
"...With the lack of any help from Aqara and the fact that it's near to impossible to program, I think this camera is going back to Amazon and I'm just..." Read more
Customers are mixed about the controls of the security camera. Some mention that it has great features in the Aqara app, while others say that it lacks control over the eye closed appearance and arming or disarming the alarm system.
"...Otherwise solid camera! Great features in the Aqara app, not so much in the Home app." Read more
"...The image is good. The two way talk is ok. Control through the Aqara app works well, through Alexa is hit or miss...." Read more
"...The camera has a great range of motion, but choppy to control. Not easy to finely position its view...." Read more
"...The amount of things this camera can do is amazing...." Read more
Customers are dissatisfied with the performance of the security camera. They mention that it keeps losing connection, and that it would not stay connected to Apple Home. Some customers also say that the connectivity is unstable and the camera loses connection every once in a while.
"...Basically it dropped out while pairing, and HomeKit decided it wasn’t going to let me add it after resetting it...." Read more
"...The cruise feature, which moves the camera to designated areas, only lasts 5 hours, which isn’t ideal for extended absences...." Read more
"...cameras uses both 2.4 & 5 ghz bands which is rare, but I have lost full connectivity requiring a power cycling of the device to regain control...." Read more
"The first camera I got was faulty, constantly losing connection...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Basically it dropped out while pairing, and HomeKit decided it wasn’t going to let me add it after resetting it. It kept saying the device was already added. After talking with Apple it was determined that it could potentially be a faulty unit and not truly resetting to factory settings, so I returned. Other 2 cams are still working great off my HomePod Mini***This could also have something to do with the 3rd camera since I’m just running a mini…will update once I get 3rd and have time to set up.
TLDR; If you have an AppleTV/Homepod/Ipad already (required to work with HomeKit without anything else) and you’re looking for a HomeKit camera without 3rd party apps; do yourself a favor and just click buy now. This simply works.
This is the third camera I’ve landed on and it is absolutely the best by far and large.
I initially started with eufy, because it was, well, cheap. I ended up having to download a third party app, then jump through what felt like countless additional hoops, and ultimately ended returning because it was the opposite of seamless, and knowing I would need additional cameras, it was not a process I wanted to repeat.
After the eufy experience, I decided I’d give Blink a try and skip Homekit altogether because the third party app experience was so terrible with eufy, I figured why not give our guys and gals at amazon a shot. Also, because it was cheap.
This experience was notably better at first. App was easy enough. First camera connected quickly. Second and third camera however we’re a different story…I started running into an error were the app was swearing up and down that I was entering my wi-fi password incorrectly. However, It was showing me the password I entered so I know that it was accurate. Long story short, 15 power cycles and camera resets later, ended up not being able to hook up the last camera, returned, which brings us to this cute little camera here.
Now, the reason I mention these previous experiences is because it is critical in understanding exactly why this camera is worth every single penny.
Aqara’s arrived, I unboxed, plugged in, hit the + icon in Homekit, scanned QR code, and it worked.
That simple. Nothing else required. It simply worked. The entire process took me maybe 5 minutes for both cameras. In comparison, the previous 2 experiences mentioned were both 30+ minutes with negative results.
The camera quality is great. Very sturdy and well built.
Do yourself a favor and stop looking and buy this. It’s worth it, and it even comes with adorable little ears on the camera…common now, what more could you want?
Basically it dropped out while pairing, and HomeKit decided it wasn’t going to let me add it after resetting it. It kept saying the device was already added. After talking with Apple it was determined that it could potentially be a faulty unit and not truly resetting to factory settings, so I returned. Other 2 cams are still working great off my HomePod Mini***This could also have something to do with the 3rd camera since I’m just running a mini…will update once I get 3rd and have time to set up.
TLDR; If you have an AppleTV/Homepod/Ipad already (required to work with HomeKit without anything else) and you’re looking for a HomeKit camera without 3rd party apps; do yourself a favor and just click buy now. This simply works.
This is the third camera I’ve landed on and it is absolutely the best by far and large.
I initially started with eufy, because it was, well, cheap. I ended up having to download a third party app, then jump through what felt like countless additional hoops, and ultimately ended returning because it was the opposite of seamless, and knowing I would need additional cameras, it was not a process I wanted to repeat.
After the eufy experience, I decided I’d give Blink a try and skip Homekit altogether because the third party app experience was so terrible with eufy, I figured why not give our guys and gals at amazon a shot. Also, because it was cheap.
This experience was notably better at first. App was easy enough. First camera connected quickly. Second and third camera however we’re a different story…I started running into an error were the app was swearing up and down that I was entering my wi-fi password incorrectly. However, It was showing me the password I entered so I know that it was accurate. Long story short, 15 power cycles and camera resets later, ended up not being able to hook up the last camera, returned, which brings us to this cute little camera here.
Now, the reason I mention these previous experiences is because it is critical in understanding exactly why this camera is worth every single penny.
Aqara’s arrived, I unboxed, plugged in, hit the + icon in Homekit, scanned QR code, and it worked.
That simple. Nothing else required. It simply worked. The entire process took me maybe 5 minutes for both cameras. In comparison, the previous 2 experiences mentioned were both 30+ minutes with negative results.
The camera quality is great. Very sturdy and well built.
Do yourself a favor and stop looking and buy this. It’s worth it, and it even comes with adorable little ears on the camera…common now, what more could you want?
Not all hub-connected sensors are visible in Alexa platform. It is actually difficult to know exactly what will and will not function between all the platforms.
Not all AI functions can run simultaneously.
The camera has a great range of motion, but choppy to control. Not easy to finely position its view.
The cameras uses both 2.4 & 5 ghz bands which is rare, but I have lost full connectivity requiring a power cycling of the device to regain control. Not easy to do if you are 5000 miles away trying to monitor your home.
The reason I still give it 4 stars is that it can do many things and do them well. And many of the shortcomings can be addressed with software updates. The Aqara group of devices is also very affordable making home automation less of a burden on the wallet. I am hopeful that with future software updates, their entire system will reach its full potential.
There is only one complaint, you can not pan or tilt through the HomeKit app. You must use the Aqara app to do any movement.
Now I am going to replace my other indoor cameras and my doorbell with Aqara products. I hope the doorbell is just as good as the G3 Hub/Cat Cam.
Hey Aqara, if you’re reading this review, please give us another option for decorating the G3 Hub like Mickey Mouse, dog or Bunny ears. I’m not a cat person. Plus a great outdoor cameras would also be nice.
My G2H wasn't compatible with SD cards over 32gb so I have not bothered to try a higher capacity card on this product (G3). The SD functionality seems to work great, but it is worth noting that if you insert an SD card it will disable iCloud video storage which removes your ability to scrub through video history from the Home/HomeKit app. Using HomeKit still works for live video stream, you just can't access history when SD card is in use without using the Aqara app. I like the Aqara app features so this is an ok compromise for me.
Reviewed in the United States on May 10, 2023
My G2H wasn't compatible with SD cards over 32gb so I have not bothered to try a higher capacity card on this product (G3). The SD functionality seems to work great, but it is worth noting that if you insert an SD card it will disable iCloud video storage which removes your ability to scrub through video history from the Home/HomeKit app. Using HomeKit still works for live video stream, you just can't access history when SD card is in use without using the Aqara app. I like the Aqara app features so this is an ok compromise for me.
Top reviews from other countries
I like that it can track what it sees. The cat like ears are cute too. When the device is powered off, it hides the camera, so you know for sure it's not recording... not only that but sleeping eyes will show, it's really cute.
なぜApple Homeに接続できるのに、Aqara Homeに接続できないのか理解できません。
製品のデザインはとても���いですが、おそらく私自身のネットワーク設定の問題かもしれません。ソフトウェア内で助けてくれるカスタマーサービスが見つからないため、星2つを付けました。
Reviewed in Japan on June 17, 2024
なぜApple Homeに接続できるのに、Aqara Homeに接続できないのか理解できません。
製品のデザインはとても良いですが、おそらく私自身のネットワーク設定の問題かもしれません。ソフトウェア内で助けてくれるカスタマーサービスが見つからないため、星2つを付けました。
I love the supplied ears. So cute.
I honestly surprised with the quality and the features. It’s like they threw in everything. However the app needs a help section and the instruction booklet could be clearer. The YouTube reviews and videos really showed me all the great features… it was like wow I wish I knew that before. I still have few setting concerns about whether I have it set right for everything but HomeKit was why I bought it and it works great for that. I probably will be buying a second one… and maybe a third.