WP Engine: Page Visibility Issue – Published Page Not Showing in Menu

  • advoadam

    (@advoadam)


    3 weeks, 3 days ago

    Hello,

    I’m having trouble with my navigation menu on my WP Engine hosted WordPress site. I’ve added a new page, but it’s not showing up in the menu. I’ve checked that the page is published and linked to the correct menu in the Appearance settings.

    Context, if it matters: I copied a page from the menu that IS working and rebuilt the content for another product. I thought in doing so the copied template would retain the same characteristics of the page already being displayed correctly in the menu. But something is not right.

    The new (and published) page is in the menu hierarchy right where it should be: Appearance->Menus->Correct Menu & Assignment

    Any suggestions on how to fix this? Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • George Appiah

    (@gappiah)

    3 weeks, 3 days ago

    I can see the code for the menu item linking to the page in your navigation menu. That means WordPress is doing its job of outputting the menu item.

    <ul class="sub-menu">
	<li id="menu-item-1850" class="menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu"><a href="https://www.advologix.com/products/dms-integrations-all/" class = "uael-sub-menu-item">DMS Integrations | All</a></li>
</ul>

    As to the appearance of that menu (and its items), that’s the job of your theme — and any 3rd-party plugin you may be using to design your menus.

    I can see the link item in question is 3 layers deep: it’s a submenu item under iManage® Connector for Salesforce®, which is itself a submenu item under something else… and I suspect your theme (or the plugin used for the megamenu) may not be handling the 3rd depth of menu correctly.

    It seems you’re using the megamenu feature from the ElementsKit plugin for your menus. If this is indeed what you’re using, then I recommend seeking help from the plugin’s author at https://wordpress.org/support/plugin/elementskit-lite/ if you’re only using the free “Lite” version, or if this is a feature of the paid “PRO” version/addon then go here: https://account.wpmet.com/?wpmet-screen=support

    Good luck!

    Thread Starter advoadam

    (@advoadam)

    3 weeks, 2 days ago

    Thanks @gappiah – You were right on point here. The issue was indeed related to the mega-menu plug-in, in Elements Kit Lite. I needed to add the new menu item there (header/Footer) and link it. Appreciate the insights!

Viewing 2 replies - 1 through 2 (of 2 total)
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