• Resolved moeclone

    (@moeclone)


    Hello,

    please tell me, I want to purchase two plugins WooCommerce Subscriptions and All Products for Woo Subscriptions.
    Do I understand correctly that these plugins are not available through WP->Plugins->add New Plugin? do I need to login to Woocommerce account and buy from there?
    After purchasing and installing on the site, can I use these plugins on a copy of the site? that is, the site has a copy for development, how is it possible to use these plugins on the copy of the site and on the production site? what needs to be done?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello 👋 @moeclone,

    Thank you for your interest in our plugins.

    The WooCommerce Subscriptions and All Products for Woo Subscriptions plugins are premium plugins and are not available through the WP>Plugins>Add New Plugin feature in your WordPress dashboard. You will need to purchase them directly from the WooCommerce website.

    Once you’ve purchased the plugins, you can download them and install them on your site via the WP Dashboard > Plugins > Add New > Upload Plugin option or even follow a setup wizard to link your website directly to that of WooCommerce.

    Please note that our licensing allows for activation on one live site and one development (staging) site. So, you can certainly use these plugins on your development site as well as your live (production) site.

    To do this, install and activate the plugins on your live site first, then, create a staging site from the live one. The plugins will remain active on both sites.

    I hope this information helps.

    Thread Starter moeclone

    (@moeclone)

    @ckadenge, I need help purchasing these plugins, how can I contact support? Is there a chat so you can ask questions? why is it hard to find?

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi again @moeclone,

    We apologize if you found it difficult to purchase our extensions.

    In order to purchase the WooCommerce Subscriptions extension, simply navigate to the ‘Extensions’ tab on WooCommerce.com. Then search for WooCommerce Subscriptions. Here’s a direct link to the extension and add it to your cart. Once you’re ready, proceed to checkout to complete your purchase.

    Next, you can follow the same steps for All Products for Woo Subscriptions and add it to your cart.

    As for contacting support, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.

    Let me know if you need further assistance with this.

    Thread Starter moeclone

    (@moeclone)

    @ckadenge, I purchased the WooCommerce Subscriptions plugin, how can I make sure that a product (single and variable) has the choice to buy the product one-time without a subscription and buy this product by subscription? that is, One-time payment and Subscription?
    or
    Does this require All Products for Woo Subscriptions?

    • This reply was modified 1 month ago by moeclone.
    Thread Starter moeclone

    (@moeclone)

    @ckadenge, The All Products for Woo Subscriptions plugin was also purchased. How to set up a subscription to one of the variations for a variable product (there are 3 variations)? that is, the choice is either to buy with a subscription or without a subscription and the rest of the variations are only without a subscription?

    Plugin Author Barry

    (@barryhughes-1)

    I’m sorry, @moeclone, but we can’t answer questions relating to premium plugins here. For support with those, please see this earlier note:

    As for contacting support, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.

    Thread Starter moeclone

    (@moeclone)

    @barryhughes-1,I have an account, but I don’t see anywhere where I can contact support! Can you give email or livechat support?
    what kind of service is this? paid plugin but I can’t get a response for more than a day

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @moeclone,

    Please log into your account, then head over to the profile image in your account at the top right.

    Next, click on Support and scroll to submit a ticket. Under product, select WooCommerce Subscriptions

    I hope this will get you going.

    Thread Starter moeclone

    (@moeclone)

    Configure Subscription Options:
    For each variation, you can set whether it can be purchased as a subscription or not.
    Expand a variation and scroll down to the Subscription section.
    Here, you can set the subscription options for that specific variation. If you want a variation to be available only as a one-time purchase, do not enable the subscription option for that variation.

    This is an answer from support to the question whether the plugins support the ability to choose to purchase one specification of product variations with or without a subscription and the remaining variations only without a subscription.
    Now the question is, show me a screen where it is possible to enable the subscription option or without for one of the product variations?
    there is no such possibility!!! subscription will only apply to all variations
    Explain if I don’t understand correctly!
    what’s happening?

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hey @moeclone,

    As mentioned before, WordPress.org rules prohibit us from providing support for premium plugins here on the forum.

    This topic is closed, so you shouldn’t expect further replies here. Please reply to your support ticket if you still have questions.

Viewing 10 replies - 1 through 10 (of 10 total)
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