Users sign up multiple times due to a lack of clear feedback

  • Resolved ignatiusjeroe

    (@ignatiusjeroe)


    6 years, 3 months ago

    The plugin is good for what it supposed to do. But it lacks in giving a clear ‘successful sign-up’ message. The message that appears is thus small without any box or background color. It also disappears in 2 seconds. It’s confusing for my users. I had multiple people registering multiple times within a timespan of 2-3 minutes.

    What would be great is that you can edit the ‘thank you message’ when subscribed, also let it be visible permanently. Or even better redirect them to another page.

Viewing 4 replies - 1 through 4 (of 4 total)
  • WebFactory

    (@webfactory)

    6 years, 3 months ago

    Hi,
    You’re right it’s really hard to see that message. We’ll get it fixed in the next release!

    Thread Starter ignatiusjeroe

    (@ignatiusjeroe)

    6 years, 3 months ago

    Looking forward to it

    Thread Starter ignatiusjeroe

    (@ignatiusjeroe)

    6 years, 2 months ago

    To be honest the premium plugin is not worth investing in due to some major lacking features and not user-friendly design. It’s nice to have more templates, but that is not so enticing is the core plugin doesnt help to achieve the basic goal; getting visitors to subscribe. Here follows the gripes I got with the plugin:

    + the text animation takes ages when using longer copy. Should contain ability to choose the speed.
    + No text animation type selection
    + no text transition selection from first copy to second copy
    + the default optin feature has no prevent multiple registration of same e-mail.
    + No redirect to another page on successful signup.

    I’m not knocking your work. This is just my reasons why im not investing my money due to the lack of some features. Compared to some other similar plugins, it just doesnt stick out of the rest.

    WebFactory

    (@webfactory)

    6 years, 1 month ago

    Thank you for your feedback! We need more honest, specific feedback like yours! Some of the issues will be resolved in the next release, coming out this week.

Viewing 4 replies - 1 through 4 (of 4 total)
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