Unknown error occured

  • veronika99

    (@veronika99)


    1 month, 2 weeks ago

    Hi there, from today, we are experiencing some issues with our website. Firstly, I noticed something strange happened to the homepage – a few containers dont display at all and for one, text block is missing and arrangement is messed up. When I try to edit homepage live (edit live option), error occurs and i am unable to edit the page live – TypeError: Cannot read properties of undefined (reading ‘split’). Containers are also missing on this link https://new.agdatasmart.com/monitoring/ One container is also missing on this link https://new.agdatasmart.com/about/. Rest of the web seems ok for now. Anyone could help with this random changes to our website, that just happened unexpectedly? We are using avada.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter veronika99

    (@veronika99)

    1 month, 2 weeks ago

    Most likely it happened due to plugin for web translation which was installed yesterday. We wish to have the website in english and czech language. Any recommendations for plugin or how to have a site in 2 languages, so that it wont mess up the site structure and content?

    Muhibul Haque

    (@devmuhib)

    1 month, 2 weeks ago

    It’s happening for a particular block that is creating error. So, you have to identify which block causing the error. I think this will solve the issue. The specific container not showing, you can remove suspected blocks from there and test if the error is fixed or not.

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