Smash Balloon Facebook Feed Pro Not Fit for Purpose
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One of the Key functions of the paid version of this plugin is to import a feed of images from Facebook. This has stopped working and their response is “the other features are still working”:
“Thank you for contacting us!
June 25 2024
SB: “After conducting thorough investigations, our team has identified that the issue lies with the Photos API, and it appears that Facebook is not returning any data for the API calls.
Please be assured that our development team is actively monitoring the situation and is doing their best to resolve this issue as quickly as possible. However, since the root cause of the problem is on Facebook’s end, we are somewhat dependent on Meta (Facebook’s parent company) to address and fix the issue.
We understand the inconvenience this may cause and appreciate your patience and understanding.”July 04 2024
SB: The plugin works, however, the Photos API is broken from Meta’s side and it’s not working currently. Alternatively, you can use Albums feed and Timeline feeds which are working fine.The page I need help with: [log in to see the link]
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Support of all commercial themes and plugins is out of scope for these forums. We recommend you instead use the developer’s official contact for their premium offerings, as that is the most direct line..
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